Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Senior PHP Engineer - Noa:Reception Inbox Team (100% remote-friendly within Poland)

Company: DocPlanner

Location: Other US Location

Posted Jan 24, 2025

Docplanner Tech is seeking an experienced software engineer with a PHPSymfony background to join their Inbox team. The company, which has over 2500 employees globally, aims to make the healthcare experience more human. They offer a diverse work environment, freedom to manage technical debt, and a flexible work model. The ideal candidate should have experience with distributed systems architecture, DDD concepts, and working with applications at scale. The role involves backend development, contributing innovative ideas, and working in an agile approach.

Residential Mortgage Underwriter

Company: EQ Bank | Equitable Bank

Location: Other US Location

Posted Jan 24, 2025

Equitable Bank, a Canadian Challenger Bank, is seeking a Mortgage Underwriter with 2+ years of experience in the alternative mortgage market. The role involves reviewing mortgage applications, negotiating terms, and ensuring efficient closing of deals. The ideal candidate should possess strong multitasking abilities, excellent attention to detail, and sound knowledge of AML and ATF practices. Equitable Bank offers competitive benefits, a fulfilling work environment, and a commitment to diversity and inclusion. The incumbent will work hybrid, with office time at Equitable Bank's additional space in Toronto.

Manual QA engineer | Mid

Company: Nord Security

Location: Other US Location

Posted Jan 24, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a QA professional with 2+ years of experience in web applications testing, including frontend and backend. The role involves reviewing documentation, estimating testing needs, collaborating with product owners and engineers, creating test cases, and reporting progress. Bonus points for experience with virtualization, Gitlab, Jenkins, and understanding of complexity-based estimation. The company offers a competitive salary, access to Nord Security products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, additional vacation days, and flexible working time arrangement.

Integration Developer (6-month Contract)

Company: Indsafri

Location: Other US Location

Posted Jan 24, 2025

The job description outlines a role focused on integration design and development, API and middleware development, testing and quality assurance, monitoring and maintenance, collaboration and documentation, and compliance and security. Key responsibilities include developing and maintaining integration solutions, collaborating with architects, conducting testing, monitoring processes, documenting workflows, and ensuring compliance with regulatory standards. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, proficiency in programming languages, experience with integration platforms, knowledge of API development, familiarity with database technologies, understanding of cloud platforms, and hands-on experience with CICD pipelines and version control systems. At least 5 years of experience in integration development within the banking or financial services sector is required, with MuleSoft experience being a plus.

Advertising Account Executive

Company: Spectrum

Location: Other US Location

Posted Jan 24, 2025

Spectrum Reach, the advertising sales division of Charter Communications, is seeking a results-driven Account Executive. The role involves cultivating connections with brands and agencies, recognizing business challenges, and driving revenue through data-driven media solutions. The ideal candidate should have a proven track record in digital advertising, strong presentation skills, and familiarity with the adtech ecosystem. The company offers a lucrative compensation plan, growth opportunities, and a supportive learning culture.

Product Design Manager - Design System, (100% remote-friendly within Poland)

Company: DocPlanner

Location: Other US Location

Posted Jan 24, 2025

Docplanner Tech is seeking a Design System Manager to lead and evolve Watson, their design system. The role involves managing a team of designers, maintaining component libraries, ensuring accessibility, collaborating with cross-functional teams, and driving design system innovation. The ideal candidate should have a portfolio of design systems, experience leading a team, expertise in Figma, and a strategic mindset. The company offers a competitive salary, share options, flexible work arrangements, and comprehensive benefits.

Senior Director, Finance Transformation

Company: EQ Bank | Equitable Bank

Location: Other US Location

Posted Jan 24, 2025

Equitable Bank, a Canadian Challenger Bank, is seeking a Senior Director of Finance Transformation to lead the digital transformation and modernization of its finance capabilities. The role involves creating and executing a strategic transformation roadmap, driving continuous improvement, and overseeing vendor sourcing and performance. The ideal candidate should have extensive experience in finance, accounting, or consulting, with a proven track record in leading teams and driving organizational change. Equitable Bank offers competitive benefits, a barrier-free recruitment process, and a commitment to diversity and inclusion.

Senior Account Executive

Company: Spectrum

Location: Other US Location

Posted Jan 24, 2025

The Senior Account Executive (SAE) is responsible for selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. The SAE is also responsible for providing subject matter expertise, product knowledge, systems knowledge, and sales process knowledge within the sales team, and for mentoring other employees. The SAE achieves sales and revenue goals through successful prospecting for new customers and the sale of bundled services. The SAE is responsible for generating all sales leads and working every lead from initial contact to sale. The SAE develops and implements a Territory Plan under the instruction of the Sales Manager to expand the customer base within their assigned territory. The SAE is 100% focused on generating new Internet, voice, and video customers. The SAE actively supports all efforts to simplify and enhance the customer experience, maintains accurate records of all sales and prospecting activities, and meets and exceeds performance standards. The SAE requires a Bachelor's degree in business, marketing, or a related field, and at least 1 year of experience as an Account Executive at Charter with an established track record of meeting or exceeding sales targets. Outside sales experience in a high transaction, short closing cycle model is preferred. The SAE works in an office environment or outside environment with exposure to inclement weather and moderate noise levels.

Product Design Manager - Design System, (100% remote-friendly within Spain)

Company: DocPlanner

Location: Other US Location

Posted Jan 24, 2025

Docplanner Tech is seeking a Design System Manager to lead and evolve Watson, their design system. The role involves managing a team of designers, ensuring accessibility, collaborating with cross-functional teams, and driving design system innovation. The company offers a competitive salary, flexible benefits, and a remote or hybrid work model. They value diversity and equal opportunities.

Intermediate DevOps Engineer

Company: Edify Software Consulting

Location: Other US Location

Posted Jan 24, 2025

Edify is a highly-ranked IT company in Costa Rica and Central America, specializing in education technology. They offer creative and robust solutions for various clients, including corporations, startups, educational institutions, and nonprofit organizations. Edify emphasizes a balanced work environment and a warm, cooperative culture. The job description involves assisting the development team in implementing, maintaining, and optimizing infrastructure, ensuring quality, performance, and security. Required skills include Unix/Linux administration, virtualization, containers, IaC, CICD, monitoring, logs management, and scripting. Academic training, language proficiency, and minimum 2 years of DevOps experience are also required. Benefits include remote work, health insurance, educational assistance, and career development support.

Field Service Deskside Engineer

Company: Daisy Group

Location: Other US Location

Posted Jan 24, 2025

Wavenet is a managed services provider specializing in cybersecurity communications and connectivity. They have been in business since 2000, focusing on futureproofing their customers' businesses. The company prides itself on superior service quality, unparalleled customer experience, and making their customers' businesses brilliant. The Field Service Deskside Engineer role involves providing onsite technical support and maintenance for hardware and software systems, troubleshooting issues, and ensuring minimal downtime. The ideal candidate should have technical knowledge of desktop environments, strong customer service skills, and experience in technical support. Wavenet offers a generous benefits package, including private medical coverage, discounted health plans, and comprehensive health and wellbeing programs.

Field Sales Leader

Company: Teya

Location: Other US Location

Posted Jan 24, 2025

Teya, a European software solutions provider for small and growing businesses, is seeking a dynamic Field Sales Leader in Bratislava, Slovakia. The successful candidate will drive sales growth, manage a high-performing team, and collaborate with cross-functional teams. The role requires a proven track record in field sales leadership, strong understanding of sales strategies, and excellent communication skills. Teya offers a vibrant team culture, development opportunities, competitive compensation, and flexible working arrangements.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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