Technical Support Jobs in New York City, NY

Positions 1,299,657 Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

CDL A Truck Driver (1099) - Net avg. $1,800 / wk

Company: P&S

Location: New York State

Posted Oct 14, 2025

Truck payment: $500/week to $650/week depending on truck. No credit check, $0 down. Balloon payment at end of term. Earn 70% of line haul.

Senior Designer – Hangbags, SLGS, Accessories

Company: Confidential

Location: New York, NY

Posted Oct 13, 2025

Focused on the technical aspects of bag design, such as functionality, construction, material specifications, and ensuring that the design can be effectively…

Aesthetics Register Nurse

Company: Reshape Aesthetics

Location: New York, NY

Posted Oct 14, 2025

Must be a *Registered Nurse (RN)* or *Nurse Practitioner (NP)* with an active license in New York. Valid professional *liability insurance* (or willingness to…

Senior Presentation Associate

Company: RR Donnelley

Location: New York, NY

Posted Oct 13, 2025

Perform work in presentation design, including, but not limited to creating and editing multi-page/multi-section documents using templates and style sheets for…

Lead Machine Learning Engineer - ML/AI

Company: Capital One

Location: New York, NY

Posted Oct 13, 2025

Design, develop, test, deploy, and support AI software components utilizing machine learning models, including model evaluation and experimentation, large…

Software Engineer

Company: Revise Robotics

Location: New York, NY

Posted Oct 14, 2025

(Bonus) Comfort writing scripts or automation tools for Windows/Linux environments. We’re looking for a Software Engineer who’s comfortable working across a…

Sr. Software Engineer, Front End / Full-Stack (JavaScript ES6+, Angular, NgRX, AWS Fargate)

Company: Capital One

Location: New York, NY

Posted Oct 13, 2025

Own the technical design and development of cross-functional, multi-platform application systems. 2+ years of experience with open-source state management and…

Distinguished AI Engineer (Agentic AI Platform Infrastructure)

Company: Capital One

Location: New York, NY

Posted Oct 13, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

HVAC Supervisor

Company: Core Values Talent

Location: Queens, NY

Posted Oct 14, 2025

Must have a valid driver’s license and a clean driving record. NYC refrigeration license preferred (or ability to obtain). Medical, Dental, and Vision coverage.

Sr. Rust Developer

Company: Fidelity TalentSource

Location: Jersey City, NJ

Posted Oct 13, 2025

Bachelor's degree in computer science or related field required. Participate in engineering practices such as code and design reviews, environment strategy, and…

Graduate Development Program, Associate Data Analyst, Global Data Analysis

Company: National Grid

Location: Brooklyn, NY

Posted Oct 13, 2025

Valid driver’s license required with a safe driving history that meets National Grid’s Safe Driver policy. Advanced experience with SQL, Microsoft Excel, Power…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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