Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Technical Support Engineer(2025 Graduates)

Company: PingCAP Ltd

Location: Other US Location

Posted Jan 31, 2025

PingCAP, a global player in the database market, is seeking a support team member to assist commercial customers with TiDB and TiDB Cloud issues. The role offers excellent learning opportunities for fresh graduates and involves diagnosing database issues, collaborating with engineers, and ensuring customer satisfaction. Qualifications include a degree in Computer Science, knowledge of computer science fundamentals, and proficiency in programming. Familiarity with relational and NoSQL databases is a plus. Excellent communication skills in Chinese and English are required, along with a strong sense of accountability and responsibility.

TheTaray: N/A2 Sn BE developer

Company: Adaptiq

Location: Other US Location

Posted Jan 31, 2025

Adaptiq is a technology hub specializing in R&D for high-end, fast-growing product companies. They offer an AI-driven Big Data transaction monitoring and analytics solution to combat economic crimes. As a Senior Java Engineer, you'll design and implement a scalable data processing and machine learning pipeline using big data technologies. Key responsibilities include designing cutting-edge solutions, exploring new technological domains, and collaborating with experts in AI, machine learning, and financial technology. Required competencies include 5+ years of hands-on development experience, experience with Java or Python, and proficiency in container-based environments. Benefits include a remote working model, competitive package, 20 days of vacation leave, and opportunities for professional growth.

Facebook Ads Manager (B2B Campaign)

Company: Aloware

Location: Other US Location

Posted Jan 31, 2025

Aloware is seeking a Facebook Ads Manager with 2+ years of experience in B2B Facebook marketing, preferably in the SaaS space. The role involves managing and optimizing advertising spending, designing landing pages, tracking performance, and brainstorming other advertising efforts. Experience in the automotive industry, Manychat, Pixel Cataloguing, and Couponing is highly valued. Strong communication skills and copywriting abilities are required. Background in PPC, Canva, and Tiktok is advantageous.

Sensi: M A V FS Engineer

Company: Adaptiq

Location: Other US Location

Posted Jan 31, 2025

Adaptiq is a technology hub seeking a Senior Full Stack Engineer to join a mission-driven product using cutting-edge AI and IoT technology. The role involves building and maintaining reliable fullstack web applications, developing scalable microservices solutions, and working closely with product managers and designers. The ideal candidate should have at least 4 years of experience as a fullstack developer, proficiency in Nodejs and React, and experience with microservices architecture and RESTful APIs. Adaptiq offers a competitive package, professional growth opportunities, and a remote working model.

appflame - Senior Product Designer

Company: appflame

Location: Other US Location

Posted Jan 31, 2025

Appflame is a Ukraine-based IT company that creates innovative products, including the popular dating app Hily. They are seeking ambitious individuals to join their cross-functional teams, focusing on improving product metrics. The company offers a supportive environment, opportunities for growth, and a competitive compensation package. They are committed to creating meaningful products and fostering a diverse, inclusive workplace.

Senior HRBP

Company: IMC Trading

Location: Other US Location

Posted Jan 31, 2025

IMC is seeking a confident, driven, and collaborative Senior HR Business Partner to join their progressive and growing HR team. The role involves partnering with people leaders to drive high performance, employee engagement, and continuous improvement. The successful candidate will partner with department heads on strategic HR initiatives, provide 11 coaching to develop leadership capability, and drive consistency in employee experience and engagement. They will also design and execute L&D and leadership development programs, participate in final round interviews, and manage limited HR operations. The ideal candidate will have a Bachelor's degree or higher in HR or a related field, 8+ years of experience as an HR Manager or Business Partner, and executive coaching experience. They should possess superior communication skills, common sense, and pragmatism to solve problems and get results.

appflame - Team Lead iOS

Company: appflame

Location: Other US Location

Posted Jan 31, 2025

Appflame is a Ukraine-based IT company that creates innovative products, such as the popular dating app Hily, which has millions of users worldwide. They are seeking a proficient iOS developer to lead a team, drive innovation, and deliver high-quality features. The company values a product-first mindset, offers competitive compensation, and promotes a culture of equality and growth.

Business Development Manager (Czech Republic, Prague)

Company: Ajax Systems

Location: Other US Location

Posted Jan 31, 2025

Ajax Systems is a globally recognized technological company and Europe's largest security system manufacturer. The company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. With a product portfolio of 180 wireless and wired devices, Ajax protects over 35 million users in 187 countries. The company has sales representatives worldwide and employs 4100 specialists. Ajax's software and hardware have revolutionized security systems, earning prestigious awards and recognition at major exhibitions. The company operates three factories in Ukraine and Turkey, adhering to environmental standards and RoHS requirements. Ajax Systems, a Ukrainian success story, seeks a results-driven individual with 3+ years of experience in the electronic security industry for a business development role in the Czech Republic.

Document Coordinator

Company: Helpware

Location: Other US Location

Posted Jan 31, 2025

Helpware, a technology-driven company with global offices, is seeking a detail-oriented Document Coordinator. The role involves generating reports, conducting document audits, managing document milestones, and ensuring proper sending and archiving of documents. The ideal candidate should have a Bachelor's degree in Business Administration, Finance, or a related field, proven experience in document control, strong organizational skills, proficiency in document management software, and excellent communication skills.

Senior NodeJS Developer

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions for complex challenges and future opportunities. They employ over 4000 experts worldwide and partner with top technology providers to create transformative digital experiences. The ideal candidate should have a degree in CS/Engineering, 4+ years of professional programming experience, proficiency in JavaScript, and familiarity with Agile development processes. The role involves working in an Agile environment, creating tested and efficient code, and promoting information security practices. Bounteous is committed to fostering an inclusive environment and is an equal opportunity employer.

TheTaray: N/A 2 Mid BE developer

Company: Adaptiq

Location: Other US Location

Posted Jan 31, 2025

Adaptiq is a technology hub specializing in R&D for high-end, fast-growing product companies. They offer an AI-driven Big Data transaction monitoring and analytics solution to combat economic crimes. As a Senior Java Engineer, you'll design and implement a scalable data processing and machine learning pipeline using big data technologies. Key responsibilities include designing cutting-edge solutions, exploring new technological domains, and collaborating with experts in AI, machine learning, and financial technology. Required competencies include 3+ years of hands-on development experience, experience with Java or Python, and proficiency in container-based environments. Benefits include a remote working model, competitive package, 20 days of vacation leave, and opportunities for professional growth.

Lead Backend Engineer

Company: Appfire

Location: Other US Location

Posted Jan 31, 2025

Appfire is a remote-first company that empowers teams to work seamlessly and choose their work environment, balance, and growth. They offer flexible work arrangements, trust in employees, and opportunities for professional development. The company is seeking a senior backend engineer with experience in REST API, cloud technologies, and microservice architectures to join their cross-functional product team. Appfire values innovation, process enhancement, and mentoring. They offer competitive financial benefits, skills development opportunities, and a strong focus on work-life balance and corporate social responsibility.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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