Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Veterinary Technician (CVT)

Company: Banfield Pet Hospital

Location: Vernon Hills, IL

Posted Dec 21, 2024

Banfield Pet Hospital is currently hiring for Full-Time and Part-Time Registered Veterinary Technicians. The anticipated starting hourly rate is between $18 to $33 per hour, plus a sign-on bonus. Banfield, a leading general veterinary care practice in America, values preventive pet care and aims to create a better world for pets. They are looking for a Credentialed Veterinary Technician (CVT) to join their team, offering a supportive work environment, competitive salary, and various benefits including medical, dental, vision insurance, 401(k), and more. Banfield encourages growth, offers continuing education opportunities, and fosters a culture of collaboration and networking.

Product Owner

Company: IMO Health

Location: Chicago, IL

Posted Dec 21, 2024

The Product Owner role at IMO Health involves driving the development and delivery of innovative analytics and insights products, collaborating with cross-functional teams, and providing vision, prioritizing backlogs, and delivering user stories. The role requires proven experience as a Product Owner with SaaS solutions, healthcare solutions utilizing NLP or LLM technologies, and the ability to own and drive product development, manage cross-functional teams, and deliver roadmap objectives. Healthcare industry experience, exceptional communication and leadership skills, strong organizational and problem-solving skills, technical proficiency, and a passion for solving complex problems are required.

Cook

Company: Sodexo

Location: Macomb, IL

Posted Dec 21, 2024

Sodexo is offering a full-time Cook position at Western Illinois University with a pay range of $14.00 per hour. The role involves preparing and serving a variety of dishes, being a team player, and reducing food waste. Successful candidates should have 0-2 years of related experience, be reliable, and promote a healthy working environment. Sodexo provides a flexible work environment, training opportunities, and a comprehensive benefits package including paid time off, health insurance, tuition reimbursement, and more. The company values diversity, inclusion, and treats employees with respect.

Lead Inventory Specialist

Company: Discover

Location: Chicago, IL

Posted Dec 21, 2024

Discover is seeking a collaborative individual to join their team in a leading digital banking and payments company. The role involves inventory management, forecasting, and supply chain optimization. The company values diversity, inclusion, and compliance. They offer competitive benefits and a culture that values customer satisfaction.

Senior Internal Auditor - Quality Assurance

Company: Discover

Location: Chicago, IL

Posted Dec 21, 2024

The text describes a job description for a position in a leading digital banking and payments company. The role involves supporting the department objectives, conducting audits, developing risk assessments, and communicating with clients. The ideal candidate should have a Bachelor's Degree in a relevant field, 2+ years of experience, and certain certifications. The position requires travel up to 10% of the time. The company offers competitive compensation and benefits.

Senior Principal Risk Management

Company: Discover

Location: Chicago, IL

Posted Dec 21, 2024

Discover is seeking a collaborative individual with a minimum of 6+ years of Fraud Risk Management, Payment Security, Payment Operations, Risk Audit, or related experience to join their team. The successful candidate will be responsible for planning, coordinating, executing, and communicating risk management activities to help manage and mitigate risks for internal and external business partners. The role involves working with various teams, managing risk and customer-impacting issues, and creating internal Risk and Compliance integration reporting materials. The company offers a competitive total compensation package, benefits, and a culture that values compliance and risk management.

Software Engineer - Test Automation

Company: iManage

Location: Chicago, IL

Posted Dec 21, 2024

The text describes a job posting for a Software Engineer at iManage, offering a flexible work policy, competitive salary, and benefits. The role involves web test automation, Jenkins, Docker, and REST API testing. The company values diversity and inclusion, and encourages candidates to apply even if they don't meet all qualifications. The work environment is supportive, with a focus on impactful work and continuous learning.

Manufacturing Maintenance Technician

Company: Jabil

Location: Schaumburg, IL

Posted Dec 21, 2024

Jabil, a global leader in engineering, manufacturing, and supply chain solutions, is seeking a skilled individual for a night shift position. The role involves maintaining production equipment, troubleshooting electro-mechanical issues, and performing preventive maintenance. The ideal candidate should have an Associates degree in electronics, 2-5 years of experience in electro-mechanical equipment, and proficiency in using specialized maintenance tracking programs. Jabil offers comprehensive benefits including health insurance, 401K match, tuition reimbursement, and more.

Sr. Security Engineer

Company: Inspira Financial

Location: Chicago, IL

Posted Dec 21, 2024

Inspira Financial is seeking a Senior Security Engineer to empower business leaders and clients with secure financial solutions. The role involves ensuring the highest standard of security for Inspira Financial products and client-facing platforms, leading collaborations across various teams, and contributing to the development of IAM strategy and policies.

Cyber Systems Operations

Company: Uline, Inc.

Location: Ottawa, IL

Posted Dec 21, 2024

The Air Force emphasizes the importance of securing advanced computer and software systems. Cyber Systems Operations specialists are responsible for designing, installing, and supporting these systems to maintain their functionality and security. The requirements to join the Air Force include meeting educational standards, passing an ASVAB test, completing specific training courses, and undergoing a background investigation.

Retail Associate, SEAS - Chicago (Aurora)

Company: NIKE, Inc.

Location: Aurora, IL

Posted Dec 21, 2024

Converse is looking for energetic and creative retail associates to join their team. The company values individuality and self-expression, offering benefits such as product discounts, employee-only events, and learning opportunities. The job requires a positive attitude, knowledge of footwear and apparel, and flexibility to work nights and weekends.

Senior Business Intelligence Analyst

Company: Discover

Location: Chicago, IL

Posted Dec 21, 2024

Discover is seeking a collaborative and data-driven individual for a role in their digital banking and payments company. The position involves working on small to medium projects, analytical tasks, and initiatives with little to no guidance from managers. The ideal candidate should have a bachelor's degree in Information Technology, Mathematics, Statistics, Analytics, or a related field, and at least 4+ years of experience in Data Analytics and Query Design in a quantitatively driven industry or related. The position requires hands-on experience developing optimized complex SQL queries across large volumes of data in both relational and multidimensional data sources, as well as experience utilizing industry leading Business Intelligence Tools such as Tableau, Power BI, or Qlikview to develop robust interactive and visually impactful dashboards.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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