Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Assurance Manager

Company: LGC

Location: Other US Location

Posted Jan 27, 2025

The National Institute for Health Research (NIHR) is seeking an experienced Assurance Manager to join their team in London, UK. The role involves contributing to the development and delivery of the annual assurance plan, conducting annual reviews of research organizations, and overseeing the gathering and communication of assurance information. The ideal candidate should have a minimum of 1 year of experience in internal audit and assurance reviews, proven experience in risk management, financial management, and audit, and strong collaboration skills. The position offers a competitive salary, benefits, and a collaborative work environment.

Sr. Systems Engineer -(4+ Yrs, MacOS, JAMF Cloud, JAMF200, JAMF300)

Company: Visa Inc,

Location: Other US Location

Posted Jan 27, 2025

Visa, a global leader in payments and technology, is seeking a Corporate Information Technology professional for its Client Engineering team. The role involves managing the macOS environment, setting standards, and providing technical guidance. The ideal candidate should have experience with Jamf Pro or Jamf Cloud, macOS systems management, and troubleshooting hardware and software problems. This is a hybrid position requiring 2-3 days a week in the office. Visa is an equal opportunity employer.

Senior Engineer, Software Development Engineering (Apps) - ( C++, Firmware Development ) (Exp. 2 - 4 years)

Company: Western Digital

Location: Other US Location

Posted Jan 27, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers. The company is currently seeking a candidate with 13 years of experience in CS, CE, EE, EC, or equivalent, with a strong background in C, C++, SystemC, and low-level firmware development. The candidate will work on developing, maintaining, and testing SoC models for HDD and NAND storage, collaborating with design, verification, and firmware development teams. Western Digital values diversity and inclusivity, fostering an environment where every individual can thrive.

New Grad Developer, Programming

Company: Western Digital

Location: Other US Location

Posted Jan 27, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers. The company is a key partner to many large organizations, supporting the storage infrastructure behind various platforms. As a software developer, you will work with cross-functional teams to develop, test, and maintain HDD manufacturing software applications using C. The role requires a Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, along with basic knowledge of C#, .NET, and LINQ. Familiarity with MS SQL and understanding of software development lifecycle are also required. Western Digital values diversity and inclusivity, offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate their hiring process.

Staff Engineer, Software Development Engineering (Apps)

Company: Western Digital

Location: Other US Location

Posted Jan 27, 2025

Western Digital, a company with over 50 years of experience in data storage, is seeking a skilled software developer for their SSD products team. The ideal candidate will have extensive experience in application development on the Windows platform, proficiency in C++ STLBoost programming, and a strong understanding of data structures and design patterns. The role involves designing and implementing in-house software tools for SSD product testing, and the ability to work independently in a fast-paced environment. Prior experience with AgileScrum is required, and knowledge of Python or other scripting languages, as well as storage protocols like SCSI, ATA, and NVMe, is preferred.

SENIOR, DATA SCIENTIST

Company: Walmart Global Tech

Location: Other US Location

Posted Jan 27, 2025

Walmart Data Ventures is seeking an experienced Senior Data Scientist/Machine Learning Engineer to develop and deploy machine learning models for complex business problems. The role involves working with cross-functional teams, understanding business needs, building scalable data ingestion pipelines, and promoting MLOps best practices. The ideal candidate should have a degree in Computer Science, Statistics, or related field, with 5+ years of experience in ecommerce or retail. They should be proficient in SQL, Big Data, cloud infrastructure, and data visualization tools. Excellent communication skills and the ability to collaborate with global teams are required.

Business Technology Solutions Associate Consultant

Company: ZS

Location: Other US Location

Posted Jan 27, 2025

ZS is a management consulting and technology firm that values its people, offering them opportunities to work on life-changing solutions for patients, caregivers, and consumers worldwide. The company emphasizes a client-first mentality, collaborative partnerships, and custom technology solutions. ZS supports diversity, equity, and inclusion, and encourages continuous learning and innovation. The role involves driving project efforts, translating business requirements into technical solutions, and managing a diverse team. Required qualifications include a degree in Computer Science or related field, extensive consulting experience, and expertise in big data technologies, SQL, ETL, Python, and Snowflake. Additional skills include strong communication, project leadership, and the ability to work in a virtual global team environment.

Senior Engineer, Software Development Engineering (Apps) - ( C++, Firmware Engineering ) (Exp. 2 - 4 years)

Company: Western Digital

Location: Other US Location

Posted Jan 27, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers. The company is a key partner to large organizations, enabling systems for safer cities, smarter cars, and data centers. They are currently seeking a candidate with 13 years of experience in CS, CE, EE, EC, or equivalent, with a strong background in C, C++, SystemC, and low-level firmware development. The candidate will work on developing, maintaining, and testing SoC models for HDD storage. Western Digital values diversity and inclusivity, fostering an environment where every individual can thrive.

Director Client Consulting VCA

Company: Visa Inc,

Location: Other US Location

Posted Jan 27, 2025

Visa Consulting and Analytics (VCA) is seeking a Director to join their Mexico consulting practice. The role involves developing high-impact projects for Visa's clients in Mexico, delivering and implementing projects, and supporting business development activities. The ideal candidate will have 5+ years of relevant experience in consulting, investment banking, private equity, or strategic planning. They should possess strong analytical skills, strategic thinking, and the ability to handle multiple projects concurrently. Excellent communication and leadership skills are also required. This is a hybrid role based in Mexico City, with employees expected to work from the office 2-3 days a week.

Proposal Manager / Gestionnaire de propositions

Company: Motorola Solutions

Location: Other US Location

Posted Jan 27, 2025

Motorola Solutions is a global company dedicated to enhancing safety through critical communications, video security, and command center technologies. They support public safety agencies and enterprises, enabling coordination for safer communities, schools, hospitals, and businesses. The North America Proposal Center (NAPC) delivers over 2,500 customer-focused proposals annually, providing proposal management, writing, and multimedia services. The Proposal Manager role involves managing the bid-proposal process, establishing cross-functional teams, organizing bid scrubs, pricing and risk reviews, and ensuring timely, high-quality responses. The ideal candidate should be bilingual in French and English, have strong writing and project management skills, and be able to work in a high-stress environment.

Business Development Executive (South Auckland/North Waikato)

Company: Halter

Location: Other US Location

Posted Jan 27, 2025

Halter is seeking a driven sales professional to lead its expansion in the South Auckland-North Waikato market. The role involves on-farm sales meetings, prospecting, networking, forecasting, and growth initiatives. Halter provides innovative technology to transform farming practices, making them more productive and sustainable. The company offers a dynamic, high-growth environment with a strong mission to improve farmers' livelihoods. Benefits include a competitive remuneration package, self-development budget, wellness leave, and unlimited paid annual leave.

Data Engineer With Apache Flink

Company: Alter Solutions Group

Location: Other US Location

Posted Jan 27, 2025

Alter Solutions Portugal, an IT Consultancy Company and part of the Alter Solutions Group, is seeking an experienced Data Engineer with expertise in Apache Flink. The role involves developing and managing real-time applications using Apache Flink, optimizing performance, and collaborating with data and engineering teams. The company, certified as a Great Place to Work©, has a dedicated team of specialized professionals working on projects for diverse industries. The ideal candidate should have proven expertise in Apache Flink, strong programming skills, and practical experience with AWS data tools and services.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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