Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 12, 2025

The role of a Supervisor, Distribution Center involves managing retail operations, overseeing merchandise processing, and ensuring efficient workflow across departments. The position requires strong leadership skills, experience in distribution warehouse environments, and the ability to maintain accuracy standards and safety protocols.

Senior Analyst, Business Analytics

Company: CVS Health

Location: Springfield, IL

Posted Jan 12, 2025

CVS Health is seeking a Senior Analyst, Business Analytics to support pricing and appeals reporting for Caremark clients. The role involves generating standard and customized pricing and appeals reporting, utilizing Salesforce, and coordinating with various teams. CVS Health offers competitive pay, benefits, and opportunities for growth.

Global Transload Associate

Company: Flexport

Location: Chicago, IL

Posted Jan 12, 2025

Flexport is a company that aims to make global commerce easy and accessible. They provide solutions powered by innovative technology and exceptional people, and have a valuation of $8 billion. The company is committed to creating an environment where anyone can be their authentic self, and values diversity, dedication, and engagement.

Career Educator at Winfield KinderCare

Company: KinderCare Learning Companies

Location: Wheaton, IL

Posted Jan 12, 2025

KinderCare Learning Companies, the only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing a supportive environment and benefits such as discounted child care, medical benefits, mental health support, and more. They operate in over 2,000 sites across 40 states, committed to providing high-quality child care to all families, regardless of background or location.

GROCERY/LEAD CLERK

Company: Kroger

Location: Oakbrook, IL

Posted Jan 12, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and demonstrating company values. Responsibilities include promoting trust, gaining product knowledge, offering samples, maintaining freshness, adhering to food safety regulations, reinforcing safety programs, and reporting any issues. Qualifications include being 18 or older, handling stress, effective communication, basic math skills, and retail experience is desired. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Pharmacy Technician - Chicago, IL

Company: UnitedHealth Group

Location: Chicago, IL

Posted Jan 12, 2025

Genoa Healthcare, part of Optum and UnitedHealth Group, is seeking a Pharmacy Technician in Chicago, IL. The role involves dispensing prescriptions, providing customer service, and supporting coordinated care teams. Genoa focuses on improving lives by ensuring individuals with mental health and chronic illness receive appropriate medications and follow treatment plans. The company offers competitive pay, comprehensive benefits, and a commitment to diversity and health equity.

Senior Software Engineer Java (Full Stack/Back End)

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 12, 2025

This job posting highlights a Senior Software Engineer role at JPMorgan Chase, offering career growth and a competitive benefits package. Responsibilities include developing secure software solutions and contributing to tech communities. The company emphasizes diversity, equity, and innovative financial solutions.

Facilities Manager

Company: CBRE

Location: Champaign, IL

Posted Jan 12, 2025

The role of a CBRE Facilities Manager involves managing a team responsible for overseeing building operations and maintenance. Key responsibilities include supervising staff, conducting performance evaluations, managing facility repairs, preparing budgets, and ensuring compliance with regulations. A Bachelor's Degree and 3-5 years of relevant experience are preferred. The salary range is $80,000 to $90,000 annually, with additional benefits and potential bonus. CBRE values diversity and provides equal employment opportunities.

Sales Admin - Morton Arboretum

Company: Aramark

Location: Downer's Grove, IL

Posted Jan 12, 2025

The Administrative Support Worker at Aramark is responsible for various administrative tasks including ordering, data entry, filing, and customer service. They will work closely with management, clients, and employees, requiring strong interpersonal and communication skills. Prior administrative experience is preferred, along with proficiency in Microsoft applications. Aramark values employee development and equal employment opportunities.

(USA) Optometrist Pre-Grad Intern - Walmart

Company: Walmart

Location: Mattoon, IL

Posted Jan 12, 2025

The role involves supporting optical care and services to customers, including obtaining measurements, verifying prescriptions, and counseling. Clinical care is provided by diagnosing customers and managing treatment of visual problems. The position also involves maintaining the optical area, ensuring it aligns with company policies and standards, and maintaining a safe work environment. Merchandise presentation is crucial, involving stocking, rotating, and organizing products. The role requires selling optical products and services, assisting customers with purchasing decisions, and completing eyewear/contact lens orders. Leadership expectations include respect for the individual, acting with integrity, serving the customer, and striving for excellence. Walmart offers competitive pay, health benefits, financial benefits, and other perks like PTO, Live Better U education benefit program, and more.

Solution Architect (Process Engineering)

Company: Siemens Digital Industries Software

Location: Chicago, IL

Posted Jan 12, 2025

Siemens Software, a global leader in computer aided design and simulation, seeks a Principal Enterprise Architect for Cloud Application Services. The role involves analyzing and optimizing business processes, driving process improvement initiatives, and collaborating with cross-functional teams. The ideal candidate should have extensive experience in solution and enterprise architecture, business process engineering, and Lean Six Sigma methodologies. Siemens offers a flexible work environment, competitive compensation, and a diverse, inclusive culture.

Teachers at West Carol Stream KinderCare

Company: KinderCare Learning Companies

Location: Glendale Heights, IL

Posted Jan 12, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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