Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Head of IT: Technical Operations Manager

Company: 1-grid

Location: Other US Location

Posted Jan 31, 2025

The job posting is for a highly organized and disciplined Technical Operations Manager/Director to lead dynamic technical teams. The ideal candidate will possess exceptional leadership skills, a strong sense of structure, and the ability to measure and ensure progress across multiple teams. Key responsibilities include overseeing day-to-day operations, developing strategic plans, establishing metrics for team performance, and ensuring high standards of quality and productivity. The role also involves staying current with industry trends, implementing disaster recovery and business continuity plans, managing vendor relationships, and ensuring security and risk management. Requirements include a Bachelor's degree in computer science, engineering, or a related field, at least 5 years of experience in technical operations management, strong leadership and communication skills, and proficiency in project management methodologies.

Integrations Engineer

Company: Swift Medical

Location: Other US Location

Posted Jan 31, 2025

Swift Medical is seeking a skilled Integrations Engineer to join their team. The role involves designing, developing, and maintaining integrations between Swift's software solutions and external healthcare systems using QVera as a platform. The engineer will collaborate with internal and external stakeholders, ensure security and reliability of integration solutions, and provide technical support. A Bachelor's degree in Computer Science or related field, proven experience in software development and integration projects, proficiency in JavaScript, and experience with APIs and healthcare IT data formats are required. Familiarity with healthcare IT systems interoperability standards and regulatory requirements is preferred.

Mid-Level Print Designer

Company: Zealot Inc.

Location: Other US Location

Posted Jan 31, 2025

ZEALOT, an international creative agency with offices in London, NY, and LA, specializing in film and television industry projects, is seeking a talented Mid-Level Print Designer. The ideal candidate should be passionate about design, have a strong desire to learn and teach, and strive to continually improve and push creative boundaries. The role involves leading concepting, ideation, and execution of key art for high-level clients, designing every aspect of poster design, and collaborating closely with Art Directors, Creative Directors, and Producers. The candidate should have excellent knowledge of the Adobe Suite, strong technical craft, and conceptual thinking, along with excellent time management and ability to handle multiple projects simultaneously. The role offers a competitive salary, home working opportunities, regular training, and a supportive team environment.

Assistant Controller

Company: Swift Medical

Location: Other US Location

Posted Jan 31, 2025

Swift is seeking a talented Assistant Controller to support its accounting and financial operations. The role involves preparing financial statements, overseeing day-to-day accounting operations, managing payroll, AR, and tax compliance. The ideal candidate should have a Bachelor's degree in Accounting or Finance, CPA designation, and at least 5 years of progressive experience. Strong communication skills, payroll experience, and the ability to identify process improvements are essential. This is a remote opportunity within Canada.

Applications & Integration Manager

Company: Virtek Vision International Inc.

Location: Other US Location

Posted Jan 31, 2025

Virtek, a leading high-tech company based in Waterloo, Ontario, specializes in laser and vision-based projection and inspection solutions. The company is dominant in aerospace, prefabricated construction, and industrial fabrication markets. The role involves providing technical leadership, managing a global team of Application Specialists and Engineers, and acting as a project manager for large customer installations. Responsibilities include coordinating workload, managing training, working with external contractors, and developing estimates for nonstandard projects. Qualifications include a university degree or college diploma in engineering, previous team management experience, proven project management skills, customer-facing experience, strong technical aptitude, and proficiency in CAD programs. Travel up to 40% is required. Previous experience with Machine Vision or Coordinate 3D Metrology is an asset.

Backend Engineer

Company: Swift Medical

Location: Other US Location

Posted Jan 31, 2025

Swift Medical is looking for a skilled Backend Engineer with 7+ years of experience in software development, focusing on C programming and cross-platform development. The ideal candidate will collaborate with cross-functional teams, design and develop robust applications, and ensure high-quality, reliable services across various platforms. They should be proficient in C and .NET framework, have experience with cross-platform development frameworks, and be familiar with Azure cloud services. The role is remote within Canada.

API Developer

Company: Venngo Inc.

Location: Other US Location

Posted Jan 31, 2025

Venngo is seeking an experienced API Developer for a hybrid role. The successful candidate will join an Agile development team, designing and implementing API architecture, and leading the transition from a monolithic to an API-based architecture. They will work on multiple projects, ensuring APIs deliver value to the enterprise, and share their expertise with other developers. The role offers technical challenges, autonomy, and growth opportunities, with a focus on professional growth and work-life balance.

Sr. Data Engineer

Company: Sago Mini

Location: Other US Location

Posted Jan 31, 2025

Sago Mini, an award-winning publisher of preschool apps and toys, is seeking a Data Engineer with a strong background in data engineering and machine learning workflows on GCP. The role involves designing, developing, and maintaining data pipelines, supporting the deployment and monitoring of ML models, and collaborating with cross-functional teams. The ideal candidate will have 3+ years of experience in data engineering, proficiency in Python and SQL, and experience with GCP services. The role is hybrid, requiring presence in the downtown Toronto office four days per week.

Windows Systems Engineer

Company: 1-grid

Location: Other US Location

Posted Jan 31, 2025

1gridcom, a rapidly expanding web hosting company in Cape Town, seeks a Windows System Administrator. The role involves managing internal systems, ensuring reliability, security, and optimal performance. Key responsibilities include designing and maintaining systems, managing Active Directory, conducting capacity planning, adhering to security best practices, and providing third-level support. The ideal candidate should have 5+ years of experience as a Windows Systems Administrator, proficiency in M365 Administration, Microsoft Systems Centre Suite, PowerShell, Windows Server, Active Directory, IIS, DNS, DHCP, Group Policy, and database configurations. Experience with Hyper-V, monitoring systems, and server resource management is advantageous. Microsoft certification is beneficial.

Senior Full Stack Developer

Company: 1-grid

Location: Other US Location

Posted Jan 31, 2025

The company is seeking a skilled Senior Full Stack Web Developer with 5+ years of experience. The role involves designing, developing, testing, and debugging software systems, participating in the requirements gathering process, and utilizing backend services. The ideal candidate should have a strong understanding of PHP, AngularJS, React, and Node.js, and experience with Agile development practices. The company offers excellent benefits, including full medical aid coverage, retirement annuity contributions, and opportunities for professional development.

PHP Developer

Company: 1-grid

Location: Other US Location

Posted Jan 31, 2025

1GridCom, a rapidly growing web hosting company in Cape Town, is seeking a skilled PHP Developer to join their team. The ideal candidate will have 5+ years of experience, strong knowledge of PHP MVC frameworks, and expertise in Agile development practices. They will be responsible for troubleshooting, maintaining, and optimizing the core product software and databases, as well as contributing to all phases of the development lifecycle. The company values innovation, collaboration, and top performance, and offers opportunities for employees to upskill and grow.

Graphic Design - Traineeship [Italy]

Company: SmartBuyGlasses Optical Group

Location: Other US Location

Posted Jan 31, 2025

SmartBuyGlasses Optical Group, a leading global eyewear retailer, is seeking a passionate Graphic Designer. The company, with a multicultural team and a young, dynamic culture, offers fast career progression and self-development opportunities. The ideal candidate should have 1+ years of digital design experience, proficiency in Adobe CC Suite, and strong creative problem-solving skills. They will be responsible for producing banners, photo and video editing, and supporting international marketing campaigns.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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