Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

First Line of Defense, Enhanced Due Diligence Specialist II

Company: First Citizens Bank

Location: Chicago, IL

Posted Dec 21, 2024

SVB's First Line of Defense BSA/AML team seeks an Enhanced Due Diligence Analyst to ensure compliance with anti-money laundering regulations. The role involves expertise in assessing prelaunch business models, providing training, and identifying high-risk clients. The ideal candidate will have a Bachelor's Degree and 1+ years of experience in Fintech, banking, KYC Compliance, risk management, or audit. Preferred qualifications include KYC Compliance experience at a large financial institution and an ACAMS certification.

Sr Solution Consultant - Customer Workflows (Commercial)

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Dec 21, 2024

ServiceNow is a company that makes technology work for everyone, with a focus on innovation and customer satisfaction. They offer a range of jobs, including solution consulting roles, that involve working with customers to understand their needs and providing solutions to address those needs. The company values diversity and inclusion, and offers competitive compensation and benefits packages.

Social Worker

Company: DaVita

Location: Mattoon, IL

Posted Dec 21, 2024

DaVita is seeking a Social Worker for a position in Effingham, Illinois. The role involves supporting patients with End Stage Renal Disease, helping them understand their rights and responsibilities, and managing physical, mental, emotional, and financial demands. The company values work-life balance and offers a positive team environment, performance-based rewards, and comprehensive benefits including medical, dental, vision, 401k match, paid time off, and more. Requirements include a Master's Degree in Social Work with a clinical practice specialization, state-required regulations compliance, clinical license, proficiency in social worker duties, intermediate computer skills, and knowledge of insurance programs. Excellent interpersonal and communication skills are also necessary.

Management Trainee - Glenview

Company: Enterprise Mobility

Location: Arlington Heights, IL

Posted Dec 21, 2024

Enterprise Mobility is immediately hiring for its Management Training Program, offering a clear career path with opportunities in various fields. The program includes comprehensive training, mentoring, and a culture of internal promotion. The compensation is competitive, starting at $55,000-$58,000 annually, with a robust benefits package including health insurance, 401(k), and employee discounts. The role involves mastering skills in customer service, sales, finance, and operations to eventually manage a branch.

Sr Product Manager - Chicago, IL - HERE Technologies

Company: Here Technologies

Location: Chicago, IL

Posted Dec 21, 2024

HERE Technologies is seeking a (Senior) Product Manager in the US to join their Product organization. The role involves managing and evolving HERE's GIS, Location Intelligence, SaaS, and analytics portfolio. The successful candidate will define product strategy, shape new solutions, and foster innovation while aligning with broader organizational goals. They will act as a product evangelist, both internally and externally, working closely with customers to determine requirements and support product sales.

Lowe's Pro Renovations (LPR) Project Representative

Company: Lowe's Home Improvement

Location: Downers Grove, IL

Posted Dec 21, 2024

The job description outlines a role that involves reviewing opportunities for viability, conducting site walks to identify project scopes, and preparing comprehensive bid packets. The role also includes partnering with various teams and Lowe's Independent Service Providers to ensure project alignment and forecasting. Minimum requirements include high school diploma, 3-5 years of relevant sales experience, 1-2 years of construction experience, strong communication skills, and basic computer skills. The pay range is $70,400.00 - $117,400.00 annually, with benefits including health, dental, and vision insurance, paid time off, 401(k) retirement account, and more.

Lead Data Engineer (Python, AWS, Kafka)

Company: Capital One

Location: Chicago, IL

Posted Dec 21, 2024

Capital One is seeking a Lead Data Engineer with expertise in Python, AWS, and Kafka. The role involves collaborating with Agile teams, utilizing full-stack development tools, and working with machine learning, distributed microservices, and full stack systems. The ideal candidate will stay updated with tech trends, mentor others, and deliver robust cloud-based solutions. Required qualifications include a Bachelor's Degree, 4+ years in application development, and 2+ years in big data technologies. Preferred qualifications include extensive experience with various programming languages, public clouds, distributed data tools, real-time data applications, NoSQL databases, and data warehousing.

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Dec 21, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package. The required qualifications include being at least 16 years old, and licensure requirements vary by state. Preferred qualifications include previous pharmacy, retail, medical, or customer service experience, and PTCB National Certification. The pay range is $16.40 - $16.40 per hour.

Advisory Solution Consultant-FINS

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Dec 21, 2024

ServiceNow is a global market leader in the cloud-based platform that connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. The company was founded by Fred Luddy in 2004 and has since grown to support over 8,100 customers, including 85% of the Fortune 500.

Supervisory Statistician (General)/Supervisory Operations Research Analyst - Direct Hire Authority

Company: Other Agencies and Independent Organizations - Railroad Retirement Board

Location: Chicago, Illinois Chicago, Illinois

Posted Dec 21, 2024

This job posting is for an interdisciplinary position at the Railroad Retirement Board's Bureau of the Actuary and Research. The role involves planning and providing technical direction for statistical programs, including studies on benefit provisions of the Railroad Retirement Act and Railroad Unemployment Insurance Act. The position requires a degree in statistics or related fields with specific coursework, or a combination of education and experience. Alternatively, it requires a degree in operations research or a combination of education and experience in related fields. One year of specialized experience equivalent to the GS-13 grade level is also required. The role involves conducting statistical and research projects, analyzing data, preparing reports, and managing personnel. U.S. citizenship is mandatory, and males born after 12/31/59 must be registered for Selective Service. The position offers a comprehensive benefits package.

Student Supervisor

Company: Sodexo

Location: Macomb, IL

Posted Dec 21, 2024

Sodexo is offering a part-time Student Supervisor position at Western Illinois University with a pay range of $14.00 per hour. The role involves supervising student employees, assigning responsibilities, and ensuring a healthy working environment. Sodexo values diversity, inclusion, and offers benefits such as training opportunities, full array of benefits, and a flexible work environment.

Automation Technician (Night Shift)

Company: Flex

Location: Buffalo Grove, IL

Posted Dec 21, 2024

Flex, a diversified manufacturing partner, is seeking an Automation Technician for a role in Buffalo Grove, IL. The position involves providing automation engineering services, including maintenance of high-speed assembly equipment and manufacturing systems. The role requires an Associate's degree, military training, or equivalent experience, along with 2+ years of related experience. Flex offers a comprehensive benefits package, including medical, dental, vision, life insurance, matching 401K, PTO, and tuition reimbursement. The company values diversity and inclusion, fostering a collaborative and respectful work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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