Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Agile Master - PMO

Company: SWJ TECHNOLOGY, LLC

Location: Other US Location

Posted Jan 24, 2025

The role involves applying Agile working model principles within Feature Teams, facilitating project delivery, and coordinating technical development. Responsibilities include ensuring adherence to Agile practices, coaching teams, eliminating impediments, and providing project management support. The ideal candidate should have a Bachelor's degree in IT or Computer Science, and 3+ years of experience in IT governance, Agile methodologies, and project management. PMO certification is required.

Data Analyst

Company: Falvey Insurance Group

Location: Other US Location

Posted Jan 24, 2025

The Data Analyst role at Falvey involves generating reports, extracting and manipulating data from various datasets via the BI platform Domo, and presenting findings to internal and external stakeholders. This role directly impacts Falvey's relationships with its security partners and internal operations. The position requires managing and producing detailed reports, performing statistical and soft analyses, maintaining reporting tools, and aiding in the construction and maintenance of internal data assets. The ideal candidate should have excellent communication skills, comprehension skills, and the ability to work independently. They must be familiar with relational data models, scripting languages (R, Python, SQL), and BI platform development (Power BI, Tableau, or Domo). Prior professional experience, a Bachelor's degree, and proficiency in Microsoft Office products are required. Insurance experience and familiarity with Jira or other Atlassian products are plusses. The role operates in a business-casual, fast-paced, multitasking office environment with hybrid work hours (3 days in the office, Wednesday required, and 2 flexible days).

TRS Administration

Company: Parker Wellbore

Location: Other US Location

Posted Jan 24, 2025

Parker Wellbore is a global leader in the drilling industry, founded in 1934. They pride themselves on safe, efficient, and reliable operations, driven by values of trust, collaboration, ownership, innovation, and tenacity. The company is seeking a Tubular Running Services Manager to report operations activities, plan for efficiency, and coordinate all aspects of TRS operations. The role requires strong operational and technical skills, extensive equipment knowledge, and good computer skills. The position involves working in various conditions, including adverse weather, remote environments, and hazardous conditions. The company processes personal data for application evaluation and business operations, complying with legal obligations and safeguarding data security.

Reconciliation Associate, Crypto Operations

Company: Wealthsimple

Location: Other US Location

Posted Jan 24, 2025

Wealthsimple, a leading Canadian fintech company, is seeking an Associate for its Crypto Operations team. The role involves shaping key processes for the Crypto product, ensuring accurate and timely client experiences, and collaborating with cross-functional teams. The ideal candidate will have 2+ years of relevant work experience, strong problem-solving skills, and excellent communication abilities. Wealthsimple offers competitive benefits, including a retirement savings matching plan, wellness budgets, and a remote-first work environment.

Systems Engineer

Company: MOBILion Systems, Inc

Location: Other US Location

Posted Jan 24, 2025

The Systems Engineer SE role involves leading the development of next-generation SLIM based ion mobility instruments coupled with LCMS. This multidisciplinary position requires knowledge in electrical, software, and mechanical engineering. The engineer will facilitate requirement collection, manage system concept and architecture, participate in design reviews, ensure system integration and verification, and handle product life cycle and sustaining engineering. The role demands strong communication, product development, and quality management skills. An advanced degree, mass spectrometry instrument development experience, and project management skills are preferred.

Data Analyst (Google Analytics SQL)

Company: Mobica

Location: Other US Location

Posted Jan 24, 2025

Mobica is a global software services company with offices in Europe and the USA. They partner with businesses across various industries, providing engineering expertise across the entire technology stack. Mobica empowers its employees to develop their skills and advance their careers. They prioritize ideas over hierarchy and biases, fostering an environment of open communication and equal opportunities. Mobica offers flexible working hours, training programs, and a supportive multicultural environment. They are currently seeking a passionate Digital Analyst with 5-7 years of experience in digital analytics and tag management, strong analytical skills, and excellent communication abilities.

