Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Sr. Data Scientist

Company: Nielsen

Location: Other US Location

Posted Jan 21, 2025

Nielsen is seeking a Senior Data Scientist to join the Big Data and Panel Integration team. The role involves developing new methodologies for audience measurement across platforms, integrating new data assets, and enhancing existing methodologies. The ideal candidate will have a quantitative research degree, 35+ years of code development/research experience, and strong proficiency in Python, Spark, SQL, Unix, git, and AWS S3 & EC2. The role offers opportunities for methodological innovation, research, and growth in data science skills. Nielsen emphasizes collaboration, communication, and adherence to best practices in data use and software development.

Risk and Compliance Specialist

Company: BIS Safety Software

Location: Other US Location

Posted Jan 21, 2025

BIS Safety Software, a leading technology company in the safety sector since 2006, is expanding its legal team and seeking a detail-oriented Risk and Compliance Specialist. The role involves using a risk-based approach to design and maintain compliance frameworks, collaborating with cross-functional teams, and driving software security updates. The ideal candidate should possess higher education or certifications in relevant fields, have 4+ years of experience in privacy, data security, compliance, and risk management, and excel in managing multiple tasks and projects. BIS offers a comprehensive benefits package, growth opportunities, flexible working hours, on-the-job training, work-life balance, free onsite parking, team recognition points, and a social committee. The company culture emphasizes entrepreneurship, collaboration, and avoidance of job titles, with an Employee Stock Ownership Plan (ESOP) allowing employees to share in the company's success.

Professional Services Practice Lead UKI

Company: Mendix

Location: Other US Location

Posted Jan 21, 2025

Mendix, a leading low-code application development platform, is seeking a Professional Services Practice Lead with hands-on experience in the enterprise software industry. The role involves leading a team, managing projects, building customer relationships, driving innovation, and ensuring quality delivery of services. The ideal candidate should have experience in custom application development, agile principles, and a commercial mindset. Mendix is a global company part of the Siemens AG group, recognized by Gartner as the Leading Vendor in the field.

Technical Product Manager

Company: Sightview Software

Location: Other US Location

Posted Jan 21, 2025

Sightview Software LLC is a remote-first company dedicated to providing innovative, secure technology for clinicians to deliver life-changing care. They offer a global community with a support network, driven by values of customer centricity, excellence in execution, and teamwork. The company believes in the profound impact of their work on society, aiming to improve eye care and overall health. They seek a Product Manager with hands-on coding experience, minimum 13 years of product management experience, and familiarity with Agile methodologies and remote teams. Benefits include flexible schedules, paid time off, and comprehensive health and retirement plans.

Implementation Team Lead

Company: SpryPoint

Location: Other US Location

Posted Jan 21, 2025

SpryPoint, a leading provider of cloud-based solutions for the utility sector, is seeking an Implementation Team Lead. The role involves managing a team of Implementation Specialists, ensuring high-quality work, and fostering a customer-first mindset. The company offers a remote-first environment with flexible working hours, competitive compensation, and professional development opportunities. The ideal candidate should have 2+ years of experience in team management, proven ability to train users on enterprise software, and experience with business analysis and process mapping.

Front-End Developer (Intermediate/Senior)

Company: Baselane

Location: Other US Location

Posted Jan 21, 2025

Baselane is a rapidly growing banking and financial management platform for individual landlords and real estate investors. They aim to empower landlords with tools and insights to save time, increase returns, and grow investment portfolios. The company is backed by leading FinTech investors and offers competitive salaries, benefits, and the opportunity to build a new product and culture from the ground up. The role involves implementing visual elements for the web application, supporting multiple browsers and screen sizes, and working closely with design teams. Key requirements include experience in FE development, React, GraphQL, and SEO.

Project Engineer

Company: AmSty

Location: Other US Location

Posted Jan 21, 2025

The job posting is for a Project Manager role at Americas Styrenics LLC, specifically for the St James facility. The role involves managing capital and expense projects, providing technical support to Production and Maintenance Departments, and working closely with various teams to develop and execute projects. The ideal candidate should have a Bachelor's degree in engineering with 3+ years of experience in a chemical processing or refinery environment. They should possess strong project management skills, excellent communication abilities, and a broad generalized knowledge of engineering principles, industry standards, and safety regulations. The role offers opportunities for technical problem-solving and career growth.

Data Science Associate Manager

Company: OREDATA

Location: Other US Location

Posted Jan 21, 2025

OREDATA is a Digital Transformation and IT Consulting firm with over a decade of experience. They offer a collaborative, agile work environment focused on tackling digital, operational, analytical, and data science challenges. The role involves leading a data science team, engaging with clients, and ensuring project success. Requirements include a degree in Computer Science, Statistics, or related field, at least 5 years of relevant experience, strong proficiency in analytical tools and programming languages, and exceptional communication skills. Benefits include remote working, professional certificates, access to online training platforms, international projects, private health insurance, and a dynamic work ecosystem.

VIE - CEE Sales Manager

Company: Netatmo

Location: Other US Location

Posted Jan 21, 2025

Netatmo, a part of the Legrand group, is seeking a VIE (Volontariat International en Entreprise) for a DACH Retail region strategy role. The successful candidate will maintain and develop relationships with distributors, build marketing plans, manage promotional activities, and ensure sales targets are met. The role requires fluency in Polish or another Eastern European language, a university degree, and experience in key account management. The position involves extensive travel and collaboration with various departments and Legrand local subsidiaries.

Product Manager

Company: AxisCare Home Care Software

Location: Other US Location

Posted Jan 21, 2025

AxisCare is seeking a Product Manager with a Bachelor's degree in a business-related field and at least 3 years of experience. The ideal candidate should have experience across multiple product management domains, including sales, marketing, and development. They must be able to manage multiple projects simultaneously, travel up to 20% of the time, and have experience with product management and development tools like Jira. The role involves aligning product strategy with market demand, understanding customer and prospect needs, and coordinating go-to-market activities. AxisCare, a fast-growing company offering a web-based management platform for home care agencies, provides comprehensive benefits and an equal opportunity employment environment.

Staff Backend Software Engineer

Company: TRACTIAN

Location: Other US Location

Posted Jan 21, 2025

The software department at TRACTIAN is a dynamic team of experts developing an all-in-one software solution that combines predictive maintenance capabilities with a comprehensive CMMS. This unified platform empowers maintenance and process teams to proactively predict equipment failures, optimize workflows, and enhance operational efficiency. As a Staff Backend Software Engineer, you will shape the foundation of the backend infrastructure, build high-quality product experiences, and lead the team in executing both short-term and long-term roadmaps.

B2B - CEE Sales Manager

Company: Netatmo

Location: Other US Location

Posted Jan 21, 2025

Netatmo, a part of the Legrand group, is seeking a CEEn retail region strategy professional. The role involves managing relationships with distributors, building marketing plans, and ensuring sales targets. The ideal candidate should have 3-5 years of experience in high-tech premium products, be customer-oriented, and have strong analytical skills. Fluency in Polish and English is required, with French being a plus. The position offers the opportunity to work with an international team and collaborate with strategic partners.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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