Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Marketing Specialist

Company: United Parcel Service (UPS)

Location: Other US Location

Posted Jan 28, 2025

UPS is offering a permanent position for a Director of Product Marketing. The role involves developing a product and technology matrix, researching the market to forecast opportunities, identifying gaps and developing marketing strategies, analyzing market data, implementing product strategies, supporting sales, directing marketing communications, developing presentations, and collaborating with customer communications. UPS is committed to providing a discrimination-free workplace.

Senior Product Designer

Company: Deputy

Location: Other US Location

Posted Jan 28, 2025

Deputy, a global SaaS workforce management company, is seeking a Product Designer to join their team. The company aims to improve the world of work for hourly workers, such as baristas, nurses, cleaners, and delivery drivers. Deputy's platform serves over 15 million workers and 375,000 workplaces across 100+ countries. The Product Designer will lead a multidisciplinary squad, craft innovative solutions, collaborate with Product Managers and Engineering Leads, and define a bold vision for the future of their design domain. The ideal candidate should have 5+ years of experience in product design, a socially driven mindset, and a proven track record of delivering impactful software products. Deputy offers a range of employee perks, including ownership in the company, flexible remote work, and mental health support.

Staff Product Manager, Managed

Company: Wealthsimple

Location: Other US Location

Posted Jan 28, 2025

Wealthsimple, a leading Canadian fintech company, is seeking a Staff Product Manager for Managed Investing. The role involves setting an ambitious product vision, overseeing product development, collaborating with cross-functional teams, and driving the evolution of Managed into Canada's leading investment platform. The ideal candidate should have 10+ years of product development experience, a proven track record of shipping products, and strong technical knowledge. Wealthsimple offers competitive benefits, including a retirement savings matching plan, wellness budget, and remote-first work environment.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Other US Location

Posted Jan 28, 2025

Brilliant Earth is seeking a full-time Jewelry Consultant for their King of Prussia, PA showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and excellent communication skills. The role involves guiding customers through the purchasing process, managing sales leads, and enforcing policies to ensure a safe and pleasant experience. Brilliant Earth offers competitive compensation, career growth opportunities, and a robust benefits package.

Software Engineer - Master Data Management

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 28, 2025

Ahold Delhaize USA is seeking a Software Engineer Master Data to create high-quality, innovative software solutions. The role involves researching, designing, developing, and implementing new software solutions, enhancing existing capabilities, and collaborating with stakeholders to ensure products meet business requirements. The ideal candidate should have a Bachelor's Degree in Computer Science or a related field, 3+ years of experience in software engineering, and proficiency in various programming languages. Experience with E2E Master Data Management (MDM) solutions, web application development, and test-driven development is preferred. The company offers a competitive salary range, a flexible hybrid work schedule, and opportunities for professional growth.

Finance BI Analyst

Company: Bottomline Technologies

Location: Other US Location

Posted Jan 28, 2025

Bottomline Technologies is seeking a Senior Data Analytics Engineer to join their Finance team. The ideal candidate should have experience in data engineering, proficiency in Python, SQL, and data modeling, and expertise in BI tools like Power BI. The role involves managing high volumes of commercial financial and operational data, providing forecasts and analysis, and influencing senior management. The successful candidate will have the opportunity to work closely with other product development teams and lead a team of data professionals.

Deal Desk Analyst

Company: Carta

Location: Other US Location

Posted Jan 28, 2025

Carta, a leading provider of software for private markets, is seeking a Deal Desk Analyst to join their finance and accounting team. The role involves assisting the sales team with contract creation, managing bookings, analyzing the impact on ARR, and implementing new systems. The ideal candidate should have experience in finance, revenue accounting, and sales operations, with proficiency in tools like Salesforce, CPQ systems, Google Sheets, and Microsoft Excel. The position offers the opportunity to streamline processes, increase efficiency, and contribute to Carta's mission of unlocking the power of equity ownership.

SOC Engineer

Company: AutoTrader.ca

Location: Other US Location

Posted Jan 28, 2025

TRADER Corporation is a leading Canadian provider of online media dealer and lender services, including AutoTraderca, AutoSync, and Dealertrack Canada. AutoTraderca, in Quebec, offers the largest inventory of new and used cars in Canada, receiving over 25 million monthly visits. AutoSync is the largest and fastest-growing dealer and OEM software provider in Canada, offering a suite of connected automotive software solutions. Dealertrack Canada is the largest automotive financing portal in Canada, handling over 65 million credit applications annually. TRADER Corporation's parent company, AutoScout24, is the largest pan-European online car market with over 2 million listings and more than 43,000 dealer customers. TRADER Corporation is seeking a highly skilled SOC Engineer to enhance their detection capabilities and automate prevention solutions, offering a career with life-changing opportunities.

HR Analyst, Reporting and Analytics

Company: AutoTrader.ca

Location: Other US Location

Posted Jan 28, 2025

TRADER Corporation, a trusted Canadian leader in online media dealer and lender services, is seeking an HR Analyst. The company, comprised of AutoTraderca, AutoSync, and Dealertrack Canada, offers extensive services including advertising, conversion support, and operational support. AutoSync, the largest dealer and OEM software provider in Canada, provides a suite of connected automotive software solutions. Dealertrack Canada, the largest automotive financing portal, enhances efficiency and profitability for various retail industries. TRADER Corporation's parent company, AutoScout24, is the largest pan-European online car market. The HR Analyst will deliver analytical models, run recurring HR reports, and manage compensation metrics. The role requires 2 years of experience with HR systems, advanced skills in MS Office tools, excellent analytical skills, and strong attention to detail.

Account Director Demand Platform Operations

Company: OpenX Technologies

Location: Other US Location

Posted Jan 28, 2025

OpenX is seeking a strategic Demand Platform Account Director with extensive experience in the programmatic supply-side ecosystem. The ideal candidate will have a deep understanding of RTB exchange optimization, supplyside technical capabilities, and strong analytical skills. They will be responsible for managing day-to-day workflow and communication with strategic demand clients (DSPs), driving revenue growth, and providing superior service. The role involves strategic account management, technical insights and optimizations, and collaboration with internal teams. Required skills include account management or sales experience in digital advertising monetization, understanding of programmatic buying techniques, and strong storytelling skills.

Coordinator II, Business Recruiting

Company: Datadog

Location: Other US Location

Posted Jan 28, 2025

The Recruiting team at Datadog is responsible for growing teams with great people in various technical and business areas. Recruiters are strategic partners who match candidates with the right roles, and a Recruiting Coordinator has a high-impact role with significant visibility. Datadog values office culture, relationships, and collaboration. The role involves organizing interviews, managing job posts, providing exceptional candidate experiences, and supporting onboarding. The ideal candidate has a can-do attitude, is an effective communicator, organized, attentive, and has business acumen. Datadog offers competitive benefits and growth opportunities, including health benefits, stock equity, and continuous career development.

Sr Channel Marketing Manager

Company: Promethean

Location: Other US Location

Posted Jan 28, 2025

Promethean, a global leader in edtech, is seeking a Sr Channel Marketing Manager to develop and execute channel marketing activities, support sales growth, and enhance revenue. The role involves creating and executing channel communication, providing marketing advice, managing MDF, and organizing events. The ideal candidate should have project management or marketing events management experience, strong organizational skills, and excellent communication abilities. Promethean values diversity and equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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