Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Seasonal Salesfloor Associate

Company: The TJX Companies, Inc.

Location: South Elgin, IL

Posted Dec 21, 2024

HomeGoods is seeking a customer-focused individual to contribute to their career growth. The role involves delivering a highly satisfied customer experience, maintaining a clean store, and supporting a positive store culture. The company values excellent customer service, flexibility, strong communication, and attention to detail. Benefits include associate discounts, health insurance, and retail experience is preferred but not required. The pay range is $14.00 to $14.50 per hour.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1176)

Company: Target

Location: Arlington Heights, IL

Posted Dec 21, 2024

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The pay range is $16.75 - $25.15 per hour. Regular attendance is necessary, with a requirement to work at least one shift every 4 weeks. The role involves advocating for guest experience, providing excellent service, and engaging with guests. No two days are the same, with responsibilities including greeting guests, solving concerns, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment.

Food and Beverage , Food Service, Starbucks, Deli, Bakery (T2490)

Company: Target

Location: Oakbrook, IL

Posted Dec 21, 2024

Target, a Fortune 50 company, is seeking a Food & Beverage Expert. The role involves delivering an exceptional guest experience, maintaining food safety standards, and executing Food & Beverage processes. Previous food or grocery experience is preferred but not required. The position offers opportunities for skill development and career growth. Target values teamwork, guest service, and a fun, energetic work environment.

Specialty Sales (Style, Tech, Beauty) (T2613)

Company: Target

Location: Chicago, IL

Posted Dec 21, 2024

Target offers a Style Consultant position with a starting hourly rate of $17.75 USD per hour and a pay range of $17.75 USD - $26.65 USD per hour. The role involves providing an exceptional guest experience, strong operations, and creating engaging in-store presentations. Key responsibilities include greeting guests, understanding their needs, maintaining product availability, and staying updated on industry trends. Target values a fun, energetic work environment and seeks team members with a strong interest in apparel, excellent communication skills, and the ability to work both independently and in a team.

Specialty Sales (Style, Tech, Beauty) (T0837)

Company: Target

Location: Oak Park, IL

Posted Dec 21, 2024

Target is offering a Style Consultant position with a starting hourly rate of $16.75 USD per hour and a pay range of $16.75 USD - $25.15 USD per hour. The role involves providing an exceptional guest experience, strong operations, and creating compelling in-store presentations. Key responsibilities include greeting guests, understanding their needs, maintaining product availability, and staying updated on industry trends. The position offers skills development in guest service, retail business fundamentals, and visual merchandising. Target values a fun, energetic work environment and seeks team members with a strong interest in apparel, excellent communication skills, and the ability to work both independently and as part of a team.

Stylist - Retail Sales Associate - Roosevelt Collection

Company: Gap Inc.

Location: Chicago, IL

Posted Dec 21, 2024

Banana Republic, a premium lifestyle brand, seeks a stylist to create aspirational looks, understand customer needs, and foster an inclusive environment. The role involves styling expertise, effective communication, flexibility, and a passion for fashion. Benefits include merchandise discounts, competitive PTO, volunteer time, extensive 401(k), and health insurance. Gap Inc. is committed to diversity and inclusion.

Guest Advocate (Cashier), General Merchandise, Inbound (Stocking), Ulta Beauty, Starbucks (T3447)

Company: Target

Location: Chicago, IL

Posted Dec 21, 2024

Target, a Fortune 50 company, is offering a Small Format Team Member position with a starting hourly rate of $17.25 USD. The pay range is $17.25 USD - $25.90 USD per hour. The role involves providing exceptional guest service, maintaining store operations, and ensuring product availability. Key responsibilities include greeting guests, assisting with sales, managing inventory, and maintaining store cleanliness. Target values team members' growth and offers training. The ideal candidate should have a welcoming attitude, communication skills, and the ability to work in a fast-paced environment.

Management & Program Analyst

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Chicago, Illinois Chicago, Illinois

Posted Dec 21, 2024

The Management & Program Analyst position is available in the Environmental and Historic Preservation (EHP) Branch of FEMA Region 5, Chicago. The role involves serving as a program analyst and advisor to management, requiring experience in data analysis, process improvement recommendations, and budget management. This is a non-remote position. Key requirements include U.S. citizenship, successful completion of a background investigation, Selective Service registration, ability to obtain a government credit card, and potential for extended deployment. Qualifications necessitate one year of specialized experience equivalent to IC-11 level or higher, or a Ph.D. degree, or equivalent doctoral degree, or 3 years of progressively higher-level graduate education. Applicants must highlight relevant work experience in their resume, and provide official transcripts if using education to qualify.

Food and Beverage , Starbucks (T2079)

Company: Target

Location: Chicago, IL

Posted Dec 21, 2024

Target offers a Food & Beverage Expert position with a starting hourly rate of $17.25 USD per hour and a pay range of $17.25 USD - $25.90 USD per hour. The role involves delivering exceptional guest experiences, maintaining Food & Beverage standards, executing processes, ensuring food safety, and partnering with DSD distributors. Target values teamwork, efficiency, and a fun work environment. The ideal candidate should have previous food or grocery experience, excellent communication skills, and the ability to work in varying conditions.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1881)

Company: Target

Location: Joliet, IL

Posted Dec 21, 2024

Target offers a Guest Advocate role with a starting hourly rate of $16.75 USD and a pay range up to $25.15 USD. The role focuses on providing exceptional guest service, engaging with guests, and promoting Target's offerings. Key responsibilities include greeting guests, understanding their needs, resolving concerns, and ensuring a welcoming and efficient shopping experience. Target values a fun, energetic work environment and seeks team members with strong communication, interpersonal, and problem-solving skills.

Retail Sales Associate - Roosevelt Collection

Company: Gap Inc.

Location: Chicago, IL

Posted Dec 21, 2024

Old Navy is a company that democratizes fashion and makes shopping fun again. They offer high-quality, must-have fashion essentials for the whole family. The company values its employees as part of a community where they can be their most authentic selves. Old Navy provides excellent customer service, education, and inspiration to customers. The company also offers competitive benefits, including merchandise discounts, paid time off, and an extensive 401(k) plan.

General Merchandise, Closing, Fulfillment (T0942)

Company: Target

Location: Chicago, IL

Posted Dec 21, 2024

Target is a Fortune 50 company with over 400,000 team members worldwide. They offer a dynamic work environment where employees can build and develop skills for a career. The role of a Fulfillment Expert involves creating a welcoming experience for guests, utilizing tools to meet digital demand, and providing excellent customer service.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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