Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

(USA) Personal Shopper Lead - Sam's

Company: Walmart

Location: Rock Island, IL

Posted Jan 12, 2025

The role involves assisting management in supervising associates, maintaining facility safety, supporting Sam's Club ecommerce plans, supervising ecommerce program associates, executing the Sam's Club Pickup plan, providing member service, maintaining sales floor and merchandise presentation, overseeing club pick up orders, developing and implementing processes, ensuring compliance with company policies, and leading and participating in teams. The job offers competitive pay, performance-based bonuses, and various benefits including health, financial, and paid time off benefits.

Pest Control Technician

Company: Rentokil Terminix

Location: Rockford, IL

Posted Jan 12, 2025

Terminix is a company that offers benefits, including a 401(k) with a company match, and provides training and support to its employees. The company values its employees and provides opportunities for growth and development. The job as a Pest Control Technician involves working outdoors and requires physical stamina, but also offers competitive pay and robust benefits.

Head of Operational Partner Success (Rocket Travel by Agoda)

Company: Agoda

Location: Chicago, IL

Posted Jan 12, 2025

Agoda, an online travel booking platform, is seeking a Head of Operational Partner Success for its Chicago office. This senior leadership role involves guiding a team to ensure the success of operational partnerships, requiring expertise in stakeholder and client management, leadership, and areas like client relationships, internal collaboration, and data analysis. The ideal candidate will align operational processes with business goals, manage a small team, and contribute to leadership teams. Key responsibilities include empowering the team, driving continuous improvement, partnering with a win/win mindset, collaborating across boundaries, aligning with strategic vision, leading with purpose, and cultivating a positive culture. Essential requirements include significant stakeholder/client and leadership experience, a strong background in multi-channel Contact Center Operations, strong analytical skills, excellent communication skills, and the ability to handle multiple projects. The annual salary range is $138,000-$206,000.

Production Supervisor

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 12, 2025

Flex is a diversified manufacturing partner that offers a career opportunity to make a difference and invest in growth in a respectful, inclusive, and collaborative environment. The company values diversity and inclusion and provides benefits such as medical, dental, and vision plans, life insurance, tuition reimbursement, and paid time off.

Pharmacy Technician

Company: CVS Health

Location: Oak Park, IL

Posted Jan 12, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Call Center Senior Representative

Company: NTT DATA Services

Location: Chicago, IL

Posted Jan 12, 2025

NTT DATA is a $30 billion trusted global innovator of business and technology services. They are committed to helping clients innovate, optimize and transform for long term success. The company has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

Plant HR Generalist

Company: Ford Motor Company

Location: Chicago, IL

Posted Jan 12, 2025

The HR Generalist role involves administering company policies and procedures related to employee relations, performance management, and workplace conduct. Key responsibilities include conducting investigations into conflicts and disciplinary matters, preparing administrative documents, and supporting managers in collective bargaining agreements. The role also involves maintaining confidential employee records, interpreting company policies, and assisting in the design and implementation of training programs. The ideal candidate should have a Bachelor's Degree in Human Resources or a related field, with at least 2 years of experience, preferably in Employee Relations or Human Resources. A Master's Degree and union experience are beneficial. The role requires working in a manufacturing environment, including shift work and weekends.

Part Time (30 Hours) Associate Banker, Mattis and Springfield Branch, Champaign, IL

Company: JPMorgan Chase

Location: Champaign, IL

Posted Jan 12, 2025

The text describes a positive and welcoming work environment at Chase bank, emphasizing customer service, employee care, diversity, and the use of advanced banking technology. It outlines the responsibilities and qualifications for an Associate Banker role in branch banking.

Manager, Technical Product Owner - Supply Chain Logistics

Company: Mark Anthony Group

Location: Chicago, IL

Posted Jan 12, 2025

The Manager, Technical Product Owner (TPO) - Supply Chain Logistics role involves shaping product strategy, overseeing critical areas, defining product backlog, driving product vision, and ensuring delivery of valuable solutions aligned with business objectives. Success requires technical and business understanding, exceptional people and stakeholder management skills.

Pharmacy Technician

Company: CVS Health

Location: Downers Grove, IL

Posted Jan 12, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Rare Disease Account Manager -Springfield, IL

Company: Johnson & Johnson

Location: Springfield, IL

Posted Jan 12, 2025

Johnson & Johnson Innovative Medicine is recruiting for a Rare Disease Account Manager in Springfield, IL. The role involves achieving sales objectives, building relationships with customers, and collaborating with internal field partners. The company values diversity, equity, and inclusion, and offers competitive compensation and benefits.

Account Manager

Company: Adyen

Location: Chicago, IL

Posted Jan 12, 2025

Adyen, a financial technology platform, is seeking an Account Manager for its Chicago office. The role involves managing relationships with international merchants, driving commercial growth, and delivering exceptional customer experiences. The ideal candidate is a strategic thinker with strong communication skills, time management abilities, and experience in client-facing roles. The position offers opportunities for professional growth, collaboration, and working with a global, multicultural team. Adyen values diversity and inclusivity, encouraging applications from all backgrounds.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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