Technical Support Jobs in Chicago, IL

60,646 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Service Technician/Machinist

Company: Goulds Pumps IPG LLC

Location: Chicago, IL

Posted Aug 01, 2025

Building on centuries of pump design experience, PRO Services provides an array of services focuses on reducing equipment total cost of ownership and increasing…

Special Education Teacher

Company: Helping Hand

Location: Countryside, IL

Posted Aug 01, 2025

You'll lead instruction, develop IEPs, mentor support staff, and create a safe, inclusive, and enriching environment for students ages 3-22 with intellectual…

Data Analytics Scientist

Company: CF Industries

Location: Northbrook, IL

Posted Aug 01, 2025

Collaborate with the IT Audit and Data Analytics Director, Lead Data Analytics Scientist, and Audit Managers to understand the in-scope business risks and…

Commercial HVAC Technician

Company: Thermaster Mechanical

Location: Lombard, IL

Posted Aug 01, 2025

Our work is primarily made up of service calls, preventative maintenance and occasional projects, for industrial and commercial clients at shipping,…

Team Lead, Airport Customer Experience Administration

Company: American Airlines

Location: Chicago, IL

Posted Aug 01, 2025

Provides assistance with preparation of management presentations, analysis on trends and special projects as required. All you'll need for success.

Licensed Construction Plumber

Company: The Contractor Consultants

Location: Chicago, IL

Posted Aug 01, 2025

Reliable transportation and a valid driver's license. This is a hands-on, field-based role that demands strong technical knowledge, excellent troubleshooting…

CNC Machine Operator II

Company: Ingersoll Rand

Location: Alsip, IL

Posted Aug 01, 2025

Follow company safety procedures and standards to insure individual and collective safety, in addition to avoiding unnecessary risk to oneself, co-workers,…

Sales & Production Assistant - Large Retail Customers

Company: MACVAD USA

Location: Lincolnwood, IL

Posted Aug 01, 2025

A full driver’s license is required. Our ideal candidate would be someone with experience working for wholesalers, sourcing agents or large retailers.

Accountant I

Company: The Salvation Army

Location: Chicago, IL

Posted Aug 01, 2025

Enter daily credit card payments, Corp giving and offsetting entry of total daily sales to accounting system. _The Accounting Clerk is responsible for providing…

Special Education Teacher

Company: Global Psychological

Location: Chicago, IL

Posted Aug 01, 2025

Evaluate academic proficiency and determine appropriate academic curriculum for students based on assessment data, age, strengths, and special needs.

Clinical Pharmacist Night Shift

Company: Advocate Aurora Health

Location: Park Ridge, IL

Posted Aug 01, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

Kindergarten Apprentice

Company: Acero Charter Schools, Inc.

Location: Chicago, IL

Posted Aug 01, 2025

Possess valid Illinois Paraprofessional Educator License (PARA) or equivalent (required). Clearly and accurately communicate with administration, colleagues,…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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