Technical Support Jobs in New York City, NY

Positions 1,299,657 Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Business Reporting Analyst (SQL, PySpark, Tableau)

Company: Apple

Location: Culver City, CA

Posted Oct 16, 2025

Design, build, and maintain both backend and front-end for reports in various reporting tools. 2+ years and expertise with front-end reporting tools (eg.…

Sales Support Representative

Company: MetroNorth Strategies

Location: New Rochelle, NY

Posted Oct 15, 2025

Tech-savvy with a knack for learning new systems and tools. Drive product sales through consultative conversations, upselling, and cross-selling.

Custodian

Company: Facilities Performance Group, LLC

Location: Jamaica, NY

Posted Oct 15, 2025

Notifies management of occurring deficiencies or needs for repairs. And will also be required to pass the badging process and submit to a drug and alcohol…

Lead Product Manager (Trading Systems and Infrastructure)

Company: Uphold

Location: New York, NY

Posted Oct 15, 2025

Bachelor’s degree in Computer Science, Engineering, Finance, or a related field, or equivalent hands-on experience. Ability to travel globally as needed.

Special Education Teacher

Company: EdTheory

Location: Redwood City, CA

Posted Oct 15, 2025

ESN (Extensive support needs) teacher or a mild/mod teacher with the autism certification. EdPerks and Corporate Employee Discounts (TAW, Gift card and…

Lead Security Engineer

Company: Practising Law Institute

Location: New York, NY

Posted Oct 15, 2025

Excellent communication and mentoring abilities, with skill in translating technical risks to actionable items for stakeholders.

Senior Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Oct 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Custodian

Company: Live By The Sword Salon

Location: Manhattan, NY

Posted Oct 15, 2025

Sweep and vacuum carpets by the entry way in all shops. Support facilities maintenance by reporting any repairs or maintenance needs to management promptly.

Applied Scientist

Company: Apple

Location: Culver City, CA

Posted Oct 16, 2025

The role involves building end-to-end ML pipelines, developing AI tools and APIs, and collaborating closely with engineering, product, and marketing partners to…

Owner Operator Carhaul Driver, CDL-A

Company: URS Independent Contractor

Location: Yonkers, NY

Posted Oct 16, 2025

Truck must be 2010 model year or newer with a functional after-treatment system. United Road offers you outstanding income earning potential based on your…

CDL-A Truck Driver

Company: Roehl Transport

Location: New York, NY

Posted Oct 15, 2025

Our smartphone app helps keep you connected, even when you're away from the truck. Roehl's Dynamic Pay Plans rewards you for your time, not just the miles you…

Owner Operator Carhaul Driver, CDL-A

Company: URS Independent Contractor

Location: New York State

Posted Oct 16, 2025

Truck must be 2010 model year or newer with a functional after-treatment system. United Road offers you outstanding income earning potential based on your…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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