Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Microsoft Business Development Manager - SMB (West & South)

Company: CDW

Location: Chicago, IL

Posted Dec 23, 2024

The text describes a job posting for a Microsoft Business Development Manager role at CDW, a leading technology solutions provider. The role involves becoming an expert in CDW's Microsoft value proposition, coordinating with sales and technology teams, driving growth within assigned segments, and representing CDW at industry events. The ideal candidate should have a Bachelor's degree, 6+ years of customer-facing or technical sales experience, and strong customer-facing and analytical skills.

Associate Media Planner, Operations

Company: TBWA Chiat Day

Location: Chicago, IL

Posted Dec 22, 2024

This text is a job description for a Media Planning role at TBWA. The role involves supporting on RMPT2 Media Operational and Financial reporting areas, collaborating with various teams, and working on operational and financial guidelines, financial process reporting, governance, and KPI pricing analysis. The candidate should be a self-starter, achiever, and quick learner with a great can-do attitude, curiosity, and reliability. They should be able to persist through challenges and obstacles to drive positive momentum and keep stakeholders engaged and motivated. The role is based in Nashville, TN or Chicago, IL, and offers benefits such as health, vision, dental, 401k, stock purchase, vacation, sick and personal days, and disability life travel insurance plans and programs.

Provider Account Manager

Company: Carrum Health

Location: Chicago, IL

Posted Dec 22, 2024

Carrum Health is seeking a dedicated and experienced professional to oversee and manage the implementation process for onboarding new providers to their platform. The ideal candidate should have 5 years of experience in roles that work with providers, familiarity with healthcare topics, and excellent communication skills. The position offers a positive work environment, remote work options, and opportunities for career growth.

Digital Signal Processing Engineer

Company: CACI International Inc

Location: Chicago, IL

Posted Dec 22, 2024

The job posting is for a Digital Signal Processing Engineer position in Aurora, Colorado. The role involves designing and developing digital signal processing solutions, working in a dynamic small team, and engaging in field testing and deployment of operational capabilities. The qualifications required include a Bachelor's degree in a scientific, mathematical, or engineering discipline, an active TSSCI with current CI poly or the ability to obtain CI poly, software-defined radio expertise, proficiency in Python and/or C++ applications, strong troubleshooting skills, Linux software development proficiency, and good written and verbal skills. The company offers a culture of integrity, an environment of trust, a focus on continuous growth, and competitive compensation benefits. The proposed salary range for this position is $74,600 - $156,700.

Office 365 Compliance Lead

Company: JLL Technologies

Location: Chicago, IL

Posted Dec 22, 2024

JLL is looking for a skilled professional to join their team in a remote position in Chicago, IL. The ideal candidate should have a Bachelor's degree in Computer Science or Information Systems, at least 7 years of experience in Office 365 administration, security, and compliance, and strong knowledge of Office 365 products and services. The position offers a total compensation of $140,000 - $160,000 per year, along with personalized benefits and a supportive culture.

Underwriting Assistant-Surety

Company: RLI Insurance Company

Location: Peoria, IL

Posted Dec 22, 2024

RLI is a Glassdoor Best Places to Work company with a strong financial track record, stellar reputation as an excellent underwriting company, and a commitment to professional development. The company offers nationwide employment opportunities, training and certification opportunities, tuition reimbursement, education bonuses, and a diverse and inclusive work environment. RLI is an equal opportunity employer and offers competitive compensation, benefits, and perks as part of its Total Rewards program.

Epileptologists Opportunities

Company: Northwestern Medicine Regional Medical Group

Location: Orland Park, IL – Winfield, IL

Posted Dec 22, 2024

Northwestern Medicine is recruiting board-eligible/board-certified Epileptologists to join their growing teams in Winfield and Orland Park, IL. The health system offers a competitive compensation package, physician leadership opportunities, and a focus on patient care and well-being. Northwestern Medicine is a nationally recognized health system with 11 hospitals and over 200 locations in Chicago, suburbs, and Northern Illinois.

Occupancy Specialist I (Trumbull Park)

Company: WinnCompanies

Location: Chicago, IL

Posted Dec 22, 2024

WinnCompanies is looking for a Occupancy Specialist I to join their team at Trumbull Park, a 465-unit public housing community in Chicago, IL. The role involves assisting the Property Manager with tenant recertifications, maintaining work schedules, and complying with Chicago Housing Authority requirements. The position requires strong organizational skills, excellent communication, and attention to detail. Benefits include generous time off policies, comprehensive medical plans, and flexible scheduling.

Risk Manager (Hybrid: Onsite and Remote Work)

Company: US Foods

Location: Chicago, IL

Posted Dec 22, 2024

The text describes a Hybrid position at US Foods Risk Management, focusing on insurance, claims, and risk management tasks. The role involves working with internal stakeholders, insurance brokers, and vendors. The candidate must have 5+ years of risk management or insurance experience and a bachelor's degree in Business or Finance. The expected base rate for this role is between $75,000 and $120,000.

Sales Consultant Specialist

Company: AssetMark

Location: Chicago, IL

Posted Dec 22, 2024

The job description is for a Sales Consultant Specialist at AssetMark, a leading provider of investment solutions for independent financial planners. The role involves building and nurturing relationships with Investment Advisors, managing key administrative tasks, and leveraging sales software tools. The total compensation includes a base salary range of $45,000 - $50,000 and an annualized Sales Incentive Plan target of up to $30,000. The position requires strong time management, organizational skills, and the ability to adapt quickly in a fast-paced environment. Candidates must have a Bachelor's degree in a business or finance field, 2+ years of experience in the financial services industry, and active FINRA licenses.

Manager Issue Management

Company: Discover

Location: Chicago, IL

Posted Dec 22, 2024

The job description is for a role in Issue Management within a leading digital banking and payments company. The role involves managing the lifecycle of assigned potential issues, mentoring team members, and implementing improvements to the Issue Management process. The role requires a Bachelor's Degree in a related field, 6+ years of leading project experience, and 2+ years of people management experience. The position is primarily indoors and involves occasional travel. The company offers competitive compensation, benefits, and a diverse and inclusive workplace.

Neurologists Needed in Chicago Suburbs (Arlington Heights/ Hoffman Estates)

Company: Duly Health and Care

Location: Arlington Heights/ Hoffman Estates, IL

Posted Dec 23, 2024

Duly Health and Care, a leading healthcare provider in Chicagoland, is seeking a Full Time Board Certified/Board Eligible Neurologist for their growing practices in Hinsdale and Aurora, Illinois. The position offers a competitive salary, benefits including medical, dental, vision, life, and disability insurance, a 401(k) match, and potential for bonuses and loan forgiveness. The Neurology Department is part of a large referral network with over 900 physicians, utilizing EPIC EMR. Duly Health and Care emphasizes a collaborative culture, physician autonomy, and support for value-based care initiatives.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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