Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

HR Specialist

Company: PartnerRe

Location: Other US Location

Posted Jan 22, 2025

PartnerRe, a leading global reinsurer, is seeking an HR Specialist for its Toronto, Canada office. The role involves supporting HR processes, including onboarding, offboarding, talent acquisition, pension and benefits administration, employee support, and other responsibilities. The ideal candidate should have a Bachelor's degree in HR or a related field, at least 5 years of HR operations experience, and proficiency in HRIS systems like SuccessFactors. Strong understanding of HR processes, excellent organizational skills, and bilingual French language skills are highly desirable. PartnerRe values diversity and offers a supportive working environment.

Senior Product Manager

Company: Docler Holding

Location: Other US Location

Posted Jan 22, 2025

Byborg, a global leader in IT and streaming solutions, is seeking a Senior Product Manager to shape the future of their platform. The role involves developing and executing a product strategy, collaborating with cross-functional teams, and ensuring the product meets quality standards. The company offers an exceptional compensation package, health insurance, a cafeteria benefit, and a fun work culture. Byborg Enterprises is an equal opportunity employer.

Programme Manager- Engineering Operations Manager

Company: WISE

Location: Other US Location

Posted Jan 22, 2025

Wise is a global technology company seeking a Programme Manager to scale the operational backbone of their engineering team. The ideal candidate will have experience in large-scale programme management, cross-functional team leadership, and risk identification. They will lead and drive key engineering operational programs, build strong stakeholder alignment, and collaborate with teams across Wise. The role offers the opportunity to contribute to impactful initiatives and support Wise's continued success during an exciting phase of growth. Wise is committed to diversity, equity, and inclusion, and offers a competitive salary and benefits package.

Sr. Specialist, HR Data and Analytics (6 month contract)

Company: Wealthsimple

Location: Other US Location

Posted Jan 22, 2025

Wealthsimple, a leading Canadian fintech company, is seeking an HR Data and Analytics Specialist for a 6-month fixed-term contract. The role involves establishing HR data governance, defining and improving HR metrics, developing reports and dashboards, researching HR analytics tools, testing system updates, and driving continuous improvement. The ideal candidate should have 3+ years of experience in HR analytics, proficiency in Excel, and familiarity with data visualization tools. Wealthsimple offers competitive compensation, retirement savings matching, generous PTO, and a diverse and inclusive work environment.

Intermediate Frontend Engineer

Company: Seedify

Location: Other US Location

Posted Jan 22, 2025

Seedworld Studios is seeking an Intermediate Frontend Engineer to join their Product Engineering department. The role involves developing and maintaining user-friendly applications using React and Next.js, collaborating with cross-functional teams, and contributing to project roadmaps. The company offers a fully remote global operation, an agile and inclusive work environment, and a focus on user-centric development. The ideal candidate should have 3+ years of professional experience in frontend development, proficiency in React, Next.js, TypeScript, and modern JavaScript frameworks, and a basic understanding of blockchain technologies.

IT Business Analyst (Entry Level)

Company: Inteldot

Location: Other US Location

Posted Jan 22, 2025

Inteldot is seeking candidates currently residing in Puerto Rico for an onsite role. The position offers comprehensive training, professional development, and a vibrant work culture. Responsibilities include system configurations, maintenance, and operational support. The ideal candidate should have a bachelor's degree, be bilingual in English and Spanish, and possess strong analytical and communication skills. Benefits include a competitive salary, health benefits, and specialized training.

Senior Product Manager

Company: Docler Holding

Location: Other US Location

Posted Jan 22, 2025

Byborg is a global leader in IT and streaming solutions, offering high-quality services and premium online experiences. The company, headquartered in Luxembourg, boasts a diverse workforce of over 40 nationalities. Byborg's flagship product has consistently led the market, pushing digital innovation boundaries. The company operates 16 leading and fast-growing brands, including LiveJasmin.com, CherryTV, IsLive.com, Oranum.com, AdSupply, AWEmpire, TwinRed, LoyalFans.com, The Million Roses, and Kinkly.com. Byborg is seeking a Senior Product Manager to shape the future of their platform, offering autonomy, clear communication, and strategic thinking opportunities. The role involves developing and executing a product strategy, collaborating with cross-functional teams, analyzing data, ensuring product quality, advocating for customers, maintaining a product roadmap, and partnering with the design team.

Legal Operations Associate

Company: 500 Global

Location: Other US Location

Posted Jan 22, 2025

500 Global is a venture capital firm with $22B in assets under management, investing in founders building fast-growing technology companies. They focus on markets where technology innovation and capital can unlock long-term value and drive economic growth. The firm has backed over 5000 founders representing more than 3000+ companies operating in 80+ countries. They have invested in 35+ companies valued at over $1 billion and 160+ companies valued at over $100 million. Their 180+ team members are located in 27 countries, bringing experience as entrepreneurs, investors, and operators from some of the world's leading technology companies. The job scope involves supporting companies with legal documents and matters, conducting legal research, and providing legal advice. Essential functions include handling workflows on various technologies, assisting with knowledge management, portfolio management, regulatory and compliance matters, and working with other teams. Minimum qualifications include a BABS or equivalent. Preferred qualifications include paralegal and notary certification, and a law degree.

Data Scientist II

Company: PDI Technologies

Location: Other US Location

Posted Jan 22, 2025

PDI Technologies is seeking a skilled Data Scientist II to join their global team. The role involves analyzing complex datasets, developing machine learning models, collaborating with cross-functional teams, and providing technical leadership. The ideal candidate should have a Bachelor's degree in data science, statistics, mathematics, or a related field, and at least 2 years of experience in a data science or analytics role. Proficiency in Python or R, SQL, and data visualization tools is preferred. PDI offers a competitive benefits program, work-life balance, and opportunities for continuous learning and professional development.

Senior Product Analyst (Virtual Gifts)

Company: Social Discovery Group

Location: Other US Location

Posted Jan 22, 2025

Social Discovery Group (SDG) is a leading social discovery company with 60+ brands and 500 million users. They aim to combat loneliness and isolation through AI-driven platforms like Dating.com, DateMyAge, and Cupid Media. SDG invests in global IT startups and has a diverse team of 1200 professionals working remotely from various locations. They recently achieved Great Place to Work US Certification™. SDG is seeking a Product Analyst with experience in data-driven decision-making, strong skills in data visualization tools, and expertise in AB testing methodologies. The company offers remote work, vacation, wellness days, bonuses, professional training, health benefits, and an internal gamified gratitude system.

Technical Account Manager - EMEA (Remote)

Company: dLocal

Location: Other US Location

Posted Jan 22, 2025

dLocal offers an opportunity for a Technical Account Manager to manage technical aspects of relationships with customers, providing top-quality service during onboarding, and ensuring customer satisfaction. The role involves acquiring product and technical knowledge, maximizing company revenue, and expanding customer relationships. The ideal candidate should have a Bachelor's degree in engineering or computer science, 2+ years of experience, and excellent interpersonal and communication skills.

Outbound Supervisor

Company: ShipHero

Location: Other US Location

Posted Jan 22, 2025

LVK is seeking an experienced Outbound Supervisor for their team in Delta BC. The role involves overseeing daily operations, managing and scheduling team members, ensuring safe and secure packaging, and maintaining a high-quality work environment. The ideal candidate should have a high school diploma, at least 5 years of warehouse experience, and 12 years of team management experience. They must be computer savvy, forklift certified, and proficient in Microsoft Office and Google Suite. The role requires strong communication skills, organization, and the ability to problem-solve and take initiative.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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