Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for an Advanced Medical Support Assistant position in the Gulf Coast Veterans Health Care system in Biloxi, MS. The role requires U.S. citizenship, English proficiency, and various qualifications including experience or education equivalent to a high school diploma plus one year of related experience. The position involves working with electronic health records, scheduling appointments, providing customer service, and possessing advanced medical terminology knowledge. The ideal candidate should have strong communication, organizational, and technical skills, with the ability to collaborate across multiple disciplines. Familiarity with interdisciplinary coordinated care delivery models and patient health care portals is beneficial. The role is in the Excepted Service and offers a comprehensive benefits package as part of a federal career.

Executive Officer

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Nov 13, 2024

The Recovery Reporting and Analytics Division (RAD) supports Recovery's mission through data-driven decisions, offering a range of products and services across the disaster life cycle. To qualify for an Executive Officer position at the IC-14 level, applicants must have one year of specialized experience equivalent to IC-13, demonstrating skills in analyzing programs, planning projects, developing communication materials, and supervising subordinates. U.S. citizenship is required, along with passing a background investigation. The role may involve deployment with little notice and requires a government credit card. No educational substitution is allowed for this position.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Nov 13, 2024

This text describes County Program Analyst positions with specified locations and responsibilities. The major requirements include US Citizenship or Nationality, Selective Service Registration or Exemption for males born after 12/31/1959, successful completion of a background investigation, direct deposit, E-Verify employment verification, high school graduation or GED, and age restrictions. Qualifications vary by level, with CO-05 requiring education or experience in agricultural operations, CO-07 requiring graduate education or superior academic achievement, and CO-09 requiring a Master's degree or equivalent, or one year of specialized experience.

Facility Operations Specialist

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Nov 13, 2024

The National Oceanic and Atmospheric Administration (NOAA) is hiring for a position in the Office of the Chief Administrative Officer (OCAO) with vacancies in Silver Spring, MD, Seattle, WA, and Boulder, CO. The position is under vacancy number CAO-25-12601078-ST and is open to Status Candidates. Applicants must be U.S. Citizens, suitable for Federal employment, and registered for Selective Service if applicable. A background investigation is required, and continued employment is subject to its successful completion. Specialized experience or education equivalent is needed for qualification. NOAA participates in e-Verify.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Nov 13, 2024

This text describes County Program Analyst positions with specified requirements and qualifications. The roles involve learning about the agency, meeting citizenship and registration conditions, passing background checks, direct deposit, E-Verify, and having a high school diploma or GED. Qualifications include education or experience in business, secretarial, or technical fields, or agricultural operations. Higher levels (CO-07, CO-09) require advanced degrees or extensive specialized experience.

PARALEGAL SPECIALIST

Company: Department of Defense - Missile Defense Agency

Location: Multiple Locations

Posted Nov 13, 2024

This is a job announcement for a position in the Department of Defense (DoD) Acquisition Workforce Personnel Demonstration Project (AcqDemo) using Direct Hire Authority. The role is full-time, requires U.S. citizenship, occasional travel, and registration for Selective Service for males born after 12-31-59. Qualifications include one year of specialized experience in conducting research, analysis, and evaluation of data, searching legal references, and performing analytical paralegal work. A paralegal certificate, associate degree, or bachelor's degree is also required. The position is telework eligible and may offer relocation incentives.

IT SPECIALIST (PROJMGT)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for a U.S. Citizen position in the IT DIR OFFICE, ACCOUNTING SERVICES, AIR FORCE SYSTEMS, GAFS/DCMS SYSTEMS ANALYSIS BRANCH, ZTCBE. The duty station will be assigned upon job offer. The role requires IT-related experience, including attention to detail, customer service, oral communication, problem-solving, and project management skills. Specialized experience in leading enterprise-wide IT projects and teams is necessary. Volunteer experience is also considered. Benefits include health, vision, dental insurance, retirement benefits, paid time off, and educational benefits. The position is subject to DoD 8140 policy series and requires a background investigation. Moving expenses will be paid, and telework availability depends on mission requirements.

Aerospace Engineer, AST, Aerospace Flight Systems (Direct Hire)

Company: National Aeronautics and Space Administration - Armstrong Flight Research Center

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for an Aerospace Engineer position at NASA, involving management of space and aeronautical flight systems, vehicles, and payloads. The role includes design and operational requirements definition, hardware and software development, testing, verification, safety, integration, certification, and operations. The position requires a bachelor's degree in engineering, physical science, mathematics, life science, or computer science from an ABET-accredited institution. Specialized experience is necessary, with varying requirements for GS-12 and GS-13 levels. The role may involve a one-year trial period and pre-employment background investigation. U.S. citizens, nationals, or those owing allegiance to the U.S. are eligible. A comprehensive benefits package is offered.

General Engineer, AST, Technical Management (Direct Hire)

Company: National Aeronautics and Space Administration - Armstrong Flight Research Center

Location: Multiple Locations

Posted Nov 13, 2024

The job posting is for a Technical Management Engineer position at Armstrong Flight Research Center (AFRC) or Ames Research Center (ARC). The role involves providing leadership in planning, design, construction, modification, operation, and maintenance of aerospace facilities and utilities. The position requires U.S. citizenship, a background investigation, meeting qualification requirements, and potential for a trial period. Specialized experience is needed, with GS-12 requiring one year of related experience and GS-13 requiring the same but at the GS-12 level. A bachelor's degree in engineering, physical science, mathematics, life science, or computer science is mandatory. Foreign degrees must be evaluated by a private organization for equivalence to U.S. degrees.

Supply Chain Management Officer

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Multiple Locations

Posted Nov 13, 2024

The Bureau of Engraving and Printing is seeking a Supply Chain Management Officer for the Associate Director - Manufacturing position. The role involves providing broad supply chain and project management expertise, ensuring alignment with the bureau's mission, vision, and strategic goals. Key requirements include U.S. Citizenship, a thorough background investigation, and completion of a Declaration for Federal Employment. The position offers opportunities for telework and flexible schedules, along with a comprehensive benefits package.

Deputy Chief Officer

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 13, 2024

The Veterans Health Administration is seeking an energetic and motivated individual to lead a stimulating office, creating innovations for Veterans' health care. The role involves making a difference, and requirements include U.S. citizenship, a full medical license, residency training, and proficiency in English. Preferred qualifications include leadership experience, expertise in the specialty, and national recognition. Applicants must possess extensive healthcare leadership experience and meet the five Executive Core Qualifications (ECQs).

Generalist Work and Family Life Program Analyst

Company: Department of the Navy - Commander, Navy Installations

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for a Headquarters Program Analyst position in the Navy's Fleet and Family Support Program. The role involves analyzing, evaluating, and advising management on the effectiveness of line programs, maintaining accountability for assigned responsibilities, and providing human services support for active-duty military and their families. The ideal candidate should have at least four years of specialized experience, knowledge of Navy operational structure, and understanding of DoD programs supporting military members and families. They must also possess skills in program management, analytical evaluation, and effective communication.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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