Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Customer Success Manager (Sao Paulo)

Company: iDeals

Location: Other US Location

Posted Jan 24, 2025

Ideals, a global B2B SaaS product company, is seeking a Customer Success Manager in Sao Paulo, Brazil. The role involves providing exceptional post-sales support, understanding client needs, and fostering long-term relationships. The company offers a remote-first model with comprehensive benefits, including a home office setup budget, wellness budget, and individual development plan. Ideals values commitment, excellence, collaboration, trust, and care, and is an equal opportunity employer.

Team Lead

Company: Truv

Location: Other US Location

Posted Jan 24, 2025

Truv is a financial data platform offering secure API access for payroll account verification, direct deposit switching, and more. The company, backed by $30M from Kleiner Perkins and NYCA, aims to revolutionize the $2B legacy market with innovation and customer-centricity. The role involves leading a team of engineers, designing and maintaining software solutions, collaborating with cross-functional teams, and ensuring adherence to security best practices. The ideal candidate should have strong Python proficiency, in-depth knowledge of network protocols, at least 5 years of software development experience, and leadership skills. Preferred skills include Django framework experience, website scraping tools proficiency, and reverse engineering mobile applications. Bonus points for end-to-end software development project experience and data visualization skills.

IT Network Engineer with Project Management Expertise

Company: Five Rivers IT, Inc.

Location: Other US Location

Posted Jan 24, 2025

The job posting is for a highly skilled IT Network Engineer with Project Management expertise to lead and manage network projects within a nuclear facility in Point Beach, WI. The ideal candidate should have a robust technical background, strong leadership skills, and the ability to manage complex IT and network projects. The role requires accountability, clear communication, and compliance with industry standards and regulatory requirements. The position offers a 6-month contract with potential renewal based on qualifications and performance.

Visa Cash App RB F1 Team - Junior PMO Project Manager

Company: Red Bull

Location: Other US Location

Posted Jan 24, 2025

Visa Cash App RB F1 Team is seeking a Junior PMO Project Manager to join their Program Management Office. The role involves managing project lifecycles, developing project plans, monitoring performance, and facilitating communication with stakeholders. The team works in a collaborative, international environment with opportunities for tailored training and company events. Qualifications include a university degree in Mechanical or Aerospace Engineering, experience in F1 or racing environments, and fluency in English and Italian. The company is an equal opportunities employer.

Enterprise Architect

Company: Red Bull

Location: Other US Location

Posted Jan 24, 2025

Red Bull is seeking a dynamic and visionary Enterprise Architect to join their team. The role involves driving IT landscape engineering, supporting IT management with road mapping, market insights, and strategic direction. The ideal candidate will formulate technology strategy, guide strategy execution, and evolve the EA value proposition. Qualifications include a university degree in Business Information Systems, IT, or Business Administration, working experience in IT, and strong communication, collaboration, and leadership skills.

Account Development Representative

Company: Cint

Location: Other US Location

Posted Jan 24, 2025

Cint, a pioneer in research technology, is seeking an Account Development Representative for the EMEA region. The role involves client-facing sales, preparing proposals, assessing feasibility and pricing of market research projects, and maintaining proposal data. The ideal candidate should have a sales background, thrive in a fast-paced environment, possess excellent communication skills, and be comfortable with travel. Cint, a global platform with teams across multiple offices, recently acquired GapFish and Lucid, further strengthening its position in the industry.

(Junior) Scripting Specialist

Company: Skim

Location: Other US Location

Posted Jan 24, 2025

SKIM, a global market research company, is seeking a Junior Scripting Specialist for their Rotterdam office. The role involves scripting surveys using Sawtooth software and languages like HTML, CSS, JavaScript, and Perl. The ideal candidate should have 0-2 years of experience in scripting quantitative survey data, proficiency in web fundamentals, and knowledge of market research. SKIM offers a flexible working environment, competitive salary, and benefits including performance-based bonuses, hybrid work, and a focus on work-life balance.

Account Manager

Company: Exotic Automation & Supply

Location: Other US Location

Posted Jan 24, 2025

Exotic is seeking an Account Manager for their Noblesville IN location. The role involves developing and maintaining sales opportunities and business relationships within an assigned territory. Key responsibilities include creating and implementing customer and territory plans, identifying new customer development needs, managing sales and gross margin, and negotiating premium margins. The ideal candidate should have a Bachelor's degree, 3+ years of sales experience, strong sales and negotiation skills, and the ability to provide 24-hour customer support. They must also have a valid driver's license, a clean and safe vehicle, and excellent organizational and interpersonal skills.

IT Network Engineer with Project Management Expertise

Company: Five Rivers IT, Inc.

Location: Other US Location

Posted Jan 24, 2025

The job posting is for a highly skilled IT Network Engineer with Project Management expertise to lead and manage network projects within a nuclear facility in Point Beach, WI. The ideal candidate should have a robust technical background, strong leadership skills, and the ability to manage complex IT and network projects. Key responsibilities include leading and managing network projects, holding teams accountable, developing project plans, coordinating with stakeholders, ensuring compliance with industry standards, providing technical guidance, identifying risks, maintaining network security, managing budgets, and ensuring quality standards. Qualifications include a Bachelor's degree in computer science or a related field, minimum of 5 years of experience in IT network engineering and project management, strong technical background, proven experience managing complex projects, exceptional leadership skills, excellent communication skills, strong problem-solving skills, ability to obtain security clearance, and US citizenship. Preferred skills include experience with nuclear industry standards, familiarity with IT network systems used in nuclear facilities, and project management certifications.

Senior Proposal Specialist

Company: Alimentiv

Location: Other US Location

Posted Jan 24, 2025

The Senior Proposal Specialist will collaborate with the BD team to prepare high-priority, complex business development proposals. They will work closely with clinical subject matter experts to create customized responses and budgets for Sponsors. The role involves supporting the BD team in client calls and meetings, conducting market research, and providing strategic input on budgeting approaches. The specialist will also generate initial costing assumptions, work with clinical experts to refine and finalize CRO costings, and ensure accurate rolled-up costing. They will attend internal bid strategy meetings, provide support for presentations and client meetings, and coordinate with clinical teams. The ideal candidate should have a postsecondary certificate or degree in health/life sciences or business, with 1-3 years of related experience. Fluency in English is mandatory, and previous budget building experience in CRO and clinical trials is required. The role is remote, and accommodations for persons with disabilities are available upon request.

Embedded Software Engineer - Monterrey

Company: John Deere

Location: Other US Location

Posted Jan 24, 2025

John Deere, a leading company in the ag equipment business, is expanding its operations and investing in technology to meet the growing demand for food, fiber, and infrastructure. They are hiring an Embedded Software Engineer in Monterrey to design, develop, and support a proprietary embedded Linux distribution for electronic modules in robust vehicles. The ideal candidate should be proficient in C/C++ programming, firmware development, and embedded systems. Knowledge of Agile methodology, Python scripting, and communication protocols is also required. The position offers a telework and/or compressed workweek arrangement.

Programmatic Account Executive

Company: Incubeta

Location: Other US Location

Posted Jan 24, 2025

Incubeta is seeking a Programmatic Account Executive to join their team. The role involves managing campaigns, reporting on performance, optimizing accounts, collaborating with clients, and driving strategic development. The company offers competitive compensation, flexible work environment, customizable benefits, and career development opportunities. Incubeta, a trusted digital marketing consultancy with over 15 years of experience, is committed to equal opportunities and has a vibrant culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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