Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Administrative Support Assistant

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Sep 30, 2024

The Natural Resources Conservation Service provides financial and technical assistance to farmers and ranchers to conserve the environment and agricultural operations.

Computer Scientist - Field Ops

Company: Department of Justice - Federal Bureau of Investigation

Location: Multiple Locations

Posted Sep 30, 2024

The FBI's computer scientists work to prevent cyberattacks and protect national security by designing and testing tools and systems.

Program Manager (Front Line Manager)

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

The selectee for this position will be eligible to receive a Manager Performance Incentive payment, considering agency performance, individual performance, and available funding.

DIRECT HIRE - Aviation Safety Inspector (General Aviation Operations)

Company: Department of Transportation - Federal Aviation Administration

Location: FAA Flight Standards Duty Locations Nationwide

Posted Sep 30, 2024

The Federal Aviation Administration (FAA) offers a rewarding career with opportunities for diversity, teamwork, and work-life balance. Benefits include weekends off, paid holidays, and health insurance. The FAA's mission is to provide the safest and most efficient aerospace system in the world.

INFORMATION TECHNOLOGY SPECIALIST (ENTARCH)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Sep 30, 2024

The DCSAs Program Executive Office is looking for an Information Technology Specialist to provide support and guidance in various IT functions.

Physician

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Sep 30, 2024

The job posting is for a Medical Officer position at a Military Entrance Processing Station, with salary negotiation available for new Federal service employees.

IT SPECIALIST (SYSANALYSIS)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

The announcement is for a position in the Info amp Tech Dir Corporate Systems Legacy Reporting Systems ZTEAB. It is open to all US citizens and may be used to fill positions on other teams. The pay for first time hires will typically be set at step 1 salary range for their respective grade level.

Outdoor Recreation Planner

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

The National Park Service is offering a job opportunity for an Outdoor Recreation Planner with duty locations in various states. The position is open to the first 75 applicants or until a certain date.

CIVILIAN PAY CLERK (HELP DESK)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

DFAS mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient exceptional quality pay and financial information. The duty station of these positions will be assigned at the time of a job offer and pay will be set in accordance with the duty station.

Industrial Hygienist

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Sep 30, 2024

The job posting is for an Industrial Hygienist position in the Public Buildings Service Facilities Management Division in Region 6. The job involves planning, managing, and directing industrial hygienist programs for GSA-owned, operated, and leased buildings.

CFI Policy Specialist, CG-1101-13/14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Multiple Locations

Posted Sep 30, 2024

This position is located in the Division of Complex Institution Supervision and Resolution, providing support for policy development and communication.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a job posting for a Federal Government Civil Service position, mentioning salary ranges and entitlements.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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