Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Senior Fullstack Engineer

Company: Jones Software

Location: Other US Location

Posted Feb 02, 2025

Jones is a fast-growing startup offering a Senior Fullstack Engineer position. The company is building a compliance network for the built world, using AI-powered SaaS solutions. They have experienced significant growth and are looking for an experienced engineer with at least 5 years in frontend development and 2 years in backend. The role involves leading the technical direction of the biggest squad, working on the company's core product, and ensuring high-quality results. The company offers a dynamic, fast-paced environment with remote work options and a focus on work-life balance.

Business Consultant - Visual Boards

Company: Centric Software

Location: Other US Location

Posted Feb 02, 2025

Centric Software, a leading company in the software industry, is seeking a Business Consultant Visual Boards for the Fashion Luxury and Retail markets in Europe. The role involves developing detailed implementation and communication plans, collecting client information, formulating recommendations, maintaining quality standards, collaborating with the Innovation team, coaching others, and managing multiple projects. The ideal candidate should have a degree in a computing-related discipline, experience in garment and fashion companies, several years of software implementation or design experience, strong expertise in business process mapping, fascination for innovative developments, consulting background, customer-facing skills, Agile deployment methodology experience, domain knowledge in apparel, footwear, fashion retail, manufacturing, foot and beverage, or beauty, excellent organizational skills, self-motivation, ability to work independently, and proficiency in English. The role offers a competitive salary, remote work opportunities, varied and challenging work, and a new hire training program.

North America Regional Controller

Company: Gowan Company

Location: Other US Location

Posted Feb 02, 2025

The Regional Financial Controller is a strategic leadership role responsible for overseeing financial operations across multiple countries, ensuring compliance with US GAAP and local regulations. The role involves providing financial analysis, guidance, and recommendations to optimize resources and support regional business growth. The Controller is expected to lead and manage country controllers and financial teams, fostering a high-performance culture focused on accuracy, efficiency, and continuous improvement. They will also be responsible for financial reporting, process improvements, integration management, internal controls, month-end and year-end close, audit management, tax compliance, budgeting, forecasting, and cash flow management. The ideal candidate should have a Bachelor's degree in Accounting or Finance, a professional accounting qualification (CPA), and at least 7 years of accounting or finance experience, with at least 3 years in a regional or multicountry financial management role. Strong leadership, team management, and ERP system experience are required, along with proficiency in Microsoft Excel and a strong understanding of international accounting standards.

Senior Customer Solutions Engineer, ANZ

Company: Cloudflare

Location: Other US Location

Posted Feb 02, 2025

The role of a Customer Solutions Engineer (CSE) at Cloudflare involves being a trusted technical advisor for enterprise customers, ensuring they understand and utilize the Cloudflare platform effectively. The CSE will work closely with the Customer Success Manager and other teams to deliver onboarding, provide technical guidance, and identify opportunities for customer expansion. The ideal candidate should have a deep understanding of internet protocols, security aspects, and performance optimization, with a minimum of 5 years of technical experience. The role requires 20-50% travel for meetings, conferences, and team collaboration.

Strategic Enterprise Account Executive (Italian Market)

Company: Sitetracker

Location: Other US Location

Posted Feb 02, 2025

Sitetracker, a global leader in deployment operations management software, is expanding its sales team. The company, recognized as a top workplace, offers a sales-first culture, effective organizational support, and world-class tools. The ideal candidate should have Italian proficiency, experience in selling SaaS software and professional services, and a track record of closing enterprise-level deals. Within 60 days, the candidate will become Sitetracker certified, understand business objectives, and start establishing a pipeline. Within 180 days, they will execute the Sitetracker sales process and engage with customers. Within a year, they will meet sales goals and contribute to best practices.

IBM Watson Architect - R01545201

Company: Brillio

Location: Other US Location

Posted Feb 02, 2025

Brillio is a rapidly growing digital technology service provider, recognized for its world-class professionals and commitment to client satisfaction. The company is renowned for integrating cutting-edge digital and design thinking skills. Brillio consistently attracts top talent due to its focus on contemporary technologies and exclusive digital projects. The company's relentless commitment to providing an exceptional experience to its employees has earned it the Great Place to Work® certification year after year. The job posting for an Architect requires proven experience in chatbot technologies and AI, with a strong understanding of IBM Watson ecosystem and conversational design principles.

Digital marketing project manager | Senior

Company: Nord Security

Location: Other US Location

Posted Feb 02, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a digital marketing professional with 4+ years of experience. The role involves working cross-functionally with stakeholders, managing projects, and providing leadership. The company offers a competitive salary, access to their products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, additional vacation days, flexible working time, and more. Nord Security's products include NordVPN, NordLayer, NordLocker, NordPass, NordProtect, NordStellar, and Saily.

Account Manager- Manufacturing

Company: Grainger

Location: Other US Location

Posted Feb 02, 2025

Grainger, a leading industrial distributor, is seeking passionate individuals to join their team as Account Managers. The role involves producing positive sales growth for a specific geography or vertical market, with an average of 2025 current accounts and an annual revenue of $3M to $35M. The position offers a base pay compensation range of $561,000 to $935,000, eligible for a variable commission incentive program. The company is committed to fostering an engaging culture, providing comprehensive benefits, and promoting equal employment opportunities.

Micro SME Sales Consultant

Company: Sprout Solutions

Location: Other US Location

Posted Feb 02, 2025

The Micro SME Sales Consultant role involves driving business growth by selling products or services, managing a sales pipeline, conducting product demonstrations, and maintaining customer records. The ideal candidate should have a Bachelor's degree in Marketing or Business Administration, at least 3 years of SaaS sales experience, and a proven track record in B2B sales. They should be technology savvy, have excellent interpersonal skills, and possess a strong work ethic.

Dealer Development Manager (NY/NJ area)

Company: Protective Life

Location: Other US Location

Posted Feb 02, 2025

The text describes a job opportunity for a Dealer Development Manager in the NYNJ area, responsible for providing finance and insurance services for a network of dealerships. The role involves developing and executing strategies to increase production, building relationships with key personnel, and leveraging CRM to track sales leads and customer interactions. The company offers comprehensive benefits, including health, dental, vision insurance, mental health benefits, paid time off, and a pension plan. The company is committed to diversity and inclusion, aiming to create an equitable environment for all employees.

Client Director - (Oracle Fusion Expert)

Company: Sutherland

Location: Other US Location

Posted Feb 02, 2025

Sutherland is looking for a creative and self-motivated individual to join as a Client Director Manufacturing Vertical. The role involves driving digital transformation, managing customer relationships, and providing advisory services. The candidate should have a Bachelor's degree in Business or related field, proven experience in customer engagement and project management, and strong skills in Oracle Fusion applications. The position offers a chance to work with diverse teams and fast-track growth opportunities.

Account Executive

Company: Magnet Forensics

Location: Other US Location

Posted Feb 02, 2025

Magnet Forensics, a global leader in digital investigative software, is seeking an experienced Enterprise Account Executive for the Digital Forensics market in Dubai. The ideal candidate will have a proven track record in expanding accounts and acquiring new logos, with deep expertise in MEDDPIC sales methodology. The role involves driving revenue growth, collaborating with the marketing team, and building strong relationships with key customers and partners. The company values care, ownership, dedication, and evolution, and is committed to continuous learning and diversity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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