Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Remarkable AI Expert

Company: Remarkable AI

Location: Other US Location

Posted Jan 31, 2025

Remarkable AI Experts, also known as Chatdesk Experts, are freelance customer support agents who provide exceptional service to ecommerce brands across various platforms. They have the flexibility to choose their own schedule, work from anywhere, and support their favorite brands. No prior customer service experience is required, and there is unlimited earning potential. Key responsibilities include representing brands on social media, responding to emails and messages promptly, providing engaging experiences, and resolving customer requests professionally. Ideal candidates are eager to take on challenges, adept at addressing customer concerns, passionate about helping people, and great at problem-solving.

Remarkable AI Expert

Company: Remarkable AI

Location: Other US Location

Posted Jan 31, 2025

Remarkable AI is seeking freelance customer support agents, known as Experts, to provide support for various brands through social media platforms and email. This job offers flexible part-time opportunities with no prior experience required. Experts can choose their own schedule, work from anywhere, and have unlimited earning potential. Key responsibilities include representing brands on social media, responding to emails and messages promptly, providing engaging experiences, and resolving customer requests professionally. Ideal candidates are eager to take on challenges, adept at addressing customer concerns, passionate about helping people, and fluent in multiple languages.

(IND) Product Manager III

Company: Walmart Global Tech

Location: Other US Location

Posted Jan 31, 2025

Walmart International markets team is seeking a talented SEO Product Manager with 3+ years of experience in product management, preferably in the growth domain, especially SEO/organic traffic. The role involves leading SEO initiatives, developing and executing comprehensive SEO strategies, optimizing website content, collaborating with development teams, implementing link building strategies, and staying updated with the latest SEO trends. The ideal candidate should have a strong understanding of SEO principles, proficiency in SEO tools, excellent analytical and problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Sensor Test & Characterization Engineer

Company: Probius

Location: Other US Location

Posted Jan 31, 2025

Probius is a deeptech company specializing in AI-enabled biological research and decentralized predictive healthcare. They are seeking a sensor test and characterization engineer with 5+ years of experience in sensor systems and IC test and reliability qualification. The role involves sensor product parametric and reliability characterization, interface board PCB design, and test and qualification methodology development. Probius values diversity and offers a competitive salary, benefits, and a professional work environment.

Senior Technical Account Manager

Company: Questar Auto Technologies

Location: Other US Location

Posted Jan 31, 2025

The job description outlines a role at Questar Auto Technologies, a leading company in the automotive industry. The key responsibilities include building and maintaining customer relationships, managing a team of Technical Account Managers, providing technical support, identifying opportunities for customer success, collaborating with internal teams, and acting as a customer advocate. The role requires a Bachelor's degree in engineering, computer science, business, or a related field, and 5+ years of experience in technical account management or customer success. Proficiency in IoT systems, APIs, cloud platforms, and CRM tools is essential. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and the capacity to work in a fast-paced environment.

Senior DBA SQL

Company: Questar Auto Technologies

Location: Other US Location

Posted Jan 31, 2025

Questar Auto Technologies is seeking a highly skilled and experienced DBA with a specialization in MS SQL Server to join their Cloud Development department. The ideal candidate will lead the database team, ensuring performance, integrity, and security of databases. Responsibilities include fostering a collaborative team environment, planning and executing database projects, overseeing database design and maintenance, and providing expert-level support. The role requires a strong technical background, leadership abilities, and experience with high availability solutions, database security, and cloud-based database solutions. Benefits include working in a leading automotive industry company with cutting-edge technologies, a dynamic work environment, and flexible work arrangements.

Lead Software Development Engineer - Backend

Company: Zeta

Location: Other US Location

Posted Jan 31, 2025

Zeta is a NextGen Banking Tech company founded in 2015 by Bhavin Turakhia and Ramki Gaddipati. Their flagship platform, Zeta Tachyon, is a modern, cloud-native, and fully API-enabled stack that offers various banking capabilities. Zeta has issued over 20M cards globally and works with major banks and fintechs. The company has over 1700 employees and raised $280M at a $15B valuation in 2021. As a Lead Software Developer, you'll build a scalable and secure payments platform, work with product teams, and mentor engineers. Requirements include a strong computer science background, Java Spring REST SQL PostgreSQL or MYSQL experience, and knowledge of cloud technologies.

Team Lead, Product Marketing

Company: Sago Mini

Location: Other US Location

Posted Jan 31, 2025

Sago Mini, an award-winning publisher of preschool apps and toys, is seeking a Product Marketing Manager. The role involves setting the marketing roadmap, leading a team of marketers, and driving cross-channel campaign strategies. The ideal candidate should have 5+ years of experience in product marketing and team leadership, with expertise in brand marketing, audience development, and lifecycle marketing. The position is hybrid, requiring in-office presence 23 days per week. Sago Mini is a subsidiary of Spin Master Limited, a leading global children's entertainment company.

Art and Animation Manager

Company: Sago Mini

Location: Other US Location

Posted Jan 31, 2025

Sago Mini, an award-winning publisher of preschool apps and toys, is seeking an Art and Animation Manager. The role involves guiding and mentoring a team of artists, conducting performance reviews, and collaborating with the Design Director to achieve business goals. The ideal candidate should have 5+ years of experience managing artists, high emotional intelligence, and strong design skills. The hiring process includes four interviews and a take-home assignment.

Remarkable AI Expert

Company: Remarkable AI

Location: Other US Location

Posted Jan 31, 2025

Remarkable AI is seeking freelance customer support agents, known as Experts, to provide exceptional support for ecommerce brands across various platforms including social media, email, chat, and SMS. The job offers flexible part-time opportunities with no prior experience required, allowing agents to create their own schedules and work from anywhere. Key responsibilities include representing brands on social media, responding to emails and messages promptly, providing engaging customer experiences, and resolving requests professionally. Benefits include unlimited earning potential and the chance to support favorite brands. Ideal candidates are eager to take on challenges, adept at addressing customer concerns, passionate about helping people, and proficient in English with additional language skills being a plus.

Remarkable AI Expert

Company: Remarkable AI

Location: Other US Location

Posted Jan 31, 2025

Remarkable AI is seeking freelance customer support agents, known as Experts, to provide exceptional support for ecommerce brands across various platforms. No prior experience is required, and the job offers flexibility, unlimited earning potential, and the opportunity to work with favorite brands. Key responsibilities include timely and accurate responses to emails and social media messages, resolving customer requests professionally, and providing a meaningful experience. Ideal candidates are eager to take on challenges, proficient in English, and passionate about helping people find solutions.

Senior Product Manager

Company: Questar Auto Technologies

Location: Other US Location

Posted Jan 31, 2025

The job posting is for a Senior Product Manager position focused on cloud infrastructure, APIs, and IoT applications. The role involves defining product vision, collaborating with engineering teams, managing application development, leading API strategy, and working closely with various teams to deliver innovative solutions. The ideal candidate should have a degree in Computer Science, Engineering, Business, or a related field, with 5+ years of experience in product management, Agile environments, and cloud infrastructure cost optimization. Strong technical skills in cloud infrastructure, API development, and IoT ecosystems are required, along with excellent communication and stakeholder management abilities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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