Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

[MSO] Senior Database Admin (DB2)

Company: Software Mind

Location: Other US Location

Posted Jan 22, 2025

Software Mind is a global company that develops transformative solutions for tech giants and unicorns. They are currently building a dedicated maintenance team for an insurance institution in the Netherlands, seeking a DB2 support specialist. The role involves managing and developing a cloud environment on Azure, handling L2L3 production support, script development, and coaching team members. The ideal candidate should have extensive DB2 experience, strong knowledge of Windows-based database environments and Azure hosting, and excellent communication skills. Software Mind offers flexible employment, remote work, international projects, and comprehensive benefits.

Solutions Engineer - Canada

Company: CyberArk

Location: Other US Location

Posted Jan 22, 2025

CyberArk, a global leader in Identity Security, is seeking a Solutions Engineer based in Toronto, Canada. The ideal candidate should be self-motivated, have strong presentation skills, and be able to articulate technology and product positioning to both business and technical users. Responsibilities include providing technical presales support, proactively seeking out new sales opportunities, and leading technical customer proof-of-concepts. The candidate should have a MIS or Computer Science degree, strong management and administration experience with Directory Services, and experience with IaaS/PaaS administration within cloud providers. Prior experience with CyberArk Software solutions is preferred.

Senior Full-stack .NET Engineer (Blazor)

Company: Leobit

Location: Other US Location

Posted Jan 22, 2025

Leobit is seeking a Senior Fullstack .NET Engineer with Blazor experience for a long-term project. The role involves developing maintainable, scalable software, designing architecture, estimating projects, and conducting research and development. The company offers interesting projects, competitive compensation, professional development opportunities, and a comfortable work environment.

Scheduler

Company: Fire Safety and Protection, LLC

Location: Other US Location

Posted Jan 22, 2025

Fire Safety and Protection LLC (FSP) is seeking a Scheduler to manage service calls, inspections, and repairs for fire alarm, sprinkler, and life safety systems. The ideal candidate should have scheduling, dispatching, or customer service experience in the life safety industry, strong organizational skills, and proficiency in scheduling software, CRM systems, and Microsoft Office. FSP offers comprehensive benefits, a tuition reimbursement program, and a supportive culture with career growth opportunities. The company values its employees, providing ongoing training and emphasizing safety and health in the workplace.

Account Executive - Brazil

Company: CyberArk

Location: Other US Location

Posted Jan 22, 2025

CyberArk, a global leader in Identity Security, is seeking a strategic enterprise seller with 8+ years of sales experience, 3+ years in Strategic Sales, and 5+ years in Enterprise Sales. The role involves driving new business with existing strategic accounts, building and executing territory plans, selling into various stakeholders, and managing all contact activities. The ideal candidate should have B2B software sales experience, experience in closing 8+ figure deals, and a Bachelor's degree or equivalent work experience. Privileged Access Management or Identity Access Management experience is a plus. CyberArk is an Equal Opportunity Affirmative Action employer.

SATCOM IP Network Support Specialist

Company: Newberry Group

Location: Other US Location

Posted Jan 22, 2025

Newberry Group, a professional services firm, is seeking a SATCOM IP Network Support Specialist. The role involves managing network events, providing IP network support, and troubleshooting SATCOM and IP network issues. The ideal candidate should have a Secret security clearance, DoD8570 IAT Level 2 certification, and experience with MILSATCOM encryption devices and SATCOM architecture. Newberry Group offers competitive wages and an outstanding benefit package.

HR Assistant (f/m/d)

Company: applike group

Location: Other US Location

Posted Jan 22, 2025

The text describes a job posting for an HR Assistant role within a global media company, Bertelsmann. The company is committed to creating engaging experiences for app users and has founded several successful ventures. The HR Assistant will support the HR team in daily tasks, manage employee records, assist with onboarding, create HR documentation, and contribute to employee benefits programs. The ideal candidate should have 12 years of HR operations experience, proficiency in HR software, strong organizational skills, and fluency in German and English. The company offers a comprehensive benefits package, including flexible working hours, a dog-friendly office, and opportunities for professional development. The interview process includes three rounds and a case study. The company values diversity and encourages applications from all backgrounds.

[CSR] Test Automation Engineer (API Automation)

Company: Software Mind

Location: Other US Location

Posted Jan 22, 2025

Software Mind is seeking a QA Automation Engineer with a focus on API Automation. The ideal candidate should have at least 3 years of hands-on experience in Automation testing, preferably with REST Assured. They should be proficient in at least one programming language such as Java, Scala, Python, and have a strong understanding of automation best practices and CI/CD principles. The role involves participating in daily Agile team meetings, maintaining and expanding existing automated test scenarios, and developing automated tests for new features. Software Mind offers a competitive salary, flexible working hours, and an agile, non-bureaucratic organizational culture.

[WCF] Senior Back-end Software Engineer (.NET)

Company: Software Mind

Location: Other US Location

Posted Jan 22, 2025

Software Mind is a company that develops impactful solutions for global clients, including tech giants and unicorns. They focus on emerging technologies and limitless opportunities. The company culture is open, respectful, and combines employment with enjoyment. They are currently seeking a C# .NET backend developer with strong SQL skills for a project with a British insurance company. The role involves product configuration, database development, and quality assurance. The ideal candidate should have experience with RESTful APIs, microservices architecture, and CICD pipelines. They should also have strong problem-solving skills, attention to detail, and excellent communication abilities.

Senior Backend Engineer

Company: Seedify

Location: Other US Location

Posted Jan 22, 2025

Seedworld Studios is seeking a Senior Backend Engineer for their AAA metaverse game Seedworld, which combines Fantasy and Steampunk elements. The role involves leading backend development, system design, API design, database management, monitoring, code quality, security, collaboration, adaptability, and DevOps practices. The company offers a fully remote global operation, agile work environment, and competitive benefits including holidays, sick days, training budget, and a monthly salary in stablecoins. Requirements include 6+ years of backend development experience, expertise in Node.js, TypeScript, MongoDB, and REST API design, leadership skills, and interest in Web3.

Ads and Promotions Operations Specialist

Company: Wolt

Location: Other US Location

Posted Jan 22, 2025

Wolt, a technology company founded in 2014, is seeking an Ad Operations and Reporting Specialist. The role involves managing ad and promo operations, ensuring campaigns are executed on time and on budget, and providing detailed performance reports. The ideal candidate should have a degree in marketing, ad operations, or a related field, with 2+ years of experience. Strong analytical skills, attention to detail, and the ability to manage multiple projects are required. Knowledge of ad serving platforms and data visualization tools is a plus. The company is committed to diversity, equity, and inclusion.

Finance Trainee, Greece

Company: JDE Professional Belgium

Location: Other US Location

Posted Jan 22, 2025

JDE Peets, a leading coffee and tea company with a history dating back to 1753, is seeking a motivated Finance Trainee for a 12-month program. The role involves hands-on experience in accounting and financial reporting, with tasks including preparing financial statements, maintaining accurate records, and assisting with budget and yearend closing procedures. The ideal candidate should have a Bachelor's degree in Finance, Accounting, or a related field, strong analytical skills, proficiency in Microsoft Office, and excellent communication skills. JDE Peets values a diverse and inclusive culture, and the role offers opportunities for growth and development.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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