Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Customer Technical Solutions Specialist

Company: Motorola Solutions

Location: Other US Location

Posted Jan 23, 2025

Motorola Solutions, a global company, is seeking a Customer Solutions Technical Architect for their Edesix division. The role involves designing and deploying solutions for customers, working closely with their IT staff, and ensuring successful project handovers. The ideal candidate should have experience in IT systems design, cloud solutions (AWS and Azure), data center technologies, and customer-focused problem-solving. The company offers a competitive salary, hybrid working, and various benefits, including a defined contribution pension scheme and employee stock purchase plan.

Staff Product Manager Payment & Fraud

Company: Back Market

Location: Other US Location

Posted Jan 23, 2025

Back Market, a leading refurbished electronics marketplace, is seeking a Staff Product Manager to shape its payment and fraud vision. The role involves collaborating with cross-functional teams, developing features to streamline payments and reduce fraud, and leading brainstorming sessions. The ideal candidate should have over 6 years of experience in product management, a data-driven approach, and strong communication skills. Back Market offers a meaningful job, a growing company, and a supportive environment with benefits like remote work, personalized training, and a focus on diversity and inclusion.

Intern Procurement Systems

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 23, 2025

Ahold Delhaize USA is offering a 12-week paid internship in the fast-changing grocery retail industry. The internship provides an opportunity to develop business, technical, and leadership skills, and involves impactful project work, leadership speaker sessions, mentoring, community service, networking, and access to career development tools. The Procurement Systems team, responsible for optimizing tools and processes for accurate forecasting and replenishment, is seeking candidates with a degree in Supply Chain Data Analytics, proficiency in Excel, familiarity with data visualization tools, and strong analytical and communication skills.

Manager, Financial Crime Compliance (Product - Payouts)

Company: Checkout.com

Location: Other US Location

Posted Jan 23, 2025

Checkoutcom, a leading fintech company, is seeking a Product Compliance Manager to support new product launches and expansion into new markets. The role involves product risk assessment, AML/CTF compliance, and collaboration with various teams. The company offers a hybrid working model, diverse and inclusive teams, and opportunities for growth. They emphasize equal opportunities and a supportive work environment.

Senior Manager, Data Integration

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 23, 2025

Ahold Delhaize USA is seeking a Senior Manager for Data Integration and Modernization. The role involves leading the design, configuration, engineering, integration, and implementation of data platforms. The individual will be responsible for delivering data-driven solutions, driving a cohesive data strategy, and modernizing existing tech stacks. They will collaborate with internal teams to find opportunities for automation and machine learning. The role requires a Masters degree in computer science or a related field, 8+ years of relevant experience, and 5+ years in an advanced role leading teams. Preferred qualifications include a post-graduate degree, experience in Agile teams, and familiarity with MS Azure, Java, Micro Services, Data Integration, Kafka, MongoDB, Data Governance, and Data Management.

Staff Product Designer

Company: Freshworks

Location: Other US Location

Posted Jan 23, 2025

Freshworks is a global company offering a suite of cloud-based software for customer experience, CRM, marketing automation, IT service desk, and AI-powered bots. They are recognized by reputable sources like CNBC, Forbes, and TrustRadius. The company is seeking a design strategist with extensive experience in crafting enterprise and large-scale SaaS products, strong leadership skills, and a passion for user-centric design. Freshworks is committed to diversity and equal opportunity in the workplace.

Sr. Controls Software Engineer I (m/f/d)

Company: Fluence

Location: Other US Location

Posted Jan 23, 2025

Fluence is seeking a Senior Controls Software Engineer with a strong background in energy storage system control software design and agile development. The ideal candidate will serve as a hands-on developer, designing Fluence's energy storage system control software for utility and grid applications. They will be responsible for developing FOS Controls, integrating grid-scale battery and power conversion systems, and ensuring robustness, security, performance, scalability, and maintainability. The candidate should have expertise in MathWorks Matlab/Simulink, object-oriented software development with C++, power system market applications, hardware integration, lab testing, Agile development framework, and Git workflow. Travel up to 15% of the time is required.

Safety Specialist (HSE)

Company: Fluence

Location: Other US Location

Posted Jan 23, 2025

Fluence, a global leader in energy storage and optimization software, is seeking an experienced HSE Safety Specialist. The role involves acting as a technical advisor, ensuring compliance with health and safety regulations, and leading HSE initiatives. The ideal candidate should have 5+ years of experience in EPC projects or heavy construction, with a strong safety record and leadership skills. Fluence is an equal opportunity employer committed to diversity and inclusion.

Graduate Software Engineer

Company: Motorola Solutions

Location: Other US Location

Posted Jan 23, 2025

Motorola Solutions is seeking talented Computing Science graduates to join their Glasgow office and develop cutting-edge mobile applications. The company offers full training and support, and the role involves working on Java, XSLT, and in-house tools to produce Android applications. The Jr Software Developer will be exposed to the full project lifecycle and have opportunities for career progression. The company provides a competitive salary, benefits, and a supportive work environment.

Intern Continuous Improvement

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 23, 2025

Ahold Delhaize USA offers a paid 12-week internship with competitive pay, impactful project work, leadership speaker sessions, one-on-one mentoring, community service events, networking opportunities, and access to online career development tools. The Continuous Improvement Team, an integral part of the organization, focuses on partnering with stakeholders to develop learning and process solutions for associates. Qualifications include being business partner focused, inquisitive, collaborative, action-oriented, results-focused, and proficient in Microsoft Office. Ahold Delhaize USA values diversity, equity, inclusion, and belonging, treating employees with respect and dignity as an equal opportunity employer.

Assistente de Monitoramento I

Company: Motorola Solutions

Location: Other US Location

Posted Jan 23, 2025

Motorola Solutions is a company dedicated to helping people be their best in moments that matter, focusing on safety. The Managed Services Network Operations Center (MSNOC) is staffed by experienced technologists who ensure customers' networks operate at peak performance. The Tier 1 Agent role involves providing technical support, coordinating activities, and maintaining high service levels. The role requires 24/7 availability, strong communication skills, and the ability to work unsupervised. Prior experience in a NOC environment is highly desired.

Intern Continuous Improvement

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 23, 2025

Ahold Delhaize USA offers a paid 12-week internship with competitive pay, impactful project work, leadership speaker sessions, one-on-one mentoring, community service events, networking opportunities, and access to online career development tools. The internship is designed to promote diversity, innovation, and leadership. The Continuous Improvement Team, an integral part of the organization, focuses on developing continuous improvement and process solutions to maximize associate performance and business efficiency. Qualifications include being business partner focused, inquisitive, collaborative, action-oriented, results-focused, and proficient in Microsoft Office.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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