Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Springfield, IL

Posted Jan 21, 2025

HomeGoods is seeking a customer-focused individual to contribute to their career growth. The role involves delivering excellent customer service, maintaining a clean store, and adhering to operational standards. Cross-training in various store areas is required. The company values strong communication, organization, and the ability to handle multiple tasks. A retail customer experience is preferred but not required. Benefits include an associate discount, health insurance, and a 401(k) plan. The pay range is $15.00 to $15.50 per hour. HomeGoods emphasizes a culture that embraces differences and encourages personal growth.

Pharmacy Technician

Company: CVS Health

Location: Mattoon, IL

Posted Jan 21, 2025

CVS Health emphasizes a heart-centric approach to healthcare, focusing on enhancing human-centric services. The company aims to transform healthcare by improving access, lowering costs, and providing personalized, convenient, and affordable solutions. Pharmacy Technicians play a crucial role in delivering operational and service excellence, ensuring accurate and timely prescription fulfillment, and contributing to positive patient experiences. CVS Health offers comprehensive benefits, including medical, dental, vision, retirement savings plans, and well-being programs. The role requires rigorous training, adherence to safety protocols, and the ability to handle various physical demands.

Analytic Services - Analyst

Company: CVS Health

Location: Springfield, IL

Posted Jan 21, 2025

CVS Health is seeking a Consultant for its Analytic Consulting Services to provide clients with data-driven insights for informed healthcare strategies. The role involves understanding clients' business problems, formulating data-driven solutions, and presenting findings. Successful candidates should have analytical skills, experience in data-driven fields, and knowledge of healthcare or pharmaceuticals. Familiarity with SAS or similar software is preferred. The position offers a competitive pay range and comprehensive benefits.

Asset Protection Specialist - Marshfield Plaza

Company: Gap Inc.

Location: Chicago, IL

Posted Jan 21, 2025

Old Navy, a fashion retailer since 1994, is seeking an Asset Protection Specialist. The role involves maintaining a safe environment, reducing shortages, and handling escalated customer situations. The specialist will also train staff in safety procedures, collaborate with cross-functional teams, and interact with law enforcement. Old Navy offers competitive benefits including merchandise discounts, paid time off, and a comprehensive 401(k) plan.

Operations Production Assistant

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 21, 2025

Flex, a diversified manufacturing partner, is seeking an Operations Production Assistant in Buffalo Grove, IL. The role involves processing daily operations, generating reports, maintaining catalogs, preparing presentations, and providing customer service. The ideal candidate should have excellent Excel skills, manufacturing experience, ERP system knowledge, and strong communication abilities. Flex offers a collaborative environment, competitive benefits, and opportunities for growth. The company is committed to diversity and inclusion.

Pharmacy Technician Back End

Company: CVS Health

Location: Marion, IL

Posted Jan 21, 2025

CVS Health is seeking a Back-End Pharmacy Technician with Omnicare. The role involves ensuring medication needs and regulatory standards are met for patients, working in various workstations to grow skillsets, and focusing on order fulfillment in a closed-door pharmacy setting. Responsibilities include packaging and dispensing medication, reviewing delivery orders, coordinating stock rotations, and performing physical inventories. The ideal candidate should be certified/licensed/registered pharmacy technician, have 1-5 years of experience, and preferably have prior experience in long-term care or pharmacy settings. The pay range is $16.00 - $23.56, and benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Senior Analytic Consultant

Company: CVS Health

Location: Springfield, IL

Posted Jan 21, 2025

CVS Health is seeking a Senior Analytic Consultant for a fully remote position. The role involves analyzing issues related to appeals, performing root cause analysis, and identifying corrective actions. The candidate should have advanced knowledge of Medicare appeals process, 7+ years of experience in data analysis, Medicare compliance, or Aetna clinical policy. They must be comfortable with online learning, have strong communication and project management skills, and be able to lead project teams. The pay range is $46,988.00 - $112,200.00. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Store Associate

Company: CVS Health

Location: Godfrey, IL

Posted Jan 21, 2025

Join the CVS Health family and play a meaningful role in shaping the future of healthcare for people, businesses, and communities. As a Retail Store Associate, you will have the opportunity to excel in a growing, high-impact, customer-focused role that positively impacts the lives of others.

Food & Beverage Team Leader

Company: Target

Location: Champaign, IL

Posted Jan 21, 2025

Target offers competitive pay ranging from $21.75 to $37.00 per hour, based on factors like labor markets, education, experience, and certifications. Benefits include health insurance, 401(k), employee discount, and various leaves. The role of a Small Format Team Leader involves guest service, retail business fundamentals, process improvements, team leadership, and adherence to safety and compliance standards.

Cashier/Food Service Worker

Company: Sodexo

Location: Tinley Park, IL

Posted Jan 21, 2025

Client Onboarding and Investment Analysts/Associate

Company: BlackRock

Location: Chicago, IL

Posted Jan 21, 2025

BlackRock is seeking talented Client Onboarding and Investment Analysts/Associates to manage the onboarding process for new/existing clients. The role involves working closely with various teams and external clients, handling phone work, and creating proposals. Key responsibilities include managing the account opening workflow, overseeing the documentation process, and ensuring deal deliverables are met. The ideal candidate should have 1-4 years of experience, a BA/BS degree, and strong communication skills. BlackRock offers a range of benefits including a strong retirement plan, tuition reimbursement, and a hybrid work model.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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