Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Sr Accountant

Company: Health Care Service Corporation

Location: Chicago, IL

Posted Dec 21, 2024

HCSC is a company that values its employees and offers a purposive-driven business with professional development opportunities. The Position involves timely and accurate monthly general ledger closure, budget and expense management, audit procedures, financial analysis, and process improvement. Required qualifications include a bachelor's degree or 4 years of accounting experience, knowledge of GAAP or STAT accounting principles, financial analysis skills, and clear communication skills.

Partner Executive

Company: Trellix

Location: Chicago, IL

Posted Dec 21, 2024

Trellix is seeking a Partner Executive to sell their Device and Cloud solutions to enterprise and commercial customers. The role involves establishing and growing business relationships with distributors, resellers, and systems integrators, and developing strategic account plans. The successful candidate will have 7 years of experience in channel sales and sales management, with a focus on the enterprise and commercial segments. The position is paid in part on a commission basis, with a base pay range of $100,000 - $180,000 and an OTE range of $100,000 - $300,000. Trellix offers a variety of benefits and perks, including retirement plans, medical, dental, and vision coverage, paid time off, and paid parental leave.

Patient Care Technician

Company: DaVita

Location: Belleville, IL

Posted Dec 21, 2024

DaVita is inviting applications for a Patient Care Technician position in an outpatient dialysis center. This role offers an opportunity to make a significant impact on patients' lives dealing with end-stage renal failure or chronic kidney disease. The company provides comprehensive training and a supportive team environment. The position involves direct patient care, technician duties, and building long-term relationships with patients. DaVita offers a competitive rewards package and opportunities for career advancement through its Clinical Ladders and tuition assistance programs.

Brand Analyst

Company: Conagra Brands

Location: Chicago, IL

Posted Dec 21, 2024

This job posting is for a Brand Analyst position at Conagra Brands. The role involves managing a portfolio of brands, translating data into insights, and using business analysis tools to identify and evaluate issues affecting performance. The position requires a Bachelor's degree in Business Marketing or related field, one year of related experience, and knowledge of Demand planning inputs process interdependencies. The annual salary range is $62000-$91000.

Enterprise Account Executive | Central

Company: Pangea

Location: Chicago, IL

Posted Dec 21, 2024

Pangea is a well-funded startup in the security industry, offering a Security Platform as a Service that empowers developers to build secure applications faster. They value open communication, teamwork, and innovation, with a focus on delivering exceptional customer experiences. They are looking for a driven Account Executive to serve as their first east coast representative.

Global DevSecOps Platform Director

Company: McDonald’s Global Technology

Location: Chicago, IL

Posted Dec 21, 2024

The text describes a growth strategy for McDonald's, focusing on digital transformation, customer experience, and technology innovation. The company aims to strengthen its brand and provide a fast, easy, and delicious experience for customers through various channels, including Drive Thru, dine-in, and takeaway. McDonald's Global Technology is leading this transformation, using AI, robotics, and emerging tech to digitize the Golden Arches. The company is also reshaping all areas of the business and every community that is home to a McDonald's restaurant. The text highlights the complex tech challenges faced by the company and the diverse and talented teams working to overcome them.

Senior Accountant, Tax - High Net Worth

Company: Wipfli

Location: Chicago, IL

Posted Dec 21, 2024

Wipfli is a company that values fair, transparent, and competitive compensation, offering a base pay range of $80,000 to $109,000 with potential for future salary increases. They provide a variety of benefits to support their associates' wellbeing, including health, dental, and vision coverage, a 401k savings plan, and firm-sponsored life and disability coverage. They offer flexibility for many positions to be performed remotely.

Manager, Public Relations & Social Strategy

Company: HUB International

Location: Chicago, IL

Posted Dec 21, 2024

Squaremouth is seeking a Manager of Public Relations and Social Strategy to join their Marketing team. The role involves developing and implementing strategic external communications, creating and executing a social media strategy, and building relationships with media representatives. The ideal candidate should have 5+ years of PR and social media experience, a bachelor's degree in Marketing Communications or a related field, and strong writing skills.

Staff Accountant II (Hybrid: Onsite & Remote)

Company: US Foods

Location: Chicago, IL

Posted Dec 21, 2024

This job posting is for a Hybrid position at US Foods, a current employee benefit. The role involves end-to-end process and analysis, preparing accounting, tax, and reporting activities. The position requires strong accounting skills, experience, and education. The role offers competitive compensation, annual incentive plan bonuses, and various benefits.

Pharmacy Technician

Company: CVS Health

Location: Hickory Hills, IL

Posted Dec 21, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package.

Senior Accountant, Tax - Healthcare Physician Practices

Company: Wipfli

Location: Chicago, IL

Posted Dec 21, 2024

Wipfli is an equal opportunity employer offering a career-defining opportunity in Tax Senior role. The role involves communicating with clients, maintaining effective client relationships, and providing tax compliance services. The company values fair, transparent, and competitive compensation, with an estimated base pay range of $80,000 to $109,000. They offer a variety of benefits to support associates' wellbeing.

Workday Payroll Consultant I

Company: TopBloc

Location: Chicago, IL

Posted Dec 21, 2024

TopBloc is a Workday boutique partner firm offering fixed-time, fixed-price Workday deployment services and on-demand Workday support. They provide quick implementation of Workday Human Capital Management, Payroll, and Financials business processes, allowing customers to focus on their business. TopBloc is committed to providing employees with a supportive environment and is looking for a Workday Payroll Consultant I. The role requires a Bachelor's degree, experience with Excel, client interfacing, software implementation, and payroll processing. The responsibilities include designing, configuring, testing, and implementing Workday Payroll solutions, solving client issues, and attending Workday Payroll training.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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