Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Jun 10, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Tax & Audit Accountant

Company: Global Empire LLC

Location: New York, NY

Posted Jun 10, 2025

CPA license preferred or CPA candidate who has passed the Uniform CPA Examination and is actively pursuing licensure. Job Types: Full-time, Contract.

August hire for Senior Bookeeper- 3 Days a week

Company: Manhattan and Brooklyn Real Estate Owner and Investor

Location: New York, NY

Posted Jun 10, 2025

*Primary Days*: Tuesday & Thursday (8:30 AM – 5:30 PM), with a flexible 3rd day in Fall- Sept 25th -Salary *$65,000 a year pending on hours worked- this is for…

Maintenance Electrician

Company: Mercedes-Benz Manhattan

Location: New York, NY

Posted Jun 10, 2025

Read blueprints and/or technical diagrams. The Mercedes-Benz Manhattan Maintenance Electrician will be responsible to assist the facilities team with the…

Executive Chef

Company: DIG INN

Location: Manhattan, NY

Posted Jun 10, 2025

Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant…

Cyber Identity - Entra ID Specialist Master

Company: Deloitte

Location: New York, NY

Posted Jun 10, 2025

Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps. Tech/BE/BCA/MCA Degree required.

Part-Time School Porter

Company: Global Community Charter School

Location: New York, NY

Posted Jun 10, 2025

Manages contractors’ visits and services, including those of general contractors, plumbers, electricians, HVAC specialists, locksmiths, alarm security systems,…

Plumber

Company: The New Jewish Home

Location: New York, NY

Posted Jun 10, 2025

Performs residential and light commercial service calls to diagnose and resolve plumbing issues. The Plumber will apply their technical skills and knowledge in…

Electrician

Company: Intercontinental Exchange Holdings, Inc.

Location: New York, NY

Posted Jun 11, 2025

Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.

Sales Associate - PT

Company: Paper Source

Location: New York, NY

Posted Jun 11, 2025

All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job…

NYS Certified Teacher pre-k/3k

Company: M&M Daycare

Location: Bronx, NY

Posted Jun 10, 2025

\* CPR and First Aid certification (or willingness to obtain upon hire).*. \* Must possess a valid and current New York State Teaching Certificate.*.

Principal Software Engineer - ESPN+

Company: Disney Entertainment and ESPN Product & Technology

Location: New York, NY

Posted Jun 11, 2025

This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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