Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Cashier

Company: Kroger

Location: Marion, IL

Posted Jan 12, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company, a large grocer with over 2,800 stores, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Site Director at Copeland Manor School

Company: KinderCare Learning Companies

Location: Mundelein, IL

Posted Jan 12, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Site Director. The role involves leading a team of teachers to create engaging classroom experiences, ensuring operational standards, partnering with families, and cultivating positive relationships. The ideal candidate should have at least one year of teaching experience, a passion for children, strong organizational skills, and the ability to build relationships. KinderCare offers comprehensive benefits, including discounted child care, medical coverage, mental health support, and more. The company operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Environmental Services / Custodial Operations Manager 2

Company: Sodexo

Location: Mount Vernon, IL

Posted Jan 12, 2025

Sodexo is seeking an Environmental Services / Custodial Operations Manager for SSM Health Good Samaritan Hospital in Mt. Vernon, IL. The manager will oversee a team of housekeepers and report directly to the General Manager. The organization offers fair compensation, comprehensive benefits, and career growth opportunities.

Store Associate

Company: CVS Health

Location: Chicago, IL

Posted Jan 12, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Employer Brand Program Manager, Content & Campaigns, Americas

Company: Adyen

Location: Chicago, IL

Posted Jan 12, 2025

Adyen is a financial technology platform that provides payments, data, and financial products to customers like Meta, Uber, H&M, and Microsoft. The company values ambition and creates an environment where teams can succeed with opportunities for growth and support. The Employer Brand Program Manager role involves driving content and campaign initiatives across the Americas, managing digital presence, and building strong relationships with stakeholders.

Sales Account Orchestrator - Automotive & Transportation- MI, USA

Company: Siemens Digital Industries Software

Location: Chicago, IL / Remote

Posted Jan 12, 2025

Siemens Digital Industries Software is a leading provider of solutions for product design, simulation, and manufacturing across various industries. The role involves generating SaaS and Hybrid SaaS revenue, driving business in allocated accounts, and orchestrating multi-disciplined teams. Key responsibilities include understanding market challenges, mapping key decision-makers, and adapting sales value positioning for different industries. The role also involves account planning, team orchestration, prospecting, opportunity management, sales administration, and mentoring junior team members.

Area Chief of Staff

Company: Banfield Pet Hospital

Location: O'Fallon, IL

Posted Jan 12, 2025

The Area Chief of Staff is responsible for leading, developing, and managing associate veterinarians in assigned hospitals. Their primary purpose is to ensure Banfield attracts, develops, engages, and retains doctors who deliver quality care and meet performance measures. They drive the culture of quality care, perform regular hospital visits and quality audits, and develop veterinarians' technical and functional skills. They also partner with the Director of Veterinary Quality to recruit, onboard, and train new veterinarians, and drive doctor engagement and retention efforts. The role requires strong leadership, communication, and problem-solving skills, and a commitment to continual learning.

Asset Wealth Management - Asset Recovery Analyst

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 12, 2025

JPMorgan Chase is seeking a high-performing Analyst to join their dynamic, client-facing Fraud Asset Recovery team within the Private Bank. The role involves managing asset recovery inquiries, supporting the Fraud Prevention team, and mitigating financial exposure for clients and the bank. The ideal candidate should have three years of experience in Fraud Operations, strong analytical skills, excellent client management skills, and problem-solving abilities. The position offers a competitive total rewards package and a chance to work with a leading financial institution.

Customer Specialist

Company: CarMax

Location: O'Fallon, IL

Posted Jan 12, 2025

CarMax is hiring for a Customer Specialist role in O'Fallon, Illinois. The role involves providing exceptional customer service, guiding customers through their car buying and selling journey, conducting vehicle condition assessments, and performing various administrative duties. The company emphasizes honesty, transparency, and teamwork. The hourly rate is $15.40 - $23.10, and benefits include paid sick, vacation, and holiday time. CarMax is an equal opportunity employer.

MEAT/CLERK

Company: Kroger

Location: Ottawa, IL

Posted Jan 12, 2025

The job description outlines the responsibilities and qualifications for a position in the Meat department. The role involves general clean-up, stock work, and providing customer service. The company values respect, honesty, integrity, diversity, inclusion, and safety. The position requires effective communication skills, the ability to multi-task, and previous experience in food preparation and customer service.

GROCERY-NITE/CLERK

Company: Kroger

Location: Peoria, IL

Posted Jan 12, 2025

The job description involves providing exceptional customer service in a safe and clean environment, treating customers and employees fairly, and promoting an inclusive work culture. Responsibilities include maintaining a professional demeanor, responding to customer inquiries courteously, following company policies, unloading trucks, stocking shelves, and operating pallet jacks. The role requires reading codes, attaching price labels, and building sales displays. Previous relevant experience is desired. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 12, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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