Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Personal Banker Evanston, IL

Company: Wells Fargo

Location: Evanston, IL

Posted Jan 12, 2025

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and SAFE registration. Desired qualifications include a customer service focus, experience with complex transactions, and proficiency in proactive customer engagement. The position offers a competitive salary, robust benefits, and opportunities for career advancement.

4am Inbound (Stocking) (T1168)

Company: Target

Location: Deerfield, IL

Posted Jan 12, 2025

Target, a Fortune 50 company, is seeking an Inbound Expert. The role involves creating a welcoming experience for guests, stocking and maintaining sales floor inventory, and executing detailed sorting operations. The company values teamwork, guest service, and continuous learning. Requirements include being at least 18, having a welcoming attitude, and the ability to work in a fast-paced environment.

Medical Screener - Reception Technician (Customer Service)

Company: CSL

Location: Gurnee, IL

Posted Jan 12, 2025

The role involves greeting donors, conducting registration procedures, and ensuring donor suitability for plasma pheresis. Responsibilities include assisting with the screening process, performing health screenings, educating new donors, maintaining donor data, and ensuring a clean work environment. The job requires high school diploma, minimum 3 months clerical experience, and ability to perform basic math. It involves standing for extended periods, occasional lifting, and working overtime. CSL Plasma is committed to diversity and inclusion, and the work contributes to helping people with rare diseases.

Dialysis Clinical Manager Registered Nurse - RN

Company: Fresenius Medical Care

Location: Peoria, IL

Posted Jan 12, 2025

The role involves managing clinical operations, ensuring quality patient care, and maintaining cost-effectiveness. Key responsibilities include coordinating patient care, leading a team, and adhering to regulatory requirements. The position requires strong leadership, technical proficiency, and a deep understanding of industry practices. It involves overseeing facility operations, driving quality standards, and maintaining compliance with all legal and regulatory requirements.

Military DoD SkillBridge Internship - Multiple Positions Q2 2025

Company: GE Aerospace

Location: Peoria, IL / Remote

Posted Jan 12, 2025

GE Aviation's SkillBridge program offers active military personnel the chance to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during their last 180 days of service. The program connects service members with industry partners for real-world job experiences, with potential roles in various business units such as Engineering, Supply Chain, Sales and Marketing, Avionics, Business, General Aviation and Integrated Systems, and Commercial Engines. The internship may last longer than the quarter, depending on the command. Selected candidates will have the responsibility and authority to carry out all assigned tasks. GE Aviation provides a great work environment, professional development, challenging careers, and competitive compensation.

Pharmacy Technician

Company: CVS Health

Location: Bloomington, IL

Posted Jan 12, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Pharmacy Technician

Company: CVS Health

Location: Niles, IL

Posted Jan 12, 2025

CVS Health emphasizes a mission-driven approach to healthcare, highlighting Pharmacy Technicians' roles in patient care, operational efficiency, and a supportive work environment with competitive benefits.

After School Teacher at Hillcrest

Company: KinderCare Learning Companies

Location: Downers Grove, IL

Posted Jan 12, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Teacher to lead, coach, and mentor less experienced teachers. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. Required skills include excellent customer service, organizational skills, and early childhood education experience. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. The company operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Appeal and Grievance Coordinator

Company: CVS Health

Location: Springfield, IL

Posted Jan 12, 2025

CVS Health is dedicated to delivering human-centric health care, emphasizing the importance of empowering employees to transform the culture and innovate. The role involves managing appeals, complaints, and grievances, requiring strong analytical skills, attention to detail, and excellent communication. Experience in claim platforms, products, and benefits is preferred. CVS Health offers a comprehensive benefits package, including medical, dental, vision, retirement savings plan, and well-being programs.

Power Generation Field Service Technician

Company: Cummins

Location: Hickory Hills, IL

Posted Jan 12, 2025

Cummins is seeking a Field Service Power Generation Technician/Mechanic in Hodgkins, IL, offering a $5,000 Sign On Bonus. The role involves repairing generators, engaging with customers, maintaining records, and adhering to safety policies. Responsibilities include mechanical and electrical repair, high voltage/low voltage experience, and mentoring junior technicians. Qualifications include a valid license, 2 years of driving experience, and the ability to work with minimal supervision.

Financial Advisor - Career Change Opportunity

Company: Edward Jones

Location: Rockford, IL

Posted Jan 12, 2025

Edward Jones is offering a career as a financial advisor, a role that involves partnering with clients to achieve their long-term financial goals. As a financial advisor, you'll develop and grow your own practice, supported by a robust network. The company values an inclusive environment and offers comprehensive training, a firm-provided branch office, and a support network. The compensation package includes opportunities for commissions, profit sharing, and incentive travel. Key responsibilities include building relationships to create new clients, understanding clients' needs to create personalized strategies, and overseeing branch processes for a high-quality client experience. Successful financial advisors demonstrate ambition, self-motivation, and commitment to long-term client relationships.

CUSTOMER SVC/CLERK

Company: Kroger

Location: Skokie, IL

Posted Jan 12, 2025

The job description outlines the responsibilities and qualifications for a customer service position at Mariano's, a grocery store chain. The role involves providing excellent customer service, maintaining store cleanliness and safety, and ensuring efficient front-end operations. The company values teamwork, respect, and diversity, and offers comprehensive benefits to support employee well-being and growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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