Technical Support Jobs in New York City, NY

Positions 1,299,657 Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

TPN home infusion Pharmacist

Company: Pharmko

Location: Lawrence, NY

Posted Oct 17, 2025

Current, active Pharmacy license as granted by the State Board of Pharmacy. (a) At least one 1 year experience in a clinical pharmacy setting or residency, (b)…

Multi-Cloud Solutions Architect

Company: Apple

Location: New York, NY

Posted Oct 17, 2025

In this role, you will help Apple engineering teams design and implement solutions for complex technical challenges.

Plumber

Company: Brooklyn Navy Yard Development Corp

Location: Brooklyn, NY

Posted Oct 17, 2025

Valid driver’s license required. NYC DEP certification for Backflow Prevention testing/repair preferred. Maintain RPZ backflow preventers to comply with DEP…

Accountant 3

Company: Stanford University

Location: Redwood City, CA

Posted Oct 16, 2025

Define requirements, develop, and implement complex test cases, perform testing and analyze results. You can identify and resolve unique issues with substantial…

Registered Nurse (RN)

Company: Exclusive Nursing Staff Inc

Location: New York, NY

Posted Oct 16, 2025

Administer intravenous fluids and medications. Full-Time or Part Time / Per-Diem Openings! We proudly hire new grads without previous nursing experience!!*.

Industrial Electrician – Honeoye Falls, NY

Company: Summit Service Solutions

Location: New York State

Posted Oct 16, 2025

To qualify, we require you to have a minimum of 4 years of industrial electrical experience, a valid driver’s license, and reliable transportation.

Manager, Copy

Company: Macy’s

Location: New York, NY

Posted Oct 17, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Cross-Functional Collaboration – Builds trust and…

Sales Assistant

Company: Confidential

Location: Culver City, CA

Posted Oct 17, 2025

Respond to customer inquiries and resolve concerns with a calm, courteous, and professional approach that builds long-term loyalty. High school diploma or GED.

Senior Software Engineer, Full Stack (JavaScript, Node)

Company: Capital One

Location: New York, NY

Posted Oct 16, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Analyst II, Digital Loss Prevention Analytics NA

Company: NIKE

Location: New York, NY

Posted Oct 17, 2025

Demonstrated ability to build self-serve tools for technical and non-technical stakeholders that answer common questions and/or increase data literacy across…

Office Admin / Assistant Project Manager

Company: Brooklyn Millwork

Location: Brooklyn, NY

Posted Oct 16, 2025

Serve as the first point of contact for all incoming calls, emails, and inquiries. Ensure all project-related files (drawings, submittals, change orders, field…

Data Solutions Analyst - Global Business Solutions

Company: TikTok

Location: New York, NY

Posted Oct 16, 2025

Ability to diagnose and solve technical problems with product and engineering teams. Work with cross-functional partners in sales, product, engineering,…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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