Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Customer Success Coordinator

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Customer Success Coordinator to join their Americas team. The role involves supporting customers in the US, Canada, and LATAM, managing customer programs, collaborating with Account Managers, and providing operational and technical support. The ideal candidate should have 0-2 years of direct customer experience, excellent communication skills, and proficiency in English and preferably Spanish or Portuguese. Knowledge of procurement systems or SaaS solutions is an asset. The position offers a full-time, hybrid model in Mexico City, starting in March 2025. EcoVadis is committed to equity, inclusion, and reducing bias in their hiring processes.

Lead Accountant (m/f/d)

Company: Deezer

Location: Other US Location

Posted Jan 22, 2025

Deezer, a rapidly growing music streaming platform founded in 2007, is seeking a Lead Accounting Manager. The role involves managing daily accounting entries, preparing financial statements, ensuring compliance with regulations, and collaborating with other departments. The ideal candidate should have 5-6 years of experience in accounting or finance, deep knowledge of accounting standards, and proficiency in accounting software. Deezer values diversity and inclusion, offering various perks such as a Deezer premium family account, gym classes, and meal vouchers. The company is committed to fostering an inclusive culture and providing learning opportunities for all employees.

Chief of Party – STEM Pathways

Company: Education Development Center

Location: Other US Location

Posted Jan 22, 2025

EDC, a leading nonprofit research and development firm, is seeking a Chief of Party for the USAID-funded STEM Pathways activity in Egypt. The COP will oversee project activities, staff, and subcontractors, ensuring alignment with MOETE's vision of expanding STEM education. The role requires a Masters or PhD in relevant fields, 10+ years of experience in managing donor-supported programming, and proven experience as a COP or in leadership roles. Fluency in English is required, and Arabic is preferred. EDC is an Affirmative Action Equal Opportunity Employer.

Enterprise Architect

Company: Elantis Solutions Inc.

Location: Other US Location

Posted Jan 22, 2025

Elantis is seeking a passionate and driven Enterprise Architect to join their team. The ideal candidate should have experience in business and IT strategy development, budget planning, architectural governance, and enterprise risk management. Elantis values cultural fit and alignment with their core values, which include owning the experience, focusing on people, and doing the right thing. The company offers opportunities for making a real impact in work with clients and the internal team, and encourages collaboration, mentorship, and continuous learning.

Software Solution Architect

Company: UL Solutions

Location: Other US Location

Posted Jan 22, 2025

This job description outlines a fully remote role in Advisory product sales. The role involves supporting primary sellers, working closely with customers, and providing technical expertise. Key responsibilities include gathering solution requirements, demonstrating implementation best practices, and delivering technical presentations. The role requires a Bachelor's or graduate degree in a related field, 5+ years of experience, and proficiency in MS Office and CRM software. The target annual pay range is $99,400 - $106,500, with a 42% on-target incentive based on performance. Benefits include health, wellness, and retirement savings plans.

Project Engineer

Company: UL Solutions

Location: Other US Location

Posted Jan 22, 2025

The job description outlines a role that involves project management, client communication, technical assistance, and quality control in the field of product safety standards. The role requires a degree in engineering or related field, experience in product safety standards, and proficiency in English and Japanese. The company, UL Solutions, is a global leader in applied safety science, offering testing, inspection, and certification services. The role involves working with smart appliances and ensuring their safety, which is presented as an opportunity to make a global impact.

Document Controller - Training Specialist

Company: BEUMER Group

Location: Other US Location

Posted Jan 22, 2025

The BEUMER Group, a global leader in high-tech intralogistics systems, is seeking an experienced professional for a role in their Heathrow office. The individual will manage documentation and training requirements for various BUK project transitions within the Airport and Logistics environments. Key responsibilities include coordinating with stakeholders, managing the O&M program, facilitating materials through the O&M structure, and creating training documentation. The ideal candidate should have at least 35 years of experience in stakeholder management, delivering documentation and training, and be proficient in PowerPoint and Word. The company offers a competitive benefits package including pension, 25 days holiday, sick pay, enhanced paternity/maternity pay, health and wellbeing support, and holiday increase with service.

Operational Risk Manager (ORM) Spain

Company: Experian

Location: Other US Location

Posted Jan 22, 2025

Experian, a global data and technology company, is seeking a Risk Manager to join their EMEA team. The role involves managing risks, preparing risk reports, contributing to regulatory projects, and guiding risk education. The company offers a competitive compensation package, flexible work environment, and a strong focus on diversity, equity, and inclusion. Experian is an Equal Opportunity and Affirmative Action employer, committed to innovation and the success of its diverse workforce.

Quality Specialist I - REF2570N

Company: Elbit Systems of America

Location: Other US Location

Posted Jan 22, 2025

Elbit Systems of America is seeking a candidate for a Quality Systems and Quality Assurance role. The position involves managing a learning management system, conducting audits, and ensuring timely document reviews. The ideal candidate should have experience with ISO 9001, auditing, and good computer skills. A Bachelor's degree in a technical major is preferred. Elbit Systems of America is committed to equal opportunity employment.

Salesforce Product Owner - Sales & Marketing

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Salesforce Product Owner with 5+ years of experience. The role involves developing and maintaining scalable internal systems, understanding business requirements, and driving improvements to the EcoVadis SFDC org for Sales and Marketing. The ideal candidate should have strong knowledge of Sales and Marketing cycles, excellent communication skills, and the ability to work in a fast-paced environment. EcoVadis offers flexible working hours, wellness allowance, and opportunities for professional development. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Senior Manager Databases

Company: Experian

Location: Other US Location

Posted Jan 22, 2025

Experian, a global data and technology company, is seeking a Senior Manager of Databases to join their Platform Engineering Team. The role involves managing and migrating databases to AWS RDS, ensuring high availability, performance, and security. The ideal candidate should have 10+ years of experience as a Database Administrator, proficiency in SQL, PL/SQL, and scripting languages, and experience with Terraform and infrastructure as code. Experian offers a competitive compensation package, flexible work environment, and is committed to diversity, equity, and inclusion.

IT Technician

Company: CHAMPRO

Location: Other US Location

Posted Jan 22, 2025

Champro®, a 30+ year old privately-owned sporting goods and apparel manufacturer, seeks an energetic IT Technician fluent in English for their La Vega, Dominican Republic location. The role involves providing technical support, installing hardware/software, troubleshooting, network/server infrastructure support, and regular equipment upgrades. The ideal candidate should have 2+ years of experience in computer/network support, strong analytical skills, and the ability to work independently. Fluency in English, both spoken and written, is essential due to the role's focus on supporting end-users in the United States. Technical requirements include knowledge of Windows 10/11, Office 2019/2021, Windows Server 2016/2019/2022, and experience with enterprise networking tools. An Associate or Bachelor's Degree in Computer Information Systems or equivalent is preferred.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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