Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Talent Acquisition Specialist -Chicago

Company: Zen Educate

Location: Chicago, IL

Posted Dec 22, 2024

Zen Educate is a technology company that helps match schools with teaching staff. They are on a mission to improve efficiency in the education system and promote schools to pass savings to teachers. The company has recently raised $37 million in Series B funding. The role of the Talent Acquisition Specialist involves onboarding potential teachers and matching applicants to specific criteria based on a school's needs. The company values diversity and inclusion and is committed to creating a safe, inclusive, and equitable environment for all.

Principal Internal Auditor, Audit Business Risk Office

Company: Discover

Location: Chicago, IL

Posted Dec 22, 2024

The job description is for a Principal Internal Auditor role at Discover Bank, a leading digital banking and payments company. The role involves ensuring the success of Internal Audit as a function, supporting various audit reviews, managing risk and customer-impacting issues, collaborating with leadership, and maintaining documentation of project activities. The role requires a Bachelor's degree in a relevant field, 4+ years of experience, and the ability to operate office equipment and communicate verbally and in written form.

Leadership Communication Senior Associate

Company: ZS

Location: Chicago, IL

Posted Dec 21, 2024

ZS is a management consulting and technology firm that values its employees, offering them opportunities to drive impact and shape life-changing solutions. The company is seeking a Leadership Communications Senior Associate for its Marketing & Communications team in Chicago, IL. This role involves creating, managing, and executing leader platforms and strategic communications, interacting with key leaders, and supporting the executive communications plan. The ideal candidate should have a bachelor's degree in communication, journalism, marketing, or related field, 4+ years of relevant work experience, and strong strategic counsel, writing, and problem-solving skills.

Workday HCM Associate - US or Canada

Company: Huron

Location: Chicago, IL

Posted Dec 22, 2024

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation, and navigate constant change. They offer strategy expertise, creativity, and help clients accelerate operational, digital, and cultural transformation. The role requires a Workday Certification in Core HCM, 2+ years of project implementation experience, and the ability to manage tight deadlines and self-manage. The estimated base salary range is $95,000 - $130,000 with a total estimated compensation range of $106,400 - $149,500.

Analyst 2, Finance

Company: Comcast

Location: Chicago, IL

Posted Dec 22, 2024

Comcast is a Fortune 50 leader driving innovation in various industries, creating career opportunities, and moving at a fast pace. They are passionate about teamwork, vision, and leading the future in media and technology. The company values financial acumen, collaboration, and providing vital financial insights to senior management.

Engineer- Water Systems

Company: UL Solutions

Location: Chicago, IL

Posted Dec 22, 2024

This position is intended to support the Water Systems Unit by handling projects associated with NSF 60 61 372 and ASME standards for plumbing. The role is hybrid, requiring onsite time in Northbrook IL. Responsibilities include determining project scope, developing plans, and communicating with clients. The position also involves technical assistance, laboratory activities, and project management. No experience is required for this position.

Security Solutions Architect | DevSecOps/AppSec (Remote)

Company: Trace3

Location: Chicago, IL

Posted Dec 21, 2024

Trace3 is a leading Transformative IT Authority offering unique technology solutions and consulting services. They empower IT executives to achieve competitive advantage through a process of Integrate, Automate, Innovate. The company embodies the spirit of a startup with the advantage of a scalable business, employing more than 1200 people across the US. They are flexible, resilient, and innovative, focusing on high-quality decisions and constructive change. The company values creativity, leadership, and transparency, and they look forward to driving results and success.

Food Service Worker Lead - Plainfield Community Consolidated School District #202

Company: Aramark

Location: Plainfield, IL

Posted Dec 21, 2024

The role of a Food Service Worker at Aramark involves assisting with food preparation, serving customers, and maintaining a clean work environment. Key responsibilities include food prep, portioning meals, setting up stations, cooking, maintaining temperature logs, ensuring food quality, cleaning, and sanitizing. The ideal candidate should have strong customer service, leadership, and teamwork skills, along with a Serve Safe Certification and food service experience. The position requires physical demands and may involve wearing uniforms and PPE. Aramark values equal employment opportunity and fosters a culture of professional growth.

Principal Enterprise Risk Management, Risk Insights, Reporting, and Analytics

Company: Discover

Location: Chicago, IL

Posted Dec 22, 2024

The job description is for a role in Enterprise Risk Management (ERM) at Discover Bank. The role involves supporting the ERM Policy and Framework, risk management routines, and ad hoc ERM tasks. The ideal candidate should have a Bachelor's Degree in Accounting, Business Administration, or a related field, and 6+ years of Risk Management, Financial Services, Process Improvement, or Economist experience. The role requires strong communication, analytical, and problem-solving skills.

Baseball Operations Coordinator, Cubs Baseball Summer Camps: 2024-3253

Company: The Headfirst Companies

Location: Bolingbrook, IL

Posted Dec 21, 2024

The Chicago Cubs are seeking a Baseball Operations Coordinator to lead on-field activities for their summer camps. The role involves managing equipment, overseeing field setup, and supporting coaches. The coordinator will ensure the effective implementation of the custom curriculum while maintaining camper and staff safety. The position offers a competitive hourly wage, training, resources, and equipment. It's a great opportunity for baseball enthusiasts with 3+ years of experience to work outdoors all summer, build leadership skills, and represent a global brand. The role requires CPR/First Aid certification, physical fitness, and adherence to a cell-phone free policy.

Registered Nurse

Company: DaVita

Location: Edwardsville, IL

Posted Dec 21, 2024

DaVita is recruiting a Nurse for an outpatient dialysis center, with no prior dialysis experience required. The role involves building relationships with patients and their families, working in a supportive and positive environment, and overseeing patient care. The company offers comprehensive benefits and a competitive total rewards package. DaVita values diversity and inclusion, ensuring equal opportunity for all candidates.

Professional Services Veterinarian

Company: Merck

Location: Chicago, IL

Posted Dec 21, 2024

The job posting is for a Professional Services Veterinarian position within the Animal Health division of a company. The role involves acting as a coach, leader, and advisor to internal and external customers, demonstrating the value of the company's products, services, and technologies. The successful candidate will be required to reside in the Illinois-Iowa region and collaborate with various departments to achieve organizational priorities. The ideal candidate should have a DVM/VMD degree, at least 5 years of clinical companion animal veterinary practice experience, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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