Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

$15 - $15.50 Part Time Morning Merchandise Associate

Company: The TJX Companies, Inc.

Location: Hoffman Estates, IL

Posted Jan 21, 2025

TJ Maxx Store 1043 in Hoffman Estates, IL, offers a dynamic work environment with opportunities for career growth. The role involves delivering excellent customer service, maintaining store organization, and contributing to shrink reduction goals. Benefits include an associate discount, 401(k) plan, and various insurance options. The starting pay range is $15.00 to $15.50 per hour. TJ Maxx values diversity and encourages employees to bring their unique perspectives to work.

Transportation Analytics Analyst

Company: Grainger

Location: Lake Forest, IL

Posted Jan 21, 2025

Grainger, a leading industrial distributor, is seeking a Transportation Analytics Analyst for a hybrid role in Lake Forest, IL. The successful candidate will develop new solutions, improve existing transportation processes, and provide strategic support to Transportation. They will work closely with the Reporting and Analytics Manager, utilizing advanced proficiency in Microsoft tools, Snowflake, SQL, and PowerBI. Grainger offers competitive compensation, comprehensive benefits including medical, dental, vision, life insurance, generous PTO, and a 401(k) plan. The company is committed to fostering an inclusive environment and equal employment opportunity.

Applied AI/ML Lead

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 21, 2025

JPMorgan Chase is seeking an Applied AI/ML Lead to join their Technology team. The role involves leading AI/ML initiatives, developing state-of-the-art models, and collaborating with various teams to build new systems. The ideal candidate should have a strong background in Mathematics, Statistics, and Machine Learning, with at least 5 years of experience in applying ML techniques to solve business problems. Familiarity with AWS tools like Sagemaker, EC2, Glue is required. The role offers a competitive total rewards package and a diverse, inclusive work environment.

Supply Chain Operations Lead_Mandarin Speaking

Company: Chowbus

Location: Chicago, IL

Posted Jan 21, 2025

The Supply Chain Operations Lead is responsible for managing and optimizing the supply chain, ensuring smooth product delivery to customers. Key responsibilities include coordinating logistics, monitoring inventory, collaborating with vendors, and reporting performance metrics. The role requires a Bachelor's degree in Supply Chain Management or related field, 3+ years of experience, strong analytical skills, and excellent communication abilities. The position offers a competitive salary, comprehensive benefits, and flexible work arrangements.

Catering Service Worker

Company: Sodexo

Location: Rock Island, IL

Posted Jan 21, 2025

Associate Account Executive

Company: tms

Location: Chicago, IL

Posted Jan 21, 2025

tms is a global company with over 1200 employees across 26 countries, offering a wide range of solutions from inspiration and innovation to category management and delivery. They operate as a creative agency, strategic consultancy, sourcing business, and technology provider, serving major brands like McDonalds, TMobile, O2, Starbucks, and adidas. The Associate Account Executive role focuses on content management systems and retail planning, supporting client programs and ensuring successful client relationships. The ideal candidate should have 12 years of relevant experience in project or account management, strong interpersonal skills, digital literacy, and excellent organizational skills. Familiarity with project management tools and digital content assets is a plus.

Pest Control Technician

Company: Rentokil Terminix

Location: Rockford, IL

Posted Jan 21, 2025

The text describes a job posting for a Pest Control Technician at Terminix, a global leader in pest control. The role offers a range of benefits including a 401(k) with company match, health insurance, tuition reimbursement, and a student loan repayment program. The job involves being mobile, independent, and growing a career while serving as the face of Terminix in the local community. The role requires strong communication skills, problem-solving abilities, and the capacity to work in various physical conditions. The base pay range is $18.00 - $25.19 per hour. Terminix is committed to employee growth, offering training, development programs, and opportunities for advancement within the company.

Senior Digital Engineering Manager

Company: CVS Health

Location: Springfield, IL

Posted Jan 21, 2025

CVS Health is seeking a Senior Digital Engineering Manager to join their Health Services organization. The role involves working on cutting-edge technology applications and products, partnering with business partners, and participating in Agile Scrum team activities. The ideal candidate should have 7+ years of software development experience, 3+ years of leadership experience, and a strong background in building scalable web applications. The company emphasizes a human-centric approach to healthcare, promoting diversity, inclusion, and belonging. Benefits include competitive pay, comprehensive health benefits, retirement plans, and well-being programs.

Market & Product Expansion GTM Enablement-Payments-Vice President

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 21, 2025

JPMorgan Chase is a leading financial institution offering innovative solutions to millions of consumers and businesses. The company values diversity and inclusion, providing a competitive total rewards package, comprehensive health care coverage, and opportunities for growth. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.

Pharmacy Intern

Company: CVS Health

Location: Godfrey, IL

Posted Jan 21, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Information System Security Officer (ISSO)

Company: Leidos

Location: O'Fallon, IL

Posted Jan 21, 2025

Leidos is seeking an Information System Security Officer (ISSO) at Scott AFB, IL. The ISSO will support the ACC Cybersecurity Chief Information Security Officer and unit ISSOs in maintaining a robust cybersecurity program. Key responsibilities include assisting in the development of local unit Cybersecurity programs, gathering data for compliance analysis, and providing Cybersecurity assessments and solutions to commanders. The ISSO will also supervise a team, handling administrative tasks and on-the-job training for personnel. Qualifications include a current TS/SCI security clearance, relevant experience, and education. The pay range is $85,150.00 - $153,925.00.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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