Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Patient Care Technician

Company: DaVita

Location: Rock Island, IL

Posted Jan 21, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients suffering from end-stage renal disease. No dialysis experience is required, and DaVita offers comprehensive training and career advancement opportunities. The position requires flexibility, including working mornings, evenings, weekends, and holidays.

Community Health Worker - Must live in Marion or Wayne County, IL

Company: CVS Health

Location: Cary, IL

Posted Jan 21, 2025

CVS Health is seeking Community Health Care Workers (CHW) to serve as a bridge between members and healthcare providers, focusing on outreach, education, and improving health outcomes. CHWs will conduct home visits, educate healthcare professionals, and assist with care plan implementation. The role requires 3-5 years of community experience, reliable transportation, and the ability to travel extensively. Preferred qualifications include clinical experience, bilingual skills, and certifications in community health. The pay range is $18.50 - $38.82, with a comprehensive benefits package.

Food Service Worker

Company: Sodexo

Location: Chicago, IL

Posted Jan 21, 2025

Sodexo is offering a full-time Food Service Worker position at Gateway Alcohol & Drug Rehabilitation in West Chicago. The role involves preparing and serving a variety of menus, maintaining cleanliness, and providing excellent customer service. No prior experience is required. Sodexo values its employees, offering a flexible work environment, ongoing training, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. The company is committed to diversity and inclusion, fostering an environment where all employees are valued and respected.

RN - Home Health - PRN

Company:

Location: Springfield, IL

Posted Jan 21, 2025

Enhabit Home Health & Hospice, a national leader in home-based care, is offering a PRN Registered Nurse (RN) position. The role involves administering skilled care visits to clients and teaching healthcare teams. Enhabit is known for its innovative and collaborative culture, offering competitive benefits, professional development opportunities, and cutting-edge technology. The company is committed to promoting diversity and equality, providing a supportive work environment.

Business Center Assistant Manager

Company: PNC

Location: Rosemont, IL

Posted Jan 21, 2025

The Business Center Assistant Manager at PNC is responsible for managing the operational soundness of a branch, including security procedures, audit controls, and compliance with regulatory guidelines. They build a high-performing team, drive revenue and loyalty through client interactions, and foster a positive work environment. The role requires accountability, banking knowledge, client counseling, customer experience, decision-making, and people management skills. Preferred skills include a proactive approach and results-orientation. The position typically requires 3+ years of related experience. PNC offers comprehensive benefits, including health coverage, life insurance, disability protection, 401(k) with match, and paid time off.

Implementations - Analyst

Company: CVS Health

Location: Springfield, IL

Posted Jan 21, 2025

Automotive Technician

Company: CarMax

Location: Oak Lawn, IL

Posted Jan 21, 2025

Industry Executive - Financial Services - Fraud Solutions

Company: TransUnion

Location: Chicago, IL

Posted Jan 21, 2025

TransUnion offers a dynamic work environment with opportunities for skill development and innovation. The Fraud Industry Executive team focuses on providing fraud solutions to financial verticals, aiming to optimize customer experiences and mitigate fraud risks. The role involves selling enterprise fraud solutions to strategic accounts, requiring a proven track record in consultative selling and understanding of fraud trends. Successful candidates will build relationships with senior executives in leading US financial brands, contributing to business growth. Benefits include flexible time off, health benefits, parental leave, and a competitive salary range of $78,100.00 - $123,000.00 annually.

Lead Marketing Program

Company: Discover

Location: Riverwoods, IL

Posted Jan 21, 2025

Discover is offering a job opportunity for a marketing professional with 6+ years of experience in Business, Marketing, Management, Brand Communications, Project Management, Integrated Marketing, Advertising, Payments Services or related fields. The role involves managing marketing programs, copy approval process, customer experience, and complaint resolution. The company values diversity and offers competitive compensation, benefits, and opportunities for growth. The job requires a Bachelor's Degree or equivalent experience, and the ability to work in the US without sponsorship.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Northbrook, IL

Posted Jan 21, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, maintaining departmental standards, and adhering to HIPAA regulations. The role requires working in a high-paced environment, managing conflicts, and assisting pharmacists. Qualifications include a high school diploma, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or EPRN familiarity. The company, Mariano's, is part of the Kroger family, offering comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Senior Manager of Financial Assistance

Company: Keystone Advisors LLC

Location: Chicago, IL

Posted Jan 21, 2025

Keystone Advisors, an independent CPA firm, is seeking a Senior Manager of Financial Assistance for a healthcare client in the Illinois Medical Center. The role involves managing patient financial assistance programs, collaborating with various departments, and analyzing public health data. The ideal candidate should have experience with Medicare, Medicaid, and commercial insurance products, and possess strong communication, negotiation, and planning skills. The compensation package includes a competitive salary, health benefits, and retirement plans.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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