Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Purchasing Agent

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for a Purchasing Agent position within the VA Health Care System's Logistics Service, based in Ft. Meade, SD and Hot Springs, SD. The role involves acquiring supplies, services, and construction through delivery orders or small purchase procedures. Requirements include U.S. citizenship, selective service registration for males born after 12/31/1959, and potential for a probationary period and background investigation. Qualifications necessitate at least one year of specialized experience in purchasing and procurement, including working with medical staff, resolving discrepancies, and using automated systems. The position rates applicants on customer service, decision making, managing information, resources, reasoning, and technical competence.

General Engineer, AST, Technical Management (Direct Hire)

Company: National Aeronautics and Space Administration - Armstrong Flight Research Center

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for a Technical Management Engineer role at NASA, advising on and coordinating various technical managerial functions in aerospace and aeronautical research, development, design, test, and operations. The role involves working with multi-disciplined teams, strategic planning, and leading cross-functional teams to solve complex problems. The position requires a bachelor's degree in engineering, physical science, mathematics, life science, or computer science from an ABET-accredited institution. Specialized experience at the GS-14 level is necessary for GS-15. The role may require a one-year trial period and a pre-employment background investigation. U.S. citizens, nationals, or those owing allegiance to the U.S. are eligible. The position may be extended up to 10 years and current federal civilian employees may apply.

Field Medical Coordinator (O-5 Billet) Non-Supervisory (Los Angeles AOR)

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Multiple Locations

Posted Nov 13, 2024

This position is within the Department of Homeland Security's ICE, specifically the ICE Health Service Corps' Healthcare Compliance Division. It's a non-supervisory role for current USPHS officers, requiring a 18-24 month commitment. The Field Medical Coordinator will oversee medical, mental health, dental, and durable medical equipment services for ICE detainees in non-IHSC facilities. The role involves coordinating case management, monitoring high-risk cases, and adhering to IHSC National Policies and Procedures. The incumbent will report directly to the Deputy Regional Field Medical Coordinator.

Derivatives and QFC Specialist, CG-1101-13/14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for a position in the Division of Complex Institution Supervision & Resolution (CISR), Resolution Readiness Branch, Receivership Management Sub-Branch. The role involves serving as a subject matter expert in Qualified Financial Contracts (QFCs) and related capital markets assets in failing or failed financial institutions. U.S. citizenship is required, and a background investigation is needed. Applicants must have at least one year of specialized experience equivalent to CG/GS-12 or above for CG-13, or CG/GS-13 or above for CG-14. Specialized experience includes analyzing derivatives, managing settlement and margining processes, and understanding front to back operations processes. ICTAP eligibles must score 80 or higher in the online assessment. The position offers a comprehensive benefits package and a pay cap of $252,500.

Administrative Support Assistant (OA) (Appeals, Shared Team of Administrative and Redaction Support)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Nov 13, 2024

The text provides information about a job opportunity with the IRS, detailing requirements, qualifications, and benefits. It emphasizes the importance of U.S. citizenship, background checks, and specific experience in office administration. It also outlines the benefits package available to federal employees, including comprehensive health and retirement plans.

Network Engineer

Company: Department of Justice - Federal Bureau of Investigation

Location: Multiple Locations

Posted Nov 13, 2024

The FBI is seeking a Network Engineer with advanced skills in network management and cybersecurity. The role involves maintaining and securing critical infrastructure, working with cutting-edge technologies, and collaborating with various entities to protect networks from cyber threats. U.S. citizenship is required, along with a Top Secret-SCI clearance. Qualifications range from GS-11 to GS-14, each with increasing responsibilities and experience requirements. Desired skills include managing enterprise network capacity and providing technical mitigation. The position offers competitive benefits and incentives, with a commitment to diversity and inclusion.

Staff Assistant

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Nov 13, 2024

The text provides information about a job opening at the IRS. It outlines the requirements for the position, including U.S. citizenship, background checks, and specific work experience or education. The role involves planning and coordinating programs, managing administrative tasks, and conducting analytical studies. The job is non-bargaining unit, with a day shift schedule and potential for telework. The salary range is indicated, and a comprehensive benefits package is offered to federal employees.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Nov 13, 2024

This text describes County Program Analyst positions with specified requirements and qualifications. The roles involve learning about the agency, meeting citizenship and registration conditions, passing background checks, direct deposit, E-Verify, and having a high school diploma or GED. Qualifications include education or experience in agricultural operations, management, or related functions. Applicants can start at CO-05, CO-07, or CO-09 levels based on their qualifications. A college transcript is required for education-based qualifications. Veterans' preference does not apply, and relocation expenses are not authorized. The position is a Title 7, Non-Federal, Non-Civil Service role with potential for telework and flexible schedules.

Licensed Professional Mental Health Counselor

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 13, 2024

The LPMHC role involves providing treatment for a range of mental health disorders relevant to Veterans, including high-risk assessment, intake/diagnostic assessments, comprehensive treatment planning, and evidence-based therapy services. Requirements include U.S. citizenship, proficiency in English, and a master's or doctoral degree in a relevant field. Candidates must pass a pre-employment physical examination and background/security investigation. The role is closely supervised for entry-level LPMHCs, with full performance level LPMHCs licensed to independently practice.

General Engineer, AST, Technical Management (Direct Hire)

Company: National Aeronautics and Space Administration - Armstrong Flight Research Center

Location: Multiple Locations

Posted Nov 13, 2024

The text describes a job opening for a Technical Management Engineer at NASA, responsible for advising on, coordinating, monitoring, and maintaining aerospace and aeronautical research, development, design, test, and operations. The role involves performing various technical managerial functions and may vary based on the Center's mission. The position requires U.S. citizenship, a one-year trial period, and a background investigation. Qualifications include a bachelor's degree in engineering, physical science, mathematics, life science, or computer science, and one year of specialized experience. The role offers a comprehensive benefits package as part of a U.S. government career.

Medical Records Techician

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Multiple Locations

Posted Nov 13, 2024

The text describes a job solicitation for two Medical Records Technician positions at NBHC Portsmouth, Maine and Naval Health Clinic New England, Rhode Island. The positions offer advanced in-hire, relocation, and recruitment incentives. The role requires a Secret security clearance, and various conditions of employment including a background investigation, credit check, and immunization screening. Qualifications include specialized experience in registering patients, compiling reports, and assisting with medical records, or a relevant education. The job also mentions potential benefits and requirements such as U.S. citizenship, direct deposit, and a one-year trial period.

Interdisciplinary (Biological Sciences Environmental Manager)

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Nov 13, 2024

This job position involves a variety of tasks for the navigation and operations program, including analyzing impacts of potential dredging projects on all resources under NEPA and recommending alternative solutions to minimize impacts. The role requires literature searches, data analysis, coordination with various agencies and the public, and approximately 20% business travel. The position requires a bachelor's degree in a relevant field such as biological sciences, agriculture, natural resource management, chemistry, or social sciences. Specialized experience is needed, which can be substituted with graduate education or superior academic achievement. The role is part of the Engineering and Scientist Career Field and offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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