Technical Support Jobs in Chicago, IL

60,646 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Substitute Teacher

Company: Swing Education

Location: Evanston, IL

Posted Jul 31, 2025

No early morning phone calls. $180-$240 per day depending on school, location, and certification. We support substitute teachers with helpful tools, optional…

Graphic Designer - Investor Relations

Company: Monroe Capital LLC

Location: Chicago, IL

Posted Jul 31, 2025

Experience: Minimum of 5 years of graphic design experience, within a financial services or investment firm, agency, or design team.

Substitute Teacher

Company: Swing Education

Location: Chicago, IL

Posted Jul 31, 2025

No early morning phone calls. $180-$240 per day depending on school, location, and certification. We support substitute teachers with helpful tools, optional…

Customer Service Representative (CSR)

Company: Perillo Collision

Location: Chicago, IL

Posted Jul 31, 2025

Process repair orders, insurance claims, and payments, ensuring accuracy and compliance with procedures. Maintain accurate records of customer interactions and…

School Registered Nurse - RN (All Grade Levels)

Company: Focused Staffing

Location: Chicago, IL

Posted Jul 31, 2025

Current and valid Registered Nurse (RN) license in the state of Illinois. CPR certification (must be current). Administer prescribed medications and treatments.

IT Security & Controls Analyst

Company: Lawson Products

Location: Chicago, IL

Posted Jul 31, 2025

Undergraduate degree in engineering, computer science, or other technical discipline, plus five to seven years of security-specific experience, with at least…

Director of Sales, Marketing & Development - Long Term Care

Company: Trinity Rehab Services

Location: Chicago, IL

Posted Jul 31, 2025

Devise and implement a strategic plan to develop a continuous sales funnel of qualified prospects. Know how to use basic tools for planning, budgeting and…

Janitorial Support Team / Floater - Night

Company: Bee Line Support, Inc.

Location: Chicago, IL

Posted Jul 31, 2025

As Bee Line’s front-line cleaning defense, you will perform general cleaning duties, such as cleaning floors, vacuuming rugs, washing walls and glass, and…

Castline Operator - Machine Operator

Company: Intertape Polymer Group (IPG)

Location: Chicago, IL

Posted Jul 31, 2025

Maintains equipment through the completion of assigned preventative maintenance tasks and minor repair techniques as required. Ability to lift 50 pounds.

HVAC Technician

Company: Temperature Doctors Heating & Cooling, Inc

Location: Chicago, IL

Posted Jul 31, 2025

Valid driver’s license and clean driving record. Must have own hand tools (preferred). Perform diagnostics using schematics and technical documentation.

Sr. Project Manager/Scrum Master

Company: Computer Enterprises Inc

Location: Chicago, IL

Posted Jul 31, 2025

Bachelor's degree in Computer Science or related field. This onsite Chicago-based role is hands-on and client-facing, requiring strong Agile leadership,…

Custodian

Company: Facilities Performance Group, LLC

Location: Franklin Park, IL

Posted Jul 31, 2025

Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, federal, and company regulations.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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