Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Account Executive

Company: Logicalis

Location: Chicago, IL

Posted Dec 21, 2024

The job involves selling technology-based solutions to customer business environments, researching sales leads, and building strong business relationships with partners and vendors. The role requires owning all sales activities in assigned accounts or regions, creating business cases and financial models, selling to both large and small business clients, and constructing clear value propositions for clients.

Materials Handler - 2nd Shift

Company: CVS Health

Location: Mount Prospect, IL

Posted Dec 21, 2024

CVS Health is seeking a Materials Handler in Mount Prospect, IL, with a starting wage of $18.05 per hour. The role involves handling pharmaceutical stock, filling bottles, and potential cross-training in other functions. The position is a 2nd shift, 10-hour workday, with opportunities for career advancement. CVS Health offers comprehensive benefits, including medical, dental, vision insurance, and supplemental benefits.

Business Operations Intern - 2025 Internship (US REMOTE)

Company: Motorola Solutions

Location: Chicago, IL

Posted Dec 21, 2024

Motorola Solutions is a world leader in professional mobile communications systems, dedicated to helping people be their best in the moments that matter. They focus on safety and security, offering mission-critical communications devices, AIpowered video security, and collaboration tools for public safety agencies and enterprises. The company values innovation, collaboration, and work-life balance.

Salesforce Product Owner (Chicago Hybrid)

Company: Motorola Solutions

Location: Chicago, IL

Posted Dec 21, 2024

Motorola Solutions is seeking a highly skilled and motivated Salesforce Product Owner to lead and drive their Sales Cloud initiatives. The role involves shaping the direction of the Sales Cloud platform, ensuring alignment with business objectives, and delivering exceptional customer experiences. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, at least 8 years of professional experience, and a minimum of 5 years as a Salesforce Product Owner or Salesforce Consultant specializing in Sales Cloud. The company offers excellent benefits, including incentive bonus plans, medical dental vision benefits, 401K with company match, 10 paid holidays, generous paid time off packages, employee stock purchase plan, paid parental and family leave, and more.

Teachers at Lemont KinderCare

Company: KinderCare Learning Companies

Location: Bolingbrook, IL

Posted Dec 21, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They implement a curriculum tailored to each child's needs, fostering a safe, nurturing environment for learning and growth. KinderCare is committed to supporting its employees' mental health and personal growth, offering a range of benefits including discounted child care, medical, dental, and vision coverage, and wellness programs.

MedIcal Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Chicago, Illinois Chicago, Illinois

Posted Dec 21, 2024

The Medical Support Assistant position is available at the Patient Administrative Service, located at 820 S Damen Ave, Chicago, IL 60612. The role involves administrative duties supporting physicians and clinical staff in inpatient treatment units. U.S. citizenship is required, and proficiency in English is necessary. The position requires a year of related experience or a year of education above high school. The GS-5 level requires one year of directly related experience or a college degree. Key duties include scheduling appointments, interacting with patients, and maintaining electronic health records. The work is primarily sedentary with some physical demands. Federal benefits are offered, including annual leave and health insurance.

Clinical Case Manager RN

Company: CVS Health

Location: Springfield, IL

Posted Dec 21, 2024

CVS Health is seeking a Nurse Case Manager with 3+ years of clinical experience and 2+ years of case management experience. The role involves telephonic and face-to-face assessments, planning, and coordination of case management activities. The Nurse Case Manager will evaluate members' medical needs, facilitate wellness, and coordinate behavioral healthcare. The position requires travel up to 25% in the Chicago area and occasional office meetings. The ideal candidate should have strong clinical judgment, crisis intervention skills, and proficiency in MS Office Suite. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and PTO.

(USA) Analyst II, Process Engineer - Supply Chain

Company: Walmart

Location: Ottawa, IL

Posted Dec 21, 2024

This role involves leading process improvement initiatives in a Distribution Center using tools like 5S, root cause analysis, and six sigma. The individual will eliminate losses, reduce process variation, and create standard work. They will assist with process improvement projects, apply new playbooks, and support WPS program methodology. The role also includes managing project execution, developing associates, ensuring compliance with company policies, and promoting Walmart's values. Leadership expectations include respect for individuals, integrity, service to customers, striving for excellence, and competitive benefits package.

STORE/NIGHT LEAD CLERK

Company: Kroger

Location: Evergreen Park, IL

Posted Dec 21, 2024

The job description outlines the responsibilities of a customer service representative in a grocery store setting. The role involves creating an outstanding customer experience, promoting trust and respect among associates, and supporting day-to-day functions of the Grocery operations. The ideal candidate should have effective communication skills, basic math knowledge, and be able to handle stressful situations.

Pharmacy Intern - Grad

Company: CVS Health

Location: Homewood, IL

Posted Dec 21, 2024

CVS Health offers a Graduate Pharmacist Intern role with a focus on patient care, professional growth, and contributing to the company's mission of improving health care. The role involves ensuring patient safety, managing pharmacy operations, and leading a team. Required qualifications include a PharmD degree and relevant work experience, while preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Software Engineer

Company: Leidos

Location: O'Fallon, IL

Posted Dec 21, 2024

Leidos is offering a remote Software Developer position for the Digital Modernization Sector, supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. The role involves developing CI/CD pipelines, automated tests, and maintaining DoD security standards. The candidate must be a US citizen with relevant technical degree and clearances. Familiarity with Atlassian tools, AWS, and Agile methodologies is required. Experience with Python, Java, SQL, and JavaScript is preferred.

Pharmacy Technician

Company: CVS Health

Location: Tinley Park, IL

Posted Dec 21, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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