Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Sr Branch Office Administrator

Company: Edward Jones

Location: Springfield, IL

Posted Jan 12, 2025

Edward Jones is seeking a Senior Branch Office Administrator (Sr. BOA) with 5+ years of related financial services experience. The role involves working closely with Financial Advisors to help clients achieve their long-term financial goals. The Sr. BOA will deliver exceptional personalized service, take an active role in annual business planning, and drive marketing activities. The company offers comprehensive training, a wide support network, and competitive compensation. Benefits include medical, dental, vision coverage, disability insurance, a 401k plan, and more. Edward Jones values diversity, inclusivity, and continuous professional development.

Dialysis Clinical Manager Registered Nurse - RN

Company: Fresenius Medical Care

Location: Ottawa, IL

Posted Jan 12, 2025

The role of a Clinical Manager at Fresenius Medical Care involves ensuring quality patient care and managing clinical operations. The company offers a Clinical Leadership Program for training and career advancement into roles like Area Team Lead or Director of Operations. Fresenius values its employees, providing support through education, scholarships, and assistance during hardships. The company fosters a diverse and inclusive culture with various employee resource groups. The position requires a Bachelor's Degree, nursing license, and extensive healthcare experience, with responsibilities spanning clinic operations, patient care, staff management, physician relations, and direct patient care involving heavy lifting.

Operations Manager

Company: CVS Health

Location: Rock Island, IL

Posted Jan 12, 2025

CVS Health emphasizes a purpose-driven culture, focusing on human-centric health care. The Operations Manager role is key in leading store teams, managing operations, and ensuring excellent customer service. The position offers competitive pay, benefits, and opportunities for growth, with a commitment to caring for employees and communities.

Field Property Claims Adjuster

Company: Liberty Mutual Insurance

Location: Joliet, IL

Posted Jan 12, 2025

Liberty Mutual is seeking a Field Property Claims Adjuster to join their team. The role involves investigating and resolving complex claims, providing excellent customer service, and working in a fast-paced environment. The company offers a competitive salary range, opportunities for growth, and a supportive work environment. They value diversity, inclusion, and employee well-being.

Store Manager in Training

Company: CVS Health

Location: Elgin, IL

Posted Jan 12, 2025

CVS Health is seeking a Store Manager In Training (SMIT) to develop leadership skills and prepare for a CVS Store Manager position. The SMIT program is designed to enhance career growth, provide training and development opportunities, and support the store manager role. The company offers competitive pay, benefits, and rewards to its employees.

Shift Supervisor Trainee

Company: CVS Health

Location: Chicago, IL

Posted Jan 12, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $16.70 per hour along with comprehensive benefits.

Product Engineer

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 12, 2025

Flex, a diversified manufacturing partner, is seeking a Product Engineer for a role in Buffalo Grove, IL. The engineer will manage product transfers, resolve engineering issues, propose quality improvements, collaborate with customers and departments, and ensure safety compliance. The ideal candidate will have a Bachelor's degree, 4+ years of experience, and proficiency in CAD systems. Flex offers a comprehensive benefits package and an inclusive work environment.

Physical Therapist (PT) - Home Health - Full Time

Company: Enhabit Home Health & Hospice

Location: Decatur, IL

Posted Jan 12, 2025

Enhabit Home Health & Hospice is a leading provider of home-based care, consistently ranked as one of the best places to work. They prioritize employee development, offering ongoing professional training, cutting-edge technology, and competitive benefits. These include 30 days PDO, continuing education, scholarship programs, a matching 401(k), comprehensive insurance, flexible spending accounts, and more. Physical Therapists at Enhabit examine and treat patients with physical impairments, aiming to improve mobility and function. They work under physician orders and supervision, with specialty programs like Balance and Fall Prevention, Spine Safety, and Total Hip/Knee Replacement Programs.

Associate Project Engineer - 1st Shift - NAIC1

Company: World Wide Technology

Location: Edwardsville, IL

Posted Jan 12, 2025

World Wide Technology (WWT) is offering an Associate Project Engineer position for the 1st shift in Edwardsville, IL. The role involves working closely with a project engineer to ensure successful execution of customer expectations. Key responsibilities include assisting in the execution of technology solutions, configuring multiple vendor wireless & radio access network equipment, and providing support in installation and testing of telecommunication products. The ideal candidate should have an Associates degree, at least 2 years of related experience, and strong technical and communication skills.

MEAT/CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 12, 2025

The job description involves performing general clean-up and stock work in the Meat department, providing customer service, and demonstrating the company's core values. Responsibilities include waiting on customers, maintaining cleanliness, ensuring product quality, and operating equipment safely. The ideal candidate should have effective communication skills, multi-tasking abilities, and past experience in food preparation. The company, Food 4 Less, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Credit Card Fraud Specialist I

Company: JPMorgan Chase

Location: Elgin, IL

Posted Jan 12, 2025

At Chase, the Call Center Fraud Specialist role involves making 50-100 daily calls regarding fraud on customer accounts. The job requires strong communication, negotiation, and decision-making skills, along with the ability to multitask and work in a fast-paced environment. The position offers opportunities for growth, competitive compensation, and a range of benefits including health care, retirement plans, and tuition reimbursement. Chase values diversity and inclusion, and the role involves working in a team to develop innovative, secure service solutions.

Store Associate

Company: CVS Health

Location: Villa Park, IL

Posted Jan 12, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, handling cashier duties, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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