Sr. Agile Master

Company: SWJ TECHNOLOGY, LLC

Location: Other US Location

Posted Jan 24, 2025

The role involves applying Agile working models within Feature Teams, facilitating project delivery, and supporting the Product Owner. Responsibilities include coordinating technical development, providing accurate estimates, overseeing PMO elements, and ensuring adherence to Agile guidelines. The role requires a Bachelor's degree in IT, 5+ years of Agile experience, and PMO certification. Additional skills include IT governance, system development life cycle, and basic knowledge of business operations and IT infrastructure.

Senior Technical Product Manager

Company: ODAIA Intelligence Inc.

Location: Other US Location

Posted Jan 24, 2025

ODAIA, a remote-first organization, is seeking a Senior Technical Product Manager to lead the development of innovative, data-driven solutions for the Pharma and Life Sciences industry. The role involves managing large components of the Maptual Platform, driving product strategy, collaborating with cross-functional teams, and translating complex business problems into scalable technical solutions. The ideal candidate should have a strong technical background, deep knowledge of the Pharma industry, and exceptional analytical skills. ODAIA offers a highly productive startup culture, growth opportunities, and top-notch health benefits.

Financial Analysis - Associate

Company: JPMorganChase

Location: Other US Location

Posted Jan 24, 2025

The job description is for a Financial Analyst position in the Cards Finance team at JPMorganChase. The role involves defining and delivering financial goals, providing strategic analysis, handling forecasts and reports, leading financial projects, and presenting results to leadership. The ideal candidate should have at least 4 years of experience in finance, accounting, management consulting, or other financial analytic roles. They should possess strong analytical skills, excellent communication abilities, and the capacity to work in a fast-paced environment. A bachelor's degree in Accounting, Finance, Economics, or a related field is required, with CFA certification being a plus. Knowledge of Essbase, Alteryx, Tableau, Microsoft Word, Excel, PowerPoint, and SQL is preferred. The company values diversity and inclusion, and the role is part of the Consumer & Community Banking division, which offers a range of financial services.

Communications Support Specialist.

Company: SWJ TECHNOLOGY, LLC

Location: Other US Location

Posted Jan 24, 2025

The job description outlines a position for an administrative assistant who will provide support to a department manager. Key responsibilities include managing time administration, processing purchase orders and invoices, handling confidential information, and assisting with budget and travel arrangements. The role requires proficiency in SAP systems and Microsoft Office. The position demands advanced administrative skills, intermediate Microsoft Office skills, and basic knowledge of SAP. The work involves physical tasks such as sitting, standing, reaching, kneeling, bending, and lifting up to 25 lbs. The job is based in Greer, SC, with a 40-hour workweek, potential overtime, and weekend work as needed. The employer is an Equal Opportunity Employer.

Product Marketing Manager, Emerging Solutions

Company: Xsolla

Location: Other US Location

Posted Jan 24, 2025

Xsolla is hiring an experienced Product Marketing Manager to join their Global Marketing Team. The ideal candidate should have a proven track record in B2B marketing campaigns within the fintech and gaming industries. The PMM will work closely with product teams to build product positioning and develop a go-to-market strategy. Responsibilities include conducting market research, developing content assets, launching marketing campaigns, and creating training materials. Requirements include 3+ years of product marketing experience, a degree in marketing or related field, and strong project management skills. Xsolla offers a conducive work environment with unlimited flexible time off and personalized career development opportunities.

Sr Consumer Products Assoc

Company: Mattel

Location: Other US Location

Posted Jan 24, 2025

Mattel is a global toy company that values creativity, innovation, and inclusivity. The company is seeking a Sr Consumer Products Associate for Chile + Argex to lead business partners in various categories, manage revenues, plan marketing activities, and find new projects. The ideal candidate should have a Bachelor's degree, at least 2 years of experience, and strong commercial skills. Mattel is a purpose-driven company that empowers children to explore the wonder of childhood and reach their full potential.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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