Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Sales Engineer, ASEAN

Company: Kramer

Location: Other US Location

Posted Jan 22, 2025

Kramer is seeking a Sales Engineer based in Singapore to offer presales support across the ASEAN region. The role involves developing solutions, conducting trainings, managing the sales bid process, and liaising with Product Managers. The ideal candidate should have a diploma or degree in engineering, IT, or business administration, with at least five years of industry experience, including two or more years in sales engineering or consultancy. Strong presentation and communication skills, as well as a willingness to travel, are required. Certifications such as CTS or Cisco, and experience with Kramer products, are advantageous.

[Hybrid] Program Manager/Program Coordinator (14419-3)

Company: JND

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a Program Manager/Coordinator position at Samsung in Ridgefield Park, NJ. The role involves managing two CSR programs, Solve for Tomorrow Teacher Academy (SFT TA) and Samsung Innovation Campus (SIC). The successful candidate will be responsible for program planning, partner relationship management, event management, research, project management, administrative tasks, and continuous improvement. The ideal candidate should have a Bachelor's degree in Business, Marketing, Public Administration, or Public Policy, with 4+ years of experience in program and project management. Key skills include strong communication, attention to detail, organization, and the ability to work independently and in a team. The company offers benefits such as medical insurance, 401k with company match, paid time off, and opportunities for career advancement.

Senior Key Account Manager

Company: Guardant Health

Location: Other US Location

Posted Jan 22, 2025

Guardant Health, a leading precision oncology company, is seeking a Senior Key Account Manager for the UK. The role involves driving business expansion, strategic collaborations with NHS Hospital trusts, private cancer centers, and key opinion leaders. The ideal candidate should have extensive sales and account management experience in the UK, deep expertise in oncology therapies, and a proven track record in commercializing oncology tests. The role requires frequent travel, attendance at conferences, and the ability to work effectively with minimal supervision.

Feed Mill Manager

Company: Foster Farms

Location: Other US Location

Posted Jan 22, 2025

Foster Farms, a family-oriented company since 1939, is seeking a dedicated professional for a supervisory role in the feed mill. The ideal candidate should have a BSBA degree, 3+ years of mill experience, and 5+ years of supervisory experience. They must possess strong leadership skills, excellent communication abilities, and technical/mechanical proficiency. The role involves overseeing operations, ensuring quality control, managing personnel, and implementing cost-saving measures. Foster Farms values its team members and offers opportunities for growth and internal promotion.

Trade Analyst

Company: Expeditors

Location: Other US Location

Posted Jan 22, 2025

Tradewin is a leading international trade compliance consulting firm that offers a range of services to help companies comply with import and export laws, reduce costs, and enhance supply chain security. They provide key services such as HTS classification, duty drawback reconciliation, and CTPAT supply chain security program implementation. The company is currently seeking a Trade Analyst/Consultant to perform functions like rendering Harmonized Tariff Schedule classifications, researching Customs rulings, and communicating with clients. The ideal candidate should have a degree, strong customer service skills, and proficiency in Microsoft Office applications. Excellent benefits are offered, including health insurance, a 401k plan, and training programs.

Studio Support Technician

Company: Evolution

Location: Other US Location

Posted Jan 22, 2025

The job description outlines responsibilities for a carpenter or interior construction worker, including preparing visual environments, installing decorative panels and equipment, and performing minor works with wood and metal. The role requires at least 1 year of experience and proficiency with standard tools. The employee is responsible for high-quality, timely execution of tasks, and maintaining trustworthiness with work resources. The company offers a gross monthly salary between 1500-1700 EUR, health insurance, partner discounts, opportunities for personal and professional development, and a dynamic international team environment.

Salesforce Product Owner - Sales & Marketing

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Salesforce Product Owner with 5+ years of experience. The role involves developing and maintaining scalable internal systems, understanding business requirements, and driving improvements to the EcoVadis SFDC org for Sales and Marketing. The ideal candidate should have strong knowledge of Sales and Marketing cycles, excellent communication skills, and the ability to work autonomously in a fast-paced environment. EcoVadis offers flexible working hours, wellness allowance, and a hybrid work organization. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Project Administrator

Company: Further Enterprise Solutions

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a Project Administrator role in Ridgefield Park, NJ, USA. The primary responsibility is to support project management activities, including plan creation, resource planning, and status monitoring. The ideal candidate should have a Bachelor's degree or equivalent experience, 4+ years of hands-on project management experience, and strong communication skills. Proficiency in Microsoft Office, especially PowerPoint and Excel, is required. The role involves managing 47 ongoing projects, collaborating with program developers, and communicating project status to leadership. Experience in customer care-centric industries and change management projects is preferred.

Senior Test Architect

Company: McFadyen Digital

Location: Other US Location

Posted Jan 22, 2025

McFadyen Digital, a leading advisor and implementer of eCommerce Marketplace solutions, is seeking an experienced Senior Test Architect. The ideal candidate will lead and drive innovation and transformation in the QA domain, with expertise in QA transformation, automation, performance testing, security testing, API testing, mobile application testing, and AI-driven testing tools. Key responsibilities include leading design and implementation of a comprehensive QA transformation roadmap, driving innovation with industry best practices and emerging QA technologies, architecting and implementing scalable test automation frameworks, and mentoring the QA team. The candidate should have 12+ years of QA experience, proven expertise in QA transformation initiatives, and hands-on experience with various automation tools, performance testing tools, security testing tools, API testing tools, mobile testing tools, and AI-driven testing tools.

Senior Test Architect

Company: McFadyen Digital

Location: Other US Location

Posted Jan 22, 2025

McFadyen Digital, a leading eCommerce marketplace solutions provider, is seeking an experienced Senior Test Architect. The ideal candidate will lead QA transformation initiatives, drive excellence in testing strategies, and bring expertise in automation, performance, security, API, and mobile application testing. The role involves designing a comprehensive QA transformation roadmap, implementing scalable test automation frameworks, and leveraging AI-driven tools for test case generation and defect prediction. The candidate should have 12+ years of QA experience, proven expertise in QA transformation, and hands-on experience with various testing tools. Strong problem-solving skills, communication abilities, and experience with Agile methodologies are required. McFadyen Digital values its employees and offers a world-class work culture across its US, Brazil, and India offices.

Payroll Accountant

Company: Evolution

Location: Other US Location

Posted Jan 22, 2025

The job description involves accounting for payroll and employment-related benefits, tax calculations, and reporting. It includes reviewing timesheets, wage computation, and detecting payroll discrepancies. The role also involves consulting colleagues, compiling reports, and supporting audits. The qualifications required are professional accounting experience, language skills, teamwork, and proficiency in Microsoft Office. Additional benefits include a competitive salary, health insurance, partner discounts, and opportunities for personal and professional development.

[Hybrid] HR Specialist 2 (14396-3)

Company: JND

Location: Other US Location

Posted Jan 22, 2025

The job posting is for an HR Specialist 2 position at Samsung in Ridgefield Park, NJ. The role requires a BABS MAMSMBA degree in Human Resources or a related field, along with 2+ years of relevant experience in HR technologies. Key responsibilities include operational support for HR Business Partner teams, managing workforce plans, and driving Samsung Culture Index participation. The ideal candidate should have strong Excel skills, data visualization abilities, and experience with HRIS tools like Workday. Other required skills include problem-solving, communication, and project management abilities. The position offers benefits such as medical insurance, 401k with company match, and opportunities for career advancement.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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