Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Freelance Creative Director, Design

Company: VSA Partners

Location: Chicago, IL

Posted Dec 23, 2024

VSA is a strategy and design agency that combines consumer insights, data, and human-centered design to create meaningful, motivating, and measurable experiences. They offer a full range of capabilities, including branding, advertising, data science, and technology. VSA is a proud member of Meet The People and has worked with renowned brands like Google, Nike, and IBM.

Sr. Solution Sales Executive - CX (Banking) - WEST/CENTRAL

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Dec 23, 2024

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to work smarter and better. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500.

Associate, S&O (Hybrid)

Company: Enova

Location: Chicago, IL

Posted Dec 23, 2024

Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered Colossus™ platform. They serve nonprime consumers and businesses, offering world-class technology and services to traditional banks to create accessible credit for millions. Enova is a values-driven organization that values inclusion, culture, and employee development. They have a hybrid role that allows for in-office work from Tuesday to Thursday with the option to work remotely on Mondays and Fridays. The role offers health, dental, and vision insurance, 401k matching, PTO, paid holidays, a sabbatical program, paid parental leave, and more.

Project Manager III

Company: OpenGov

Location: Chicago, IL

Posted Dec 23, 2024

OpenGov is a technology company with a passion for the mission of powering more effective and accountable government. They are a 2023 Top Workplaces USA award winner and a Forbes Americas Best Startup Employer. The company offers comprehensive medical, dental, and vision coverage, new parent leave, and a wellness stipend. They are the leader in cloud software for government agencies and are named to the GovTech 100 seven consecutive years.

Teachers at North Arlington Hts KinderCare

Company: KinderCare Learning Companies

Location: Arlington Heights, IL

Posted Dec 23, 2024

KinderCare Learning Companies, the leading early childhood education provider, offers a variety of child care options including KinderCare Learning Centers, Champions, and Crème de la Crème. They emphasize building confidence in kids, families, and the future. The company values its teachers and staff, providing a supportive environment and opportunities for career growth. Benefits include discounted child care, health insurance, mental health support, and more. KinderCare is committed to equal opportunity employment and serving diverse communities across 40 states.

Part Time (30 Hours) Associate Banker Lawrence and Kedzie, Chicago, IL Bilingual in English and Spanish Required

Company: JPMorgan Chase

Location: Chicago, IL

Posted Dec 23, 2024

Chase is seeking an Associate Banker in Branch Banking to deliver exceptional customer experiences, build lasting relationships, and help clients make the most of their money. The role involves engaging clients, managing transactions, educating them on technology, and performing branch operations. Fluency in both Spanish and English is required. Chase offers a competitive total rewards package and values diversity and inclusion.

Senior Internal Auditor - Quality Assurance

Company: Discover

Location: Riverwoods, IL

Posted Dec 23, 2024

Discover offers a job opportunity with meaningful work from Day 1 in a collaborative culture. The role involves conducting audits, risk assessments, and developing action plans. The ideal candidate should have a bachelor's degree in relevant fields and 2+ years of experience. Benefits include paid parental leave, 401(k) plan, and more. The base pay ranges from $67,000.00 to $113,000.00.

Regional Director - CRNA Services Chicago. Excellent leadership opportunity!

Company: NorthStar Anesthesia

Location: Chicago, Illinois

Posted Dec 23, 2024

NorthStar Anesthesia, a rapidly growing provider of anesthesia services in the US, is seeking a Regional Director of CRNA Services in Chicago, IL. This role offers an excellent leadership opportunity with a top-of-market base salary, incentives, stipends, and a generous sign-on bonus. The successful candidate will lead a team of CRNAs, work clinically, and be a thought leader for NorthStar hospital systems. Responsibilities include coaching, developing, and mentoring Chief CRNAs, recruiting top talent, partnering with stakeholders, ensuring efficient clinical operations, and contributing to growth strategy. Requirements include Chief level or equivalent experience, CRNA in good standing, and a strong understanding of the anesthesia business.

Teachers at Meyers Road KinderCare

Company: KinderCare Learning Companies

Location: Villa Park, IL

Posted Dec 23, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Audit Supervisor

Company: Topel Forman LLC

Location: Chicago, IL

Posted Dec 23, 2024

The job description for an Audit Supervisor at Topel Forman, an award-winning full-sized certified public accounting firm, outlines the responsibilities and requirements for the role. The position involves managing client engagements, supervising and training associates, and contributing to the firm's reputation. The ideal candidate should have a BSBA in Accounting, at least 4 years of progressive audit experience, and be familiar with US GAAP and GAAS. The firm offers a competitive salary, annual discretionary bonus, and a 35-hour workweek during non-busy seasons. Remote work is possible with an internet plan of at least 200+ Mbps download and 20+ Mbps upload.

MSP vCIO

Company: Framework IT

Location: Chicago, IL

Posted Dec 23, 2024

The job description for a Virtual Chief Information Officer (vCIO) at Framework IT is for a strategic role where the vCIO will act as a trusted advisor to clients, align technology solutions with business objectives, and collaborate with internal teams to drive trust and satisfaction. The vCIO will have a minimum of 3 years in a strategic IT role, preferably within an MSP or consulting environment, and will be expected to have excellent communication and relationship-building skills, a strategic mindset, and the ability to manage multiple client accounts and balance competing priorities. The vCIO will be compensated with a base salary of $85,000 and variable compensation up to 20% based on performance metrics.

NABISCO - Technical Electrician

Company: Accelera

Location: Chicago, IL

Posted Dec 23, 2024

As a Full-Time Industrial Electrician (also known as Electrical Technician, Maintenance Electrician), you'll be responsible for testing, installing, diagnosing,…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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