Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Lead Data Architect (AWS, Azure, GCP)

Company: CapTech

Location: Chicago, IL

Posted Jan 12, 2025

CapTech is a renowned consulting firm that partners with clients to leverage technology for their success. Their Data Architects are tasked with aligning business objectives with suitable technologies, improving data usage, and streamlining data flows. With 7+ years of experience, successful candidates should have advanced proficiency in modern data architectures, cloud services, and data governance best practices. CapTech offers a variety of career paths, comprehensive benefits, and a commitment to diversity and inclusion.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Oak Lawn, IL

Posted Jan 12, 2025

HomeGoods is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean and organized store environment, and adhering to all operational standards. The company values a positive store culture, encouraging honesty, integrity, and respect. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance, cell phones, and pet care. The starting pay range is $14.00 to $14.50 per hour. HomeGoods embraces diversity and encourages applicants of all backgrounds to apply.

Quality Process Engineer

Company: Ford Motor Company

Location: Chicago, IL

Posted Jan 12, 2025

Ford Motor Company is inviting applications for a Manufacturing position, emphasizing the role of contributing to building world-class vehicles. The job involves owning the quality and capability of manufacturing processes, leading continuous improvement, and ensuring adherence to quality standards. The ideal candidate should have manufacturing/technology engineering experience, automotive quality analysis, and proficiency in Microsoft Office. Additional skills like Six Sigma, FMEA, and ergonomic analysis experience are a plus. Ford offers competitive benefits, including immediate medical coverage, flexible family care, tuition assistance, and more. The role is a salary grade 6-7 and does not offer visa sponsorship.

Pharmacy Technician

Company: CVS Health

Location: Carbondale, IL

Posted Jan 12, 2025

CVS Health emphasizes a heart-centric approach to healthcare, focusing on enhancing human-centric services. The company aims to transform healthcare by improving access, lowering costs, and providing personalized, convenient, and affordable solutions. Pharmacy Technicians play a crucial role in delivering operational and service excellence, ensuring accurate and timely prescription fulfillment, and contributing to positive patient experiences. CVS Health offers comprehensive benefits, including medical, dental, vision, retirement savings plans, and well-being programs.

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 12, 2025

CVS Health is a company that values its employees and is committed to delivering enhanced human-centric health care. The company offers a supportive work environment and opportunities for career growth. Pharmacy Technicians play a crucial role in delivering compassionate care to patients and customers.

Member Specialist

Company: Walmart

Location: Peoria, IL

Posted Jan 12, 2025

The job involves maintaining a clean and organized area, providing excellent member service, assisting with security and safety, training new associates, and complying with company policies. Benefits include competitive pay, health benefits, financial benefits, paid time off, and various other perks. The position requires customer service and retail experience, preferably with front-end equipment operation and mobile retail applications.

Retail Store Manager

Company: Brilliant Earth

Location: Chicago, IL

Posted Jan 12, 2025

Brilliant Earth is seeking a Retail Store Manager for its Chicago, IL location. The role involves leading a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet sales targets and deliver exceptional service. The ideal candidate will have a passion for customer service, a drive to exceed goals, strong communication skills, and an eye for innovation. They should also be a master of collaboration, have a luxury product experience, and be able to work a full-time schedule from Thursday to Monday. The company offers competitive compensation, career growth opportunities, and a robust benefits package.

Part Time Teller

Company: PNC

Location: Hickory Hills, IL

Posted Jan 12, 2025

PNC values its employees as its greatest asset, fostering an inclusive workplace culture where all employees feel respected and valued. The Part Time Teller role involves providing exceptional customer service, performing transactions, educating customers on new technology, and developing banking product referral opportunities. Key skills include accountability, banking knowledge, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales. PNC offers competitive pay, comprehensive benefits, and paid time off.

PRODUCE/LEAD CLERK

Company: Kroger

Location: Palatine, IL

Posted Jan 12, 2025

The job description involves creating exceptional customer experiences, maintaining a clean and fresh produce department, achieving sales and profit goals, and directing department functions. Responsibilities include adhering to regulations, promoting trust, communicating information, developing performance goals, and training associates. The role requires working in refrigerated areas, maintaining product quality, and ensuring safety. Qualifications include being 18 years old, having effective communication skills, and a food handler's permit. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

(USA) Analyst II, Process Engineer - Supply Chain

Company: Walmart

Location: Joliet, IL

Posted Jan 12, 2025

The role involves leading process improvement initiatives within a Distribution Center using Walmart Performance System (WPS) programs. Key responsibilities include eliminating losses, delivering functional area results through KPI analysis, and assisting with process improvement projects. The position requires a Bachelor's Degree in Engineering or relevant experience, proficiency in Microsoft Office Suite, and analytical skills. Additional perks include competitive pay, performance-based bonuses, comprehensive benefits, and educational opportunities through Live Better U. The annual salary range is $50,000.00-$100,000.00.

Senior Human Resources Manager

Company: Aramark

Location: Chicago, IL

Posted Jan 12, 2025

Aramark Healthcare is hiring a Senior Human Resources Manager at UChicago Medicine in Chicago, IL. The HR Generalist Manager will provide support to senior managers and department heads, ensuring strong support and advice to operational teams. The salary range is from $90,000 to $100,000, with potential additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Responsibilities include leadership, client relationship management, financial performance analysis, compliance, and requiring previous HR experience, operational management skills, team building, good communication, motivation, problem-solving, influencing skills, and strong organizational skills.

After School Teacher at Pierce Downer

Company: KinderCare Learning Companies

Location: Downers Grove, IL

Posted Jan 12, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Teacher to lead, coach, and mentor less experienced teachers. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. Required skills include excellent customer service, organizational skills, and early childhood education experience. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. The company operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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