Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Business Development Executive

Company: Morningstar

Location: Chicago, IL

Posted Jan 07, 2025

The text describes a job opportunity for a Business Development Executive in Morningstar's Data Research and Enterprise Solutions group. The role involves generating revenue by selling Morningstar Direct Software, Data, and Reporting Solutions to advisor, asset management, and institutional clients. The position requires client-facing travel, understanding of Morningstar's capabilities, and collaboration with other team members. The qualifications include a bachelor's degree, at least two years of financial services industry sales experience, problem-solving skills, and alignment with Morningstar's core values. The compensation package includes a base salary, total cash compensation, and a range of benefits supporting financial, physical, emotional, and social health.

Data & Analytics Analyst

Company: Accelerated Digital Media

Location: Chicago, IL

Posted Jan 08, 2025

Accelerated Digital Media, a self-funded, employee-owned digital marketing agency, is seeking a Data & Analytics Analyst. The role involves creating and maintaining internal and external reports, managing data connections, and supporting tagging and analytics work in Google Tag Manager and Google Analytics. The ideal candidate should have at least 2 years of experience in a data-reporting role, experience with Funnel or similar platforms, and strong analytical and communication skills. The company offers a competitive salary, continuous professional development opportunities, and a supportive culture. The total compensation for this role is up to $65,000.

Floor Broker Assistant - WEX

Company: Wolverine Trading

Location: Chicago, IL

Posted Jan 08, 2025

Wolverine Execution Services LLC, a subsidiary of Wolverine Trading LLC, is seeking a finance graduate with strong quantitative and analytical abilities for a CBOE floor broker role. The role involves assisting brokers with executing option trades, sourcing liquidity, operating workstations, summarizing trade activities, and providing backup support. The company offers a competitive salary, bonuses, comprehensive benefits, and opportunities for professional development. Wolverine's flat organizational structure promotes teamwork, and they offer various perks such as free meals, an onsite gym, and frequent company outings.

Wealth Management Operations Associate

Company: Supernova Technology

Location: Chicago, IL

Posted Jan 07, 2025

Supernova Technology, founded in 2014, offers a cloud-based, customizable software solution for securities-based lending. The company aims to democratize access to securities-based lending and improve the financial ecosystem. The Wealth Management Operations Associate role involves assisting clients and financial advisors with various aspects of wealth management lending and ongoing servicing. Responsibilities include supporting clients, onboarding new advisors, guiding loans through the process, and maintaining confidentiality. Qualifications include a Bachelor's degree in finance or related fields, Series 7, margin lending experience, and proficiency in Microsoft Office Suite. Supernova Technology fosters a culture of collaboration, continuous learning, and growth, offering a robust benefits package including medical, dental, vision insurance, retirement savings, and more.

Strategy & Operations Summer Analyst

Company: Tempus AI

Location: Chicago, IL

Posted Jan 07, 2025

Tempus, a company passionate about precision medicine and advancing healthcare, is seeking a highly qualified undergraduate Strategy & Operations Summer Analyst for the summer of 2025. The intern will work on a digital care management app, Olivia, helping patients with serious and chronic diseases. The role involves delivering white-glove onboarding experiences, organizing operational workflows, and collaborating with cross-functional teams. The internship offers a competitive hourly wage, a relocation bonus, and a comprehensive overview of Tempus' mission to connect an entire ecosystem of real-world evidence to deliver real-time actionable insights to physicians.

Quality Assurance Engineer

Company: Wolverine Trading

Location: Chicago, IL

Posted Jan 08, 2025

Wolverine Execution Services (WEX) is seeking a qualified individual to join their QA team. The role involves manually testing enhancements to the Wolverine Trading Platform (WTP) User Interface and backend server applications, implementing quality assurance processes, and communicating test progress to stakeholders. The ideal candidate should be organized, self-motivated, and have solid problem-solving and communication skills. A four-year college degree and at least four years of software quality assurance experience are required. Familiarity with the financial industry, Windows, Excel, FIX, SQL, and tools like Jira, TestRail, and Confluence is highly preferred. WEX offers a competitive salary, benefits, and opportunities for professional development.

