Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Crystal Lake, IL

Posted Jan 12, 2025

Mariano's, part of the Kroger family, seeks a Courtesy Clerk/Grocery Bagger to provide exceptional customer service, maintain a clean store environment, and uphold core values. Responsibilities include bagging groceries, assisting with loading, shelf conditioning, and ensuring safety. The role offers comprehensive benefits, growth opportunities, and aligns with a purpose to 'Feed the Human Spirit'.

Food Safety and Sanitation Manager

Company: Aramark

Location: Chicago, IL

Posted Jan 12, 2025

Aramark Healthcare is seeking a Food Safety Manager for University of Chicago Medicine. The role involves coordinating safety, sanitation, and risk programs, assisting with Aramark's SAFE Commitment, and maintaining relationships with compliance authorities. The candidate must have 3-5+ years of relevant experience, preferably with a ServSafe trainer certification, and be willing to work flexible hours including nights, weekends, and holidays.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Calumet City, IL

Posted Jan 12, 2025

The job involves developing and supporting membership by providing information on benefits, promoting products, processing memberships, and meeting sales goals. Safety of the facility is maintained by adhering to safety standards and procedures. Member orders are fulfilled by reviewing, pulling items, scanning, wrapping, and palletizing them. Work assignments are completed by collaborating with team members and adapting to change. Member service is provided by acknowledging members, assisting with purchasing decisions, and resolving issues. The role requires respect for individuals, integrity, customer service, striving for excellence, and acting with humility. Competitive pay, performance-based bonuses, and various benefits are offered, including health, financial, and paid time off benefits.

Associate, General Ledger

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 12, 2025

RWE Clean Energy is seeking an Associate, General Ledger, for a hybrid role in finance and controlling. The role involves preparing month-end financial results, maintaining efficient accounting processes, and collaborating with the Controlling Team. Qualifications include a Bachelor's degree in Accounting, CPA license preferred, and 4+ years of relevant work experience, preferably in the energy industry. Familiarity with IFRS and US GAAP, ERP systems (SAP), and strong Microsoft Office skills are required. The company offers a competitive salary range of $61,100.00-$91,000.00 and comprehensive benefits. RWE Clean Energy is a leading player in the US renewables industry, aiming to expand its green portfolio and increase its operating asset base in the U.S.

Asset Protection Specialist - Ford City North

Company: Gap Inc.

Location: Chicago, IL

Posted Jan 12, 2025

Old Navy, established in 1994, aims to democratize fashion and make shopping enjoyable. They offer high-quality, affordable clothing for the whole family. The company values creating a fun, inclusive work environment where employees can be authentic. The role focuses on Asset Protection, ensuring a safe environment for employees, customers, and assets, while collaborating with cross-functional teams and external partners.

FLORAL/CLERK

Company: Kroger

Location: Gurnee, IL

Posted Jan 12, 2025

The job description is for a position at Mariano's, a grocery store chain in the Chicago Metro area. The role involves assisting in designing and merchandising floral items, providing customer service, and maintaining a clean, organized workspace. Responsibilities include greeting customers, helping with floral arrangements, packaging orders, and adhering to company policies. The qualifications sought include effective communication skills, multi-tasking abilities, teamwork, and experience in grocery retail. The company, now part of Kroger, emphasizes its commitment to diversity, inclusion, and employee well-being, offering comprehensive benefits.

Pharmacy Intern

Company: CVS Health

Location: Chicago, IL

Posted Jan 12, 2025

The text is a job description for a 3rd year pharmacy intern position at CVS Health. It highlights the company's commitment to improving healthcare access, quality, and affordability. The role involves working under a licensed pharmacist to ensure a safe and effective pharmacy environment, delivering exceptional patient care, and participating in patient care programs. The position requires enrollment in an ACPE accredited pharmacy program, strong communication skills, and the ability to meet state licensure requirements.

Dialysis Clinical Manager Registered Nurse - RN

Company: Fresenius Medical Care

Location: Chicago, IL

Posted Jan 12, 2025

The role of Clinical Manager at Fresenius Medical Care involves ensuring quality patient care, managing clinic operations, coordinating patient care, leading staff, and maintaining strong physician relationships. The company values its employees, offers training and advancement opportunities, and promotes diversity and inclusion.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 12, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Associate Banker, Multinational Corporations, Middle Market Banking and Specialized Industries

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 12, 2025

This job description highlights a Banker Associate role with opportunities for client relationship development, teamwork, and career growth at JPMorgan Chase. The position emphasizes innovation, customer focus, and a comprehensive benefits package, including health care, retirement plans, and mental health support.

Cost Estimator

Company: GE Vernova

Location: Oakbrook, IL

Posted Jan 12, 2025

The job posting is for a Construction Cost Estimator in power transmission projects, specifically ACS/GIS Substation - HVDC-FACTS. The role involves providing accurate cost estimates, preparing technical proposals and BOMs, and collaborating with vendors and suppliers. The successful candidate will have a Bachelor's degree in Electrical Engineering, proficiency in cost estimation software, and the ability to work in a team under tight deadlines. The position offers a competitive salary range of 88,800.00 - 111,000.00 - 133,200.00 USD Annual, along with comprehensive healthcare and retirement benefits. GE Vernova, the employer, is a dynamic accelerator focused on leading a new era of energy, electrifying the world while decarbonizing it.

Analyst, Health Care QM

Company: CVS Health

Location: Springfield, IL

Posted Jan 12, 2025

CVS Health is dedicated to delivering human-centric health care, guided by the purpose 'Bringing our heart to every moment of your health'. The Healthcare Quality Management Analyst role involves managing the practitioner appeals process and immediate termination letters, ensuring compliance with NCQA and regulatory requirements. Key responsibilities include acting as a subject matter expert, creating and collecting necessary documentation, and preparing appeal binders. The role requires strong organizational, communication, and critical thinking skills. Preferred qualifications include healthcare industry experience, NCQA experience, and proficiency in MS Excel, Word, Adobe Acrobat, CARDS, and PRMS. The pay range is $43,888.00 - $102,081.60, with additional benefits such as medical, dental, vision, 401(k), and well-being programs.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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