Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: St. Charles, IL

Posted Jan 21, 2025

Sierra Trading Post is inviting applications for a position that contributes to career growth by delivering a highly satisfied customer experience. The role involves engaging with customers, maintaining a clean store, and adhering to operational standards. The company culture encourages thinking on one's feet, evolving processes, and embracing opportunities that come with the unknown. Benefits include an associate discount, 401(k), and various insurance options. The position offers a pay range of $15.00 to $15.50 per hour.

Civil Engineer

Company: Leidos

Location: Chicago, IL

Posted Jan 21, 2025

Leidos is seeking a Civil Engineer to join their National Airspace System Integration Support Contract (NISC IV) Team, supporting the FAA's Infrastructure Engineering Center in Chicago, IL. The role involves providing technical support, developing project plans, conducting site surveys, and offering engineering solutions. Required qualifications include a Bachelor's degree in Civil Engineering and relevant experience, with proficiency in AutoCAD and knowledge of various infrastructure projects. Preferred qualifications include HVAC, power, and construction techniques knowledge. The position offers a salary range of $72,150.00 - $130,425.00 and emphasizes professional growth and making a difference in airspace safety.

Principal Payment Product Management

Company: Discover

Location: Riverwoods, IL

Posted Jan 21, 2025

Discover is inviting applications for a Product Manager position, emphasizing meaningful work, a collaborative culture, and opportunities for growth. The role involves assessing product performance, developing strategic plans, and collaborating with cross-functional teams. The ideal candidate should have a bachelor's degree in relevant fields and 6+ years of product management experience. Additional points for a master's degree, experience in Fintech, and knowledge of commercial travel payment products.

Food & Beverage Team Leader

Company: Target

Location: Champaign, IL

Posted Jan 21, 2025

Target is offering a Food & Beverage Team Leader position with a competitive pay range of $21.75 - $37.00 per hour, depending on various factors like labor markets, education, work experience, and certifications. The role involves leading a team, managing daily/weekly workload to meet sales goals, ensuring food safety and quality, and maintaining a clean, well-stocked store. Target provides comprehensive benefits including health insurance, 401(k), employee discount, and paid time off. The company values its employees, fostering a culture of service, ethics, and diversity.

Managing Consultant, Services Business Development - Global Business Platforms

Company: Mastercard

Location: Chicago, IL

Posted Jan 21, 2025

Mastercard is seeking a Managing Consultant for Global Business Platforms in Services Business Development. The role involves driving growth with key Digital and Fintech partners, managing client relationships, and promoting Mastercard Services solutions. The ideal candidate should have significant B2B sales experience, strong analytical and problem-solving skills, and excellent communication abilities. They must be capable of owning the sales process, meeting sales targets, and delivering compelling presentations. Mastercard offers a competitive salary, comprehensive benefits, and a commitment to equal opportunity and information security.

Analytical Lead, Retail, Big Box, Best Buy

Company: Google

Location: Chicago, IL

Posted Jan 21, 2025

The job posting is for an Analyst position at Google, focusing on media analytics, advertising sales, and digital marketing. The role involves working with big data sets, influencing senior business leaders, and driving thoughtful decision-making. The successful candidate will support a major retail client, collaborating with sales teams to drive business growth. Responsibilities include providing strategic consulting, developing investigative models, and building relationships with client stakeholders. The salary range is $114,000-$169,000 + bonus + equity + benefits.

VP - Lead Credit Portfolio Consultant

Company: Wells Fargo

Location: Chicago, IL

Posted Jan 21, 2025

Wells Fargo is seeking a Vice President - Lead Credit Portfolio Consultant to enhance and implement CRE Credit Policy Procedures. The role involves collaborating with business experts, Portfolio Management leadership, and technology stakeholders. Required qualifications include 5+ years of Credit Consulting Portfolio experience, and desired qualifications include commercial real estate experience, control or COO experience, and strong analytical skills. The position offers a pay range of $111,100.00 - $237,100.00 and comprehensive benefits.

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 21, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

MEAT/JOURNEYMAN

Company: Kroger

Location: Naperville, IL

Posted Jan 21, 2025

The job description involves performing general production work, maintaining and operating the department, and demonstrating the company's core values. Responsibilities include responding to customer needs, accurately updating temperature logs, training associates, and maintaining a clean, safe, and organized work environment. The role requires effective communication skills, teamwork, and the ability to handle stressful situations professionally. Desired qualifications include meat work experience, dependability, and knowledge of employment laws. The company, Mariano's, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Division Chief, Allergy and Immunology

Company: Rush University Medical Center

Location: Chicago, Illinois

Posted Jan 21, 2025

Rush University Medical Center in Chicago invites applications for the position of Division Chief of Allergy and Immunology. The successful candidate will lead the Division of Allergy and Immunology, providing strategic leadership and commitment to excellence in clinical and academic service. The role involves mentoring faculty, trainees, and medical students, along with a strong focus on patient-centered outcomes research. Rush University System for Health is an elite academic health system recognized for its excellence in patient care, medical discovery, and clinical expertise.

Pharmacy Intern

Company: CVS Health

Location: Peoria, IL

Posted Jan 21, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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