Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Principal Solutions Engineer, India & SAARC

Company: Cloudflare

Location: Other US Location

Posted Jan 27, 2025

The Principal Solutions Engineer role is a senior position requiring 14+ years of relevant experience. The role involves being a customer-facing, hands-on technologist with domain expertise across the region. The individual will work with strategic accounts to understand their unique business challenges and priorities, defining short and long-term solution architecture with Cloudflare as a centerpiece. The role also includes building and maintaining long-term technical relationships with key accounts, driving strategic conversations with key stakeholders, and representing Cloudflare externally at various events. Desirable skills include experience interacting with senior executives, understanding of customer network and application architectures, and knowledge of various security solutions.

Inside Sales Executive (Partner's Payroll)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 27, 2025

Dun & Bradstreet is seeking an Inside Sales Executive for their Turbhe Navi Mumbai location. The role involves screening databases for potential prospects, setting up meetings, and achieving closure value targets. Key requirements include a graduate degree, 3-5 years of experience in business development, excellent communication skills, fluency in English and Hindi, and proficiency in MS Excel. The company culture is award-winning, and they value bold and diverse thinkers.

Head of Design

Company: GoTo Group

Location: Other US Location

Posted Jan 27, 2025

The Head of Product Design at Gojek will lead the design vision across the company's ecosystem, ensuring seamless and memorable user experiences. This role involves defining design strategies, leading a multidisciplinary team, developing brand identity, collaborating with cross-functional teams, championing user-centric solutions, and fostering a culture of excellence and innovation. The ideal candidate should have 10+ years of design experience, with at least 5 years in a leadership role, preferably within tech, mobility, or consumer-facing products. They should possess strong strategic thinking, analytical skills, and a customer-centric mindset.

Backend Engineer (Java, Golang, Python)

Company: Mudah.my

Location: Other US Location

Posted Jan 27, 2025

Carousell Group, a leading multicategory platform for secondhand goods in Greater Southeast Asia, is expanding its Cho Tot team in Vietnam. The company is seeking talented and passionate individuals to join its foundation software engineering team. The role involves solving engineering problems, designing and running backend services, and managing project priorities. The company offers a competitive salary, full benefits, and opportunities for professional growth and international collaboration. Qualifications include experience in web application development, Unix/Linux environments, distributed systems, machine learning, networking, and large software systems. Proficiency in Golang, solid production experience with general-purpose programming languages, and experience with Docker, Kubernetes, and microservices are required. A BA or MA degree in engineering, computer science, or a related field is preferred.

SQA Engineer

Company: Dubizzle Labs

Location: Other US Location

Posted Jan 27, 2025

Dubizzle Labs is expanding its Pakistan engineering office and seeks experienced Software Quality Assurance professionals. The ideal candidate should have 1+ years of experience in testing web and mobile apps, participating in all aspects of SDLC, and advocating for quality. They should be able to write test cases, perform black box and white box testing, and manage release processes. The candidate must also have experience with Agile/Scrum development process, REST API testing, and strong SQL knowledge. They should possess a startup mindset, strong project management skills, and the ability to work effectively within set deadlines.

SEO Specialist

Company: Mudah.my

Location: Other US Location

Posted Jan 27, 2025

Carousell Group, a leading multicategory secondhand platform in Greater Southeast Asia, is seeking an SEO Specialist to join their team. The candidate will develop a long-term SEO plan, perform keyword research, provide SEO analysis, and collaborate with various teams to drive user growth. The company offers a competitive salary, benefits, and opportunities for professional growth. Cho Tot, a recommerce platform in Vietnam, is part of Carousell and provides a dynamic work environment with global collaboration opportunities.

Art Intern

Company: Dream Games

Location: Other US Location

Posted Jan 27, 2025

Dream Games is offering a paid eight-week summer internship program for passionate art students. The program, which runs from July 7th to August 29th, 2025, provides hands-on experience in game art and design. Interns will work closely with professionals, learning to think creatively, optimize game design, and apply theoretical art knowledge in practice. The internship includes a monthly net salary of 30000 TL, health, dental, and vision insurance with 100% coverage. Applicants must be enrolled in university, in their second or third year of a related field, and available for the full duration of the program. The application deadline is February 3rd, 2025.

Backend Engineer for Integrations team (Node.js/TypeScript)

Company: Apify

Location: Other US Location

Posted Jan 27, 2025

Apify is seeking a Backend Engineer to join their Integrations team. The role involves designing and implementing backend services, building and maintaining APIs, collaborating with stakeholders, and ensuring high performance. The ideal candidate should have a technical background, expertise in Node.js and TypeScript, and experience with integration platforms. Apify offers a collaborative environment, autonomy for personal growth, flexible working hours, and a comprehensive benefits package including stock options, free lunches, and a generous hardware budget.

Product Operations Associate

Company: Crypto.com

Location: Other US Location

Posted Jan 27, 2025

Cryptocom is seeking a Product Operations Associate to coordinate product offerings and manage stakeholder requests. The role involves working with cross-functional teams to improve operational excellence and enhance user experience. The ideal candidate should have strong collaboration skills, attention to detail, and a problem-solving mindset. The company offers a competitive salary, medical insurance, flexible work arrangements, and opportunities for career growth.

Financial Crime Risk Manager

Company: Zopa Bank

Location: Other US Location

Posted Jan 27, 2025

Zopa, a peer-to-peer lending company founded in 2005, has evolved into Zopa Bank, focusing on customer-centric banking. They are seeking an experienced Financial Crime Risk Manager to join their Second Line Financial Crime Risk Team. The role involves developing and maintaining AML/CFT policies, conducting risk assessments, and ensuring controls scale with all products. The ideal candidate should have demonstrable experience in AML/CFT risk management, a deep understanding of UK regulations, strong communication skills, and the ability to work in a fast-paced environment.

Senior Executive, Sales (Klang Valley)

Company: Ninja Van

Location: Other US Location

Posted Jan 27, 2025

The job description outlines responsibilities for Internal Customer Management, Stakeholder Management, and Reporting. The role involves contributing to revenue and objectives, leading sales channels, cultivating a high-performance culture, conducting performance reviews, identifying development programs, fostering trusting relationships, collaborating with stakeholders, and managing a robust territory. The candidate should have a diploma or degree, extensive sales experience, and travel capabilities. Mandarin fluency is an advantage for managing the Chinese market.

Software Engineer - Java PL/SQL

Company: Nielsen

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Senior SQL Developer with expertise in TSQL or PLSQL. The role involves maintaining, enhancing, and optimizing the existing database codebase, primarily focusing on TSQL. Responsibilities include code maintenance, performance optimization, troubleshooting, refactoring, code reviews, documentation, collaboration, mentorship, and staying updated with database development best practices. The ideal candidate should have 5-8 years of professional experience, a Bachelor's degree in Computer Science or a related field, and strong proficiency in TSQL or PLSQL. Additional qualifications include experience with performance tuning, version control systems, and database security best practices. Soft skills required include excellent problem-solving, analytical, communication, and collaboration skills, as well as the ability to work independently and adapt to new technologies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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