Senior IT Analyst Applications

Company: Caterpillar

Location: Peoria, IL

Posted Jan 08, 2025

Caterpillar Inc. is seeking an IT Applications Analyst to develop and support customized engineering application solutions. The role involves working on complex projects, designing and implementing processes, and troubleshooting technical issues. The ideal candidate should have a Bachelor's degree in Computer Science or Engineering, proficiency in C++ and Python, experience with CAD software packages, and knowledge of source code management tools. The position offers a competitive salary range of $110,520 - $165,840, along with comprehensive benefits including a medical, dental, and vision coverage, paid time off, a 401k savings plan, and more. The candidate must be willing to work out of one of the provided locations and be present in the office three times a week.

Mergers & Acquisitions Associate

Company: The HEICO Companies, LLC

Location: Chicago, IL

Posted Jan 07, 2025

The Heico Companies, a privately held firm with over 40 years of success, has grown from a single business to over 80 companies through strategic acquisitions and internal growth. The company is organized into four core operations: Metal Processing Group, Construction Solutions Group, Applied Solutions Group, and Industrial Technologies Group. Each group operates independently while sharing knowledge across the company. The M&A Analyst, based in downtown Chicago, will support Heico's acquisition activities, conducting financial analysis, due diligence, market research, and preparing presentations. The ideal candidate will have a Bachelor's degree in Business, Finance, or Accounting, and 13 years of relevant experience in transaction advisory services, investment banking, accounting, or financial analysis.

FAC ENG/ELECTRICIAN 1

Company: Roundy's

Location: Chicago, IL

Posted Jan 08, 2025

Must hold and maintain a valid driver's license. Vocational school certification or 1 year proven electrical experience. High school diploma or equivalent.

Floor Broker - WEX

Company: Wolverine Trading

Location: Chicago, IL

Posted Jan 08, 2025

Wolverine Execution Services is seeking a Floor Broker with a Bachelor's degree in finance or related field and at least 3 years of experience in the SPX options pit. The role involves executing trades on the CBOE Exchange Floor and electronically, identifying liquidity sources, and providing backup support for other trading pits. The company offers a competitive salary, bonuses, comprehensive benefits, and opportunities for professional development. Wolverine's culture is team-oriented, with a flat organizational structure, and they offer various perks such as free meals, an onsite gym, and company outings.

Program Manager

Company: Caterpillar

Location: Peoria, IL

Posted Jan 08, 2025

Caterpillar Inc. is offering a position in the Global Planning and Demand Management group, focusing on digital products and processes. The role involves managing projects, developing contingency plans, and leading digital product teams. The successful candidate will be the digital product owner for Multisource Facility tools, supporting machine ordering and routing. The position requires a Bachelor's degree and involves planning, project administration, decision making, data gathering, implementation, project control, and project management skills. Caterpillar offers a competitive total rewards package, including a base salary, annual incentive bonus, medical benefits, paid time off, 401k savings plan, and more. The location for this position is Peoria, IL, with up to 20% travel required. This employer is not currently hiring foreign national applicants requiring sponsorship.

Vaccines Area Business Manager - Chicago, IL

Company: Pfizer

Location: Chicago, IL

Posted Jan 08, 2025

The Vaccines Area Business Manager (ABM) role involves supervising operations, developing strategic plans, and ensuring effective utilization of promotional materials. The ABM will work with customer-facing teams, marketing, and channel colleagues to build relationships with customers and key stakeholders. They will also coach representatives, maintain product knowledge, and ensure compliance. The role requires travel within the state of Illinois and a bachelor's degree. Previous pharmaceutical, biotech, or medical marketing/sales experience with at least 35 years in a leadership role is required. An MBA and vaccines experience are preferred.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages