Technical Support Jobs in New York City, NY

Positions 1,299,657 Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Project Manager-Real Estate Measurement & Analytics

Company: SAA

Location: Culver City, CA

Posted Oct 15, 2025

Individuals must possess a valid driver’s license with a good driving record and have reliable transportation. 14 paid holidays per year.

Digital Graphic Designer

Company: Harman International

Location: New York, NY

Posted Oct 15, 2025

UX/UI design familiarity: wireframes, prototypes, responsive design, and accessibility best practices. Ability to translate messages into effective creative…

Legal Customer Service Representative

Company: Law Offices of Robert S. Gitmeid & Associates

Location: New York, NY

Posted Oct 15, 2025

Must be computer literate: Ability to easily learn the Firm’s case management software. This person will be responsible for working with both clients and…

Advanced Application Engineer

Company: Experis

Location: New York, NY

Posted Oct 15, 2025

Lead the design and architecture of Salesforce solutions across Sales Cloud, CPQ, and custom applications. Provide technical leadership to development teams and…

Junior Staff Accountant

Company: SkyBridge Luxury & Associates

Location: New York, NY

Posted Oct 14, 2025

Bachelor’s degree in Accounting, Finance, or related field required. 2–4 years of accounting experience, preferably in *hospitality or lifestyle hotels*.

Carpenter Mechanic

Company: NYU Langone Health

Location: New York, NY

Posted Oct 15, 2025

Job completion records - Submits completed house calls and PMRs to respective foreman for filing and charges. Handles all house calls that pertain to all listed…

Accountant - New York, NY - Full-Time

Company: Your Part-Time Controller, LLC

Location: New York, NY

Posted Oct 15, 2025

4 WEEKS PAID TIME OFF, generally consisting of 100 hours paid vacation to start with eligibility for additional vacation based on tenure and a minimum 40 hours…

IT Systems & Security Analyst

Company: EnTech Engineering, PC

Location: New York, NY

Posted Oct 15, 2025

This position bridges Helpdesk and Infrastructure by managing complex technical issues, performing system security audits, and developing automation for…

Accountant - New York, NY - Part-Time

Company: Your Part-Time Controller, LLC

Location: New York, NY

Posted Oct 15, 2025

4 WEEKS PAID TIME OFF, generally consisting of 100 hours paid vacation to start with eligibility for additional vacation based on tenure and a minimum 40 hours…

Sr. Applied Scientist, SCOT RL

Company: Amazon Stores

Location: New York, NY

Posted Oct 15, 2025

Design, implement, and evaluate innovative models, agents, and software prototypes. Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet,…

Senior Data Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Oct 15, 2025

To qualify you must have a Master's degree in a relevant field such as public health, epidemiology, biostatistics, data science, or a related discipline.

Contact Center Representative I

Company: Apple Bank for Savings

Location: Garden City, NY

Posted Oct 14, 2025

Demonstrates refined telephone etiquette and the capability to deliver consistent service quality under pressure. Adhere to all applicable banking regulations.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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