Technical Support Jobs in Other US Location

1,274,227 open positions · Updated daily

Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Business Development Rep

Company: Redgate Software

Location: Other US Location

Posted Jan 24, 2025

Redgate Software, a company specializing in database management solutions, is seeking a Business Development Rep for their North Europe team. The role involves prospecting new and existing accounts, booking meetings, identifying decision-makers, and collaborating with Account Executives. The ideal candidate should be fluent in Dutch and English, have at least 1 year of B2B SaaS sales experience, and be technically competent to learn about Redgate's diverse product range. The company offers a competitive benefits package, flexible working hours, and a hybrid work model. Redgate is an Equal Opportunity Employer, committed to fostering a diverse and inclusive work environment.

Senior Sales Engineer

Company: Fluence

Location: Other US Location

Posted Jan 24, 2025

The job posting is for a role in a startup atmosphere, supporting the APAC Sales team in winning new business through proposal creation and management. The role involves managing a Deal Team, collaborating with Sales leaders to set up winning strategies, and ensuring proposals meet customer requirements. The successful applicant will have a Bachelor's degree in Engineering or related field, 3+ years of complex tender and bid management experience, strong communication skills, and the ability to work under pressure. The company values safety, quality, integrity, and agility, and offers opportunities for professional growth and cultural diversity.

Platform Engineer

Company: Smarsh

Location: Other US Location

Posted Jan 24, 2025

Smarsh is a leading company in digital communications risk management, recognized by analysts like Gartner and Forrester. They are seeking a Platform Engineer with a strong background in cloud technologies, containerization, and orchestration. The ideal candidate will implement and maintain scalable, resilient, and secure platform infrastructure, write and review code, and optimize existing infrastructure. Smarsh offers a competitive salary, strong maternity and paternity scheme, workplace pension, flexible holiday package, private medical insurance, dental plan, group life assurance, income protection, employee assistance program, monthly wellness allowance, adoption assistance, and stock options. Smarsh values diversity and has been recognized as a Best Place to Work by Comparably.com.

Lead Software Engineer - DevOps

Company: Vendavo

Location: Other US Location

Posted Jan 24, 2025

Vendavo, a leading provider of price management and optimization solutions, is seeking a DevOps expert with 10+ years of experience in AWS Infrastructure and Kubernetes. The role involves designing, deploying, and maintaining highly available and scalable AWS infrastructure, collaborating with development teams, monitoring service health, troubleshooting incidents, optimizing resource allocation, and staying updated with the latest trends in Kubernetes and cloud-native ecosystem. Benefits include professional growth opportunities, flexible working hours, and a comprehensive benefits package.

Specialist - Customer Success

Company: Freshworks

Location: Other US Location

Posted Jan 24, 2025

Freshworks is a company that provides affordable, quick-to-implement software for businesses to enhance customer and employee experiences. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshteam. They have received numerous accolades and have over 50,000 customers worldwide. The Customer Success Specialist role involves proactively engaging with customers, understanding their business flows, showcasing product demos, and aligning with key stakeholders to strengthen customer relationships. The ideal candidate should have at least 4+ years of experience in a customer success role, strong communication skills, and the ability to report client status regularly.

Knowledge Management Specialist (Hybrid)

Company: PartnerHero

Location: Other US Location

Posted Jan 24, 2025

PartnerHero is offering a full-time, hybrid role for a Knowledge Management Specialist in Manila, Philippines starting February 20, 2025. The role involves developing, organizing, and maintaining multiple comprehensive knowledge bases to empower associates and improve organizational efficiency. The ideal candidate should have 2+ years of experience in knowledge management, content development, or instructional design, and a strong understanding of knowledge center support methodologies. The company values diversity, inclusion, and equal employment opportunities, and offers competitive benefits including a hybrid working arrangement, competitive base salary, generous paid vacation, and training opportunities.

Customer Experience Specialist - Accounting

Company: Xero

Location: Other US Location

Posted Jan 24, 2025

Xero is a user-friendly platform designed to assist small businesses and their accounting advisors in growing and thriving. The company's purpose is to make life better for people in small businesses, their advisors, and communities worldwide. Xero's Customer Experience Team provides 24/7 support to users, aiming to delight customers and make it easy for them to see the value of Xero. The Customer Experience Specialist role involves supporting customers, providing quality service, and resolving queries efficiently. The ideal candidate should have accounting fundamentals knowledge, efficient problem-solving skills, and excellent communication abilities. Xero offers generous benefits, including flexible working hours, paid leave, and an Employee Share Plan.

Sales Enablement Manager, APJ

Company: Kong

Location: Other US Location

Posted Jan 24, 2025

Kong, a leading cloud-native API platform, is seeking a Sales Enablement Manager to equip the sales team with necessary tools, training, content, and processes. The role involves developing onboarding programs, creating sales enablement content, managing tools, analyzing performance, collaborating cross-functionally, and optimizing sales processes. The ideal candidate should have 5+ years of experience in sales enablement, technical proficiency with sales tools, strong communication skills, a data-driven approach, and collaboration abilities. Preferred qualifications include certification in sales training methodologies, experience managing global programs, and knowledge of modern SaaS selling techniques. Key competencies include strategic thinking, problem-solving, and leadership.

Technology Graduate Programme

Company: Checkout.com

Location: Other US Location

Posted Jan 24, 2025

Checkoutcom, a leading fintech company, is seeking a motivated graduate software engineer to join their team. The role involves designing, building, and maintaining scalable systems, collaborating with cross-functional teams, and staying updated with emerging technologies. The company offers a dynamic environment for growth and development, with opportunities to work on impactful projects and contribute to the future of digital payments.

Site Success Manager

Company: Helpware

Location: Other US Location

Posted Jan 24, 2025

Helpware is a global technology company offering customer experience and operational support. The Site Success Manager role involves onboarding users to the Slopes software platform, driving adoption, and fostering engagement. Responsibilities include managing onboarding, increasing user adoption, client relationship management, proactive support, data-driven insights, and client feedback collection. Qualifications include 2-3 years of customer success or account management experience, a customer-centric mindset, excellent communication skills, problem-solving ability, and data analysis experience. Benefits include medical insurance, English classes, flexible schedule, corporate training, a comfortable office, equipment, official employment, professional development opportunities, bonuses, and remote work options.

Sales Operations - 2025 Summer Internship

Company: Motorola Solutions

Location: Other US Location

Posted Jan 24, 2025

Motorola Solutions is seeking an intern for their Federal Contracting and Compliance group. The role involves identifying areas for process improvement, documenting solutions, and presenting them to business leaders. Responsibilities include internal audits, process flow improvements, and data cleansing. The ideal candidate is pursuing a degree in Business, Finance, Supply Chain Management, or Process Engineering, with experience in order systems, Microsoft Office, and Google applications. Excellent communication skills and the ability to work independently in a fast-paced environment are required. Motorola Solutions is an Equal Opportunity Employer committed to a people-first and community-focused culture.

User Support Specialist

Company: Helpware

Location: Other US Location

Posted Jan 24, 2025

Helpware is a global technology company offering customer experience and operational support. The User Support Specialist role involves providing technical support, resolving issues, maintaining communication with users, documenting interactions, collecting feedback, and assisting in product training. The ideal candidate should have 2-3 years of customer support experience in a SaaS environment, strong technical and communication skills, problem-solving abilities, and attention to detail. Preferred qualifications include industry experience in the clinical trial environment. The company offers benefits such as medical insurance, English classes, corporate training, a comfortable office, equipment, official employment, professional development opportunities, bonuses, and remote work options.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages