Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Executive Assistant Needed in Latin America / South America | USD Monthly Salary + Remote

Company: SaaS Talent

Location: Other US Location

Posted Jan 24, 2025

SaaS Talent is seeking a dynamic Executive Assistant with 13+ years of experience in a startup environment, based in Latin America. The ideal candidate will have experience in marketing, recruiting, and operations, and will serve as a bridge between the company and SaaS and Tech startups. Responsibilities include social media management, calendar management, account management support, sales support, and data management. The role requires strong English communication skills, proactivity, and the ability to work in a fast-paced, high-growth environment.

QA Automation Engineer

Company: Grass Valley

Location: Other US Location

Posted Jan 24, 2025

Grass Valley, a trusted leader in production and content management solutions for over 65 years, is seeking a QA Automation Engineer. The role involves collaborating with Scrum teams, utilizing tools like Visual Studio, XUnit, SpecFlow, and Playwright, and conducting various types of testing. The company offers stable employment, competitive salary, opportunities for continuous learning, and a supportive work environment.

Full Stack Developer (f/m/div.)

Company: Bosch Group

Location: Other US Location

Posted Jan 24, 2025

Bosch, a global company with over 300 associates from 15 nationalities, is seeking a Full Stack Developer for a project in Braga. The role involves implementing user stories, participating in agile ceremonies, writing unit tests, fixing bugs, collaborating with UX/UI designers, maintaining code quality, and documenting processes. The ideal candidate should have a Masters degree in Computer Science or related field, proven experience as a Full Stack Developer, proficiency in Angular, HTML, CSS, Spring Java, SQL, and familiarity with OpenShift and agile methodologies. Fluency in English is required. Bosch offers challenges in an international environment, career opportunities, flexible hours, medical services, discounts, sports activities, canteen, and good public transport access.

JIRA Administrator

Company: dLocal

Location: Other US Location

Posted Jan 24, 2025

dLocal offers global brands the opportunity to expand their payment operations into 40 emerging markets, aiming to increase conversion rates and simplify expansion efforts. The company provides a flexible remote-first culture with benefits such as travel, health, and learning opportunities. The role involves managing user access, creating and maintaining projects, configuring JIRA settings, troubleshooting user issues, and collaborating to streamline processes. The ideal candidate should have advanced knowledge of JIRA Cloud administration, JIRA Service Management, and experience with automation and Agile methodologies.

Senior Product Manager - Demo & Sign ups

Company: Jane App

Location: Other US Location

Posted Jan 24, 2025

Jane is a remote-first company that fosters growth, spreads delight, and serves the healthcare community. They are looking for a Development Manager to join their Account Group, focusing on improving prospect and customer journeys. The role involves redesigning the signup process, collaborating with a Product Manager and UX Designer, and conducting data-driven experimentation. Jane values autonomy, flexibility, and a growth mindset, offering competitive compensation and a commitment to diversity and inclusion.

Product Owner - AI

Company: Sanofi

Location: Other US Location

Posted Jan 24, 2025

Sanofi is seeking a Product Owner AI for a permanent, full-time position in Spain. The role involves owning the product from a 'What and Why' perspective, defining and communicating the product roadmap, working cross-functionally with various departments, and delivering incremental value every sprint. The ideal candidate should have experience in product management, preferably in healthcare or biotech, with a strong drive, excellent communication skills, and a proven track record of problem-solving. The company offers a supportive, future-focused environment with opportunities for growth and a comprehensive rewards package.

Product Owner

Company: Playtech

Location: Other US Location

Posted Jan 24, 2025

Playtech, a leading technology company in the gaming industry, is seeking a Product Owner with 3+ years of experience in product ownership or project management. The ideal candidate should have a good understanding of the online casino gambling industry, knowledge of basic casino game rules, and experience in web applications development. The role involves focusing team efforts on product vision, collaborating with stakeholders, managing project roadmaps, and working with cross-functional teams to deliver high-quality products. Playtech values professional growth, educational possibilities, competitive compensation, and an inclusive work environment.

Senior Software Engineer (C#)

Company: Social Discovery Group

Location: Other US Location

Posted Jan 24, 2025

Social Discovery Group (SDG) is a leading global social discovery company with 60+ brands and 500 million users. They aim to combat loneliness and isolation through AI-driven communication platforms, dating sites, and video streaming services. SDG invests in IT startups worldwide and has a team of 1200 digital nomads working remotely from various locations. They recently achieved Great Place to Work US Certification, reflecting their commitment to trust, pride, and camaraderie. SDG is seeking an experienced Senior Software Engineer to develop new functionality, optimize technical systems, and improve the development process. The company offers remote work, vacation, wellness days, bonuses, professional training, health benefits, and an internal gamified gratitude system.

Data Scientist

Company: Playtech

Location: Other US Location

Posted Jan 24, 2025

Playtech, a leading technology company in the gaming industry, is seeking a proactive Data Scientist with Python development experience and a strong background in predictive modeling. The ideal candidate will design and develop new AI services, maintain current production services, and collaborate with R&D and DevOps teams. Playtech values empowerment, constant learning, and inclusivity, with a growing data science team responsible for developing production systems that enhance the player experience.

Support Associate

Company: Wolt

Location: Other US Location

Posted Jan 24, 2025

Wolt, a Helsinki-based technology company, is seeking full-time and part-time Support Associates to join their team in Copenhagen, Denmark. The role involves supporting customers, courier partners, and venues via live chat and phone, ensuring smooth delivery operations, and developing the support function. Wolt values diversity, equity, and inclusion, and offers benefits such as Wolt credits, lunch at the office, fruits and drinks, an employee assistance program, and training programs. The position requires fluency in Danish and professional working proficiency in English, with shifts available in mornings, evenings, and weekends. The company aims to make cities better by empowering local communities.

SAP & Digitalization Solutions Project Manager SL1

Company: Bosch Group

Location: Other US Location

Posted Jan 24, 2025

Bosch, a company founded in 1886, aims to create connected solutions improving the quality of life worldwide. The company values innovation, collaboration, and individuality. The job description involves leading and managing cross-functional data projects, ensuring data integrity, and mentoring a team of SAP specialists. The ideal candidate should have proven expertise in managing SAP S4 HANA projects, strong project management and leadership skills, and a deep understanding of manufacturing and warehouse logistic processes.

Project Manager Operations

Company: Playtech

Location: Other US Location

Posted Jan 24, 2025

Playtech, a leading technology company in the gambling industry, is seeking an experienced Project Manager Operations for its Casino unit. The role involves assisting in the smooth release of content, communicating with management and stakeholders, and supporting the end-to-end process for content planning, development, and delivery. The ideal candidate should have excellent attention to detail, strong teamwork and communication skills, and experience with Scrum AGILE delivery methods. Playtech values initiative, global scope, continuous learning, and a fun work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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