Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Advice Solutions Lead - Adviser Software

Company: Morningstar

Location: Other US Location

Posted Jan 23, 2025

Morningstar is seeking a Advice Solutions Lead with a unique perspective to establish Morningstar as the leading Financial Planning software provider in Australia. The role involves managing sophisticated client relationships, driving sales results, and partnering with various teams to ensure Morningstar's solutions meet client needs. The ideal candidate should have at least 7 years of experience in presales, project management, or business development within the financial advisory services sector, with a strong understanding of the advice industry, key market trends, and software development processes. The role requires excellent communication skills, a proactive approach, and the ability to work collaboratively. Morningstar offers a hybrid work environment with opportunities for remote work and in-person collaboration.

Customer Reals Manager

Company: BlackLine

Location: Other US Location

Posted Jan 23, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function, delivering innovative solutions, and empowering accounting and finance leaders worldwide. The Customer Renewals Manager (CRM) role involves implementing and managing contract renewal initiatives, maintaining the contract revenue base at the highest possible retention rate, and protecting the contract revenue stream. The CRM is responsible for developing and driving the renewal process, negotiating with customers, and executing all phases of the subscription renewal lifecycle. The role requires 2+ years of quota-carrying experience, preferably in a SaaS organization, and strong communication and interpersonal skills. BlackLine fosters a culture of adventure, diversity, and continuous learning, offering professional development seminars and inclusive affinity groups.

Printed Circuit Board Designer - ECAD (Hybrid)

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 23, 2025

BAE Systems is offering a hybrid work role for a Printed Circuit Board Designer in Cedar Rapids, Iowa. The role involves designing complex PCB layouts, participating in design reviews, and working closely with various engineering disciplines. The company provides a flexible work environment, opportunities for career growth, and competitive benefits. The ideal candidate should have at least 2 years of hands-on PCB design experience, proficiency in Mentor Graphics Xpedition and Zuken software, and strong communication skills.

Sentinel Future Capabilities Systems Engineer - Interfaces

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 23, 2025

BAE Systems Air and Space Force Solutions is seeking an experienced Systems Engineer for a new ICBM program. The role involves providing technical advice, supporting requirements development, and leading system design integration efforts. The ideal candidate should have a background in aerospace mechanical engineering, preferably with experience in missile systems or complex weapon systems. The position is located at Hill Air Force Base, Utah, and offers a competitive salary range of $106,654 - $181,311. BAE Systems provides comprehensive employee benefits and a rewarding career in defending national security with breakthrough technology.

Infrastructure DevOps Engineer

Company: Remitly

Location: Other US Location

Posted Jan 23, 2025

Remitly, a leading digital financial services provider, is seeking a highly motivated Backend Infra Engineer with DevOps orientation. The role involves managing cloud operations, developing CI/CD pipelines, and ensuring system stability. The ideal candidate should have a Bachelor's degree in Computer Science or Software Engineering, 4+ years of hands-on experience in building and maintaining large-scale cloud infrastructure, and proficiency in Node.js, Python, or Golang. Remitly is committed to nondiscrimination and creating an inclusive environment for all employees.

Lead Android

Company: Innovapptive

Location: Other US Location

Posted Jan 23, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking an experienced Android Architect or Senior Lead to design and develop enterprise-grade Android applications. The ideal candidate should have deep expertise in Kotlin, strong knowledge of modern Android development practices, and a proven ability to deliver scalable, secure, and high-performance mobile applications. The role involves technical leadership, development and design, innovation and optimization, code quality and review, and collaboration and mentorship. The company offers a positive, innovative environment, competitive compensation, and benefits, including medical insurance, paid leave, and learning and development opportunities.

Senior SEM Specialist

Company: Canva

Location: Other US Location

Posted Jan 23, 2025

Canva, a design platform, is seeking a seasoned SEM professional with 3+ years of experience in managing complex global campaigns. The role involves campaign management, optimization, strategic initiatives, process improvement, ad hoc tasks, reporting, staying updated with industry trends, and team collaboration. The company offers a dynamic work environment, equity packages, inclusive parental leave, wellbeing allowance, flexible leave options, and a culture that values diverse skills and backgrounds.

MDP Associate

Company: Morningstar

Location: Other US Location

Posted Jan 23, 2025

Morningstar Inc, a leading provider of independent investment research, is hiring for the Morningstar Development Program (MDP). The MDP Associate role involves collecting operational data from diverse sources and entering it into a web-based tool. The program offers a two-year learning and development process with ongoing career development, mentoring, and training opportunities. MDP Associates will work with various business units, including PiPitchBook Public Equity, Fixed Income Data Operations, Managed Investment Data, PitchBook Private Markets, Reference & Entity Data, and Sustainalytics. The role requires good English communication skills, analytical thinking, and proficiency in MS Office Suite. Eligible candidates must have a bachelor's degree or less than 2 years of experience. The compensation range is ₹ 406575 - 539175 LPA, and the work location is Vashi, Navi Mumbai. The work schedule follows a hybrid model, with MDP Associates required to work three days per week from the office. Morningstar is an equal opportunity employer with a hybrid work environment that offers flexibility and resources for global collaboration.

Integrated Campaign Manager - India

Company: JumpCloud

Location: Other US Location

Posted Jan 23, 2025

JumpCloud is seeking an experienced Integrated Campaign Manager for their Global Paid Media & Campaigns team. The ideal candidate will have 5+ years of digital marketing campaign management experience, preferably in SaaS or B2B industries. They should possess a deep understanding of marketing funnels, demand generation, and digital marketing channels. The role involves leading strategy execution and optimization of integrated marketing campaigns, developing communication plans, and collaborating with various teams. The candidate will also mentor junior team members and drive campaign innovation. This is a remote role based in India, with the ability to work in various regional timezones.

Senior Analytics Engineer - Analytics Platform

Company: Canva

Location: Other US Location

Posted Jan 23, 2025

Canva is seeking a data analytics platform engineer to join their Analytics Platform team. The role involves leading the development of technical roadmaps, maintaining and tuning platform tools, collaborating with product managers, and uplifting data access controls. The ideal candidate should have strong experience in data analytics platform engineering, building technical strategies, and operating a data analytics platform. They should be hands-on with analytics platform tooling, highly visual and numeric, and have strong communication skills. The role offers a fast-paced tech environment, equity packages, inclusive parental leave, and an annual wellbeing allowance.

Sentinel Future Capabilities Principal Test Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 23, 2025

BAE Systems Air and Space Force Solutions is seeking an experienced Test Engineer for a new ICBM program. The role involves providing technical advice, supporting requirements development, and guiding junior team members. The ideal candidate should have a degree in a relevant engineering field, 12 years of related experience, and a current Secret Clearance or higher. The position is located at Hill Air Force Base, Utah, offering a salary range of $120,000 to $204,000. BAE Systems provides comprehensive employee benefits and a rewarding career in defending national security with breakthrough technology.

Senior Talent Acquisition Partner - 12 Month Fixed Term Contract

Company: Rapid7

Location: Other US Location

Posted Jan 23, 2025

Rapid7 is seeking a Senior Talent Acquisition Partner to join their People Strategy team. The role involves hiring for GoToCustomer teams, including Sales, Customer Success, and Sales Engineering, with occasional support to APJ. The ideal candidate will have a strong background in hiring tech talent, experience managing a full-cycle desk, and the ability to source passive talent. They should be customer-centric, solution-oriented, and able to work autonomously. The role requires maintaining an applicant tracking system, sharing market insights, and ensuring a fair and effective recruitment process.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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