Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Sr. Incident Commander

Company: Smarsh

Location: Other US Location

Posted Jan 27, 2025

Smarsh is a leading company in digital communications risk management, recognized by analysts like Gartner and Forrester. They are seeking a Sr Incident Commander to coordinate incident activities across multiple teams and geographies, aiming for swift resolution and high customer satisfaction. The ideal candidate should have a BS in Computer Science, strong customer service and technical support experience, and a proven track record in teaching and coordinating complex activities. Smarsh offers a competitive salary, strong maternity and paternity scheme, and a diverse, inclusive work environment.

BMS Engineer

Company: Fluence

Location: Other US Location

Posted Jan 27, 2025

The role involves designing, developing, and releasing BMS software and controls for a Li-ion battery management system. The individual will work with a team focused on battery algorithms, both at the edge and in the cloud, to provide industry-leading controls and analytics. They will manage field data analytics, coordinate BMS and analytics SW development, and work with hardware and software engineering on HIL and SIL testing tools. The role requires a BTech or MTech in Electronics or Electrical Engineering, 12-15 years of experience in battery SW and control systems, and proficiency in Agile development methods and requirements management tools.

Data Engineer II- Data Consumption, Access and SD

Company: JPMorganChase

Location: Other US Location

Posted Jan 27, 2025

JPMorgan Chase is launching a digital bank, Chase UK, to revolutionize mobile banking with seamless customer journeys. The company is trusted by millions in the US and is quickly gaining popularity in the UK. As a Software Engineer III, you will be part of a flat-structure organization, architecting, building, deploying, and maintaining a cloud-native web-scale data platform. You will collaborate with a dynamic team to deliver robust, scalable, and sustainable data pipelines, ensuring seamless integration and optimal performance. The role requires extensive hands-on experience in Python and SQL, distributed systems, cloud technologies, relational databases, and Infrastructure as Code (IaC) using Terraform and Terragrunt. Familiarity with scheduling systems like Airflow and data streaming frameworks like Kafka, Spark, and Flink is preferred. JPMorgan Chase values diversity and inclusion, and the role offers an opportunity to make a real impact in building the bank of the future.

Data Engineer ( Databricks Specialist)

Company: mindcurv group

Location: Other US Location

Posted Jan 27, 2025

Mindcurv, part of Accenture, is seeking a Senior Data Engineer with expertise in Databricks and cloud data warehousing. The ideal candidate will design and build scalable data pipelines, optimize data architectures, and enable robust analytics capabilities. The role involves collaborating with cross-functional teams and ensuring data governance, security, and compliance. Mindcurv offers a competitive salary, intellectual challenges, and a culture of transparency and work-life balance.

EU Policy Internship - Application Deadline of January 31st, 2025

Company: FiscalNote

Location: Other US Location

Posted Jan 27, 2025

FiscalNote EU Issues Tracker, a subsidiary of FiscalNote, is seeking an intern for a 6-month position in Brussels. The intern will gain hands-on experience in EU regulatory monitoring and analysis, supporting the team in providing unrivaled services to clients. The ideal candidate will have a recent Masters in EU Law or Affairs, strong analytical writing skills, native English proficiency, and knowledge of other EU languages. FiscalNote is committed to diversity and inclusivity, and applications are reviewed by a human being. The company offers a fast-paced, dynamic work environment with opportunities for growth.

Team Lead

Company: Helpware

Location: Other US Location

Posted Jan 27, 2025

The role involves providing daily operational direction and communication to employees, aiming to deliver superior service and meet key performance metrics. This includes evaluating processes, suggesting improvements, and coaching team members for skill enhancement. The individual is expected to be available for employee support, manage and motivate customer service representatives, and utilize various tools for customer support. The role requires a full dedication to a 40-hour work week.

Senior Associate, SME and Consumer Lending

Company: Grab Holdings

Location: Other US Location

Posted Jan 27, 2025

Grab, Southeast Asia's leading superapp, is seeking a seasoned professional with over 4 years of experience in a commercial or analytical role, preferably within financial services consulting. The role involves researching, designing, and supporting the rollout of lending products across regional markets. The candidate will conduct market research, manage partnerships, and drive growth engagement and retention of users on the Grab platform. The ideal candidate should have strong analytical skills, experience in SQL, and the ability to construct and deliver clear presentations to senior executives. Additional qualifications include understanding of finance, experience in SME and consumer lending portfolios, and experience in risk strategy and decision analytics.

Assistant Finance Manager, RTR

Company: Grab Holdings

Location: Other US Location

Posted Jan 27, 2025

Grab, Southeast Asia's leading superapp, is seeking a General Ledger and Reporting professional for their RecordtoReport RTR team. The role involves ensuring accurate financial reporting, process optimization, and compliance with regional VAT/GST regulations. The ideal candidate should have a Bachelor's degree in finance/accounting or a professional qualification, and at least 5 years of experience in GL and reporting processes. The position is based in the Petaling Jaya office and offers comprehensive benefits, including medical insurance, flexible work arrangements, and opportunities for professional growth.

Head of Sales - B2B

Company: Octopus Energy

Location: Other US Location

Posted Jan 27, 2025

Octopus Electric Vehicles, a fast-paced startup, is seeking a sales leader for its B2B Business Development teams. The role involves leading a team of salespeople, creating and delivering sales strategies, and working closely with the Salary Sacrifice product owner. The company offers a competitive salary, flexible working hours, and a unique culture. Octopus Electric Vehicles is part of the Octopus Energy Group and aims to drive sustainable change by decarbonizing the planet.

Product Manager - Japan Payments - Vice President

Company: JPMorganChase

Location: Other US Location

Posted Jan 27, 2025

The job description is for a Product Manager position in Japan at JP Morgan. The role involves shaping product innovation, driving value for customers, and guiding successful product launches. Key responsibilities include developing a product strategy, managing a product backlog, tracking key success metrics, leading value stream maps, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of product management experience, advanced knowledge of the product development life cycle, and strong communication skills. JP Morgan is an equal opportunity employer committed to diversity and inclusion.

Regional Marketing Manager - France

Company: monday.com

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Regional Marketing Manager position in France and the Benelux region. The role involves developing and executing localized field marketing strategies, managing demand generation, analyzing market trends, and collaborating with cross-functional teams. The ideal candidate should have 4+ years of experience in field marketing, be fluent in French, and have strong communication and project management skills.

Project Manager

Company: Press Ganey

Location: Other US Location

Posted Jan 27, 2025

PG Forsta is a leading experience measurement data analytics and insights provider, serving clients globally across various industries. The company emphasizes the importance of human experience and values collaboration, innovation, and customer satisfaction. They are seeking a Project Manager with a Bachelor's degree, industry experience, and prior project management experience to ensure client projects are executed flawlessly. The role involves coordinating projects, nurturing client relationships, and providing exceptional customer service.